OpenSRS status is Partially Degraded Service

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OpenSRS Control Panels

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Reseller Control Panel
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Payment Gateway
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SystemDNS
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

PayPal Payments
Started 15 Jan 2025 22:03:24 (2 days ago), still ongoing
Minor Incident
Identified
Payment Gateway

We are currently investigating an issue where errors occur when attempting to add funds via PayPal to reseller accounts through the RCP (Reseller Control Panel). The problem appears to be isolated to the PayPal integration. Our engineering is working to resolve the issue. Further updates will be provided.

Recently Resolved Incidents

Reseller Control Panel errors
Started 16 Jan 2025 12:02:34 (2 days ago), resolved 16 Jan 2025 12:45:55 (2 days ago)
Minor Incident
Resolved
Reseller Control Panel

Please be aware, some reseller may be experiencing issues, and receiving errors accessing the Reseller Control Panel.
Our teams have been made aware and are looking into the issue. We will provide an update as soon as possible.

DNS Propagation
Started 15 Jan 2025 20:51:37 (2 days ago), resolved 15 Jan 2025 23:31:51 (2 days ago)
Minor Incident
Resolved
SystemDNS

We are currently experiencing an issue affecting the propagation of DNS host record updates. Our engineering team is actively investigating the matter. We will provide further updates as new information becomes available.

OpenSRS Outage Survival Guide

A step-by-step guide to help you survive a OpenSRS outage
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    OpenSRS Components

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    OpenSRS Domain Services

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    Core gTLDs
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    Core ccTLDs
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    Other gTLDs
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    Other ccTLDs
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    Premium Names
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    WHOIS
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    OpenSRS APIs

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    OpenSRS API
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    OpenHRS API
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    Email API
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    OpenSRS Hosted Email

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    Cluster A
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    Cluster B
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    Webmail
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    OpenSRS Control Panels

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    Reseller Control Panel
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    Reseller Control Panel errors
    Started 16 Jan 2025 12:02:34 (2 days ago), resolved 16 Jan 2025 12:45:55 (2 days ago)
    Minor Incident
    Resolved
    Reseller Control Panel

    Please be aware, some reseller may be experiencing issues, and receiving errors accessing the Reseller Control Panel.
    Our teams have been made aware and are looking into the issue. We will provide an update as soon as possible.

    Classic RWI
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    End User Control Panel
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    Storefront
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    Payment Gateway
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    PayPal Payments
    Started 15 Jan 2025 22:03:24 (2 days ago), still ongoing
    Minor Incident
    Identified
    Payment Gateway

    We are currently investigating an issue where errors occur when attempting to add funds via PayPal to reseller accounts through the RCP (Reseller Control Panel). The problem appears to be isolated to the PayPal integration. Our engineering is working to resolve the issue. Further updates will be provided.

    OpenSRS DNS

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    SystemDNS
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    DNS Propagation
    Started 15 Jan 2025 20:51:37 (2 days ago), resolved 15 Jan 2025 23:31:51 (2 days ago)
    Minor Incident
    Resolved
    SystemDNS

    We are currently experiencing an issue affecting the propagation of DNS host record updates. Our engineering team is actively investigating the matter. We will provide further updates as new information becomes available.

    Domain Forwarding
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    OpenSRS SSL

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    OpenSRS Reseller Support

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    OpenSRS GoMobi

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    OpenSRS System Messaging

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    OpenSRS Alternatives

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    Outlook.com
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    Free Personal Microsoft Outlook accounts no longer work with API v2
    Started 20 Feb 2024 21:09:07 (11 months ago), still ongoing
    Incident without Impact
    Monitoring
    Outlook.com

    Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

    Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

    Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

    This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

    See all
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