OpenSRS Status

Resolved: The connection issues with Identity Digital registry have been resolved.

Investigating: Our Team continues to work with the Registry to resolve the connection issues affecting certain Identity Digital TLDs.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Our engineering group is still working with the registry at this time to fully resolve the connection issues with Identity Digital.

We'll provide updates as we receive them.

Investigating: Our engineers are working with the Registry to have this issue resolved at this time.

The issue is still affectingregistrations, renewals, and management of .me, .info, .io, and .ai domains, however existing domains will continue to resolve normally.

Investigating: Our engineers are investigating with the registry about the possible cause.

Investigating: We are currently experiencing connection issues with the Identity Digital registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .me, .info, .io, and .ai domains. Existing domains will continue to resolve normally.

Resolved: The connection issues with Identity Digital registry have been resolved.

Investigating: Our Team continues to work with the Registry to resolve the connection issues affecting certain Identity Digital TLDs.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Our engineering group is still working with the registry at this time to fully resolve the connection issues with Identity Digital.

We'll provide updates as we receive them.

Investigating: Our engineers are working with the Registry to have this issue resolved at this time.

The issue is still affectingregistrations, renewals, and management of .me, .info, .io, and .ai domains, however existing domains will continue to resolve normally.

Investigating: Our engineers are investigating with the registry about the possible cause.

Investigating: We are currently experiencing connection issues with the Identity Digital registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .me, .info, .io, and .ai domains. Existing domains will continue to resolve normally.

Resolved: This incident has been resolved. All services are operating normally.

Investigating: The incident also impacts IMAP and POP. They are also experiencing slower response times. Our engineering team is actively working on a resolution.

Investigating: We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Resolved: The Login issues with Cluster B have now been corrected.

Start Time - 0948 UTC End Time - 1054 UTC

Investigating: We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Resolved: The services in Cluster B are stable and this incident has been resolved.

Monitoring: Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.

Investigating: Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.

Investigating: We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Resolved: The Login issues with Cluster B have now been corrected.

Start Time - 0948 UTC End Time - 1054 UTC

Investigating: We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Resolved: The services in Cluster B are stable and this incident has been resolved.

Monitoring: Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.

Investigating: Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.

Investigating: We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Resolved: Our Engineers have resolved the issue with domain resolution on systemdns.com at this time.

There should be no further issues with domain DNS resolution at this time.

Identified: Work is continuing on the domain resolution issue.

Still at a consistent rate and progress.

Identified: We continue to make progress restoring domain resolution. Testing confirms that high-traffic domains are resolving successfully.

The recovery continues to progress at a consistent pace.

We will continue to provide updates as we work toward full restoration.

Identified: Our restoration efforts continue to make steady progress with DNS resolution improving for the affected domains. We will provide further updates as recovery progresses.

Identified: We’re restoring DNS services as part of our recovery process. Once the necessary systems are back online, we’ll restore DNS data from a recent backup and synchronize any subsequent updates to ensure all records are fully up to date.

Thank you for your patience as we work to resolve this.

Identified: We are continuing to work on resolving this issue. At this time we are working to have this completed by 20:00 UTC.

Identified: The cause has been identified and we are currently working to apply a fix.

Investigating: We've investigating issues with the systemDNS service, and our engineers are investigating at this time.

Possible impact: Website unavailable API failures Email disruption Application outages Authentication/login failures Third-party integration failures

We will keep you informed of updates as they are available.