SparkPost Status
Real-time updates of SparkPost issues and outages
SparkPost status is Operational
SMTP Delivery - EUROPE
SMTP API - USA
Active Incidents
No active incidents
Recently Resolved Incidents
We are experiencing an elevated level of SMTP errors for some SparkPost customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.
We are investigating a delay in the EU for message processing.
SparkPost Outage Survival Guide
SparkPost Components
SparkPost Application (WebUI)
SparkPost Application - USA
SparkPost Application - EUROPE
SparkPost SMTP Delivery (Outbound Message Delivery)
SMTP Delivery - USA
SMTP Delivery - EUROPE
We are investigating a delay in the EU for message processing.
SparkPost Transmissions API
Transmissions API - USA
Transmissions API - EUROPE
SparkPost SMTP API
SMTP API - USA
We are experiencing an elevated level of SMTP errors for some SparkPost customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.
SMTP API - EUROPE
SparkPost Metrics API
Metrics API - USA
Metrics API - EUROPE
SparkPost Events API
Events API - USA
Events API - EUROPE
SparkPost Relay Webhooks Delivery Service
Relay Webhooks - USA
Relay Webhooks - EUROPE
SparkPost Sending Domains API
Sending Domains API - USA
Sending Domains API - EUROPE
SparkPost Suppression List API
Suppression List API - USA
Suppression List API - EUROPE
SparkPost Event Webhook Delivery Service
Event Webhooks - USA
Event Webhooks - EUROPE
SparkPost Engagement Tracking Service
Engagement Tracking Service (redirecting clicks and serving opens) - USA
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE
SparkPost Mailbox Provider Service Interruption
SparkPost Blocklist API
Blocklist API - USA
Blocklist API - EUROPE
SparkPost Alerts API
Alerts API - USA
Alerts API - EUROPE
SparkPost Alternatives
Outlook.com
Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
SMS
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Conversations
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
