Scalable Capital status is Operational

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Video Identification (Germany and Austria)
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Active Incidents

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Recently Resolved Incidents

Video Identification Germany and Austria
Started 2 Sep 2026 08:28:50 (6 days ago), resolved 2 Sep 2026 11:35:26 (6 days ago)
Minor Incident
Resolved
Video Identification (Germany and Austria)

Our partner is currently investigating possible technical limitations with the video identification for Germany and Austria. In Germany, please use the option to identify yourself via e-ID or at the Deutsche Post branch in the meantime. We are working with our partner to find a timely solution. Thank you for your understanding.

Scalable Capital Outage Survival Guide

A step-by-step guide to help you survive a Scalable Capital outage
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    Scalable Capital Components

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    Scalable Capital Onboarding

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    Scalable Capital Identification

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    Video Identification (Germany and Austria)
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    Video Identification Germany and Austria
    Started 2 Sep 2026 08:28:50 (6 days ago), resolved 2 Sep 2026 11:35:26 (6 days ago)
    Minor Incident
    Resolved
    Video Identification (Germany and Austria)

    Our partner is currently investigating possible technical limitations with the video identification for Germany and Austria. In Germany, please use the option to identify yourself via e-ID or at the Deutsche Post branch in the meantime. We are working with our partner to find a timely solution. Thank you for your understanding.

    eID
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    Video Identification (France, Spain, Italy, Netherlands)
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    Scalable Capital
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    Chat IT
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