Scalable Capital Status: check for Scalable Capital outages and issues

Scalable Capital status is Partially Degraded Service

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European Investor Exchange

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Scalable Capital Client Support

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Phone

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See all 28 Scalable Capital components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Phone support partially unavailable

Started 16 Sep 2026 09:04:00 (1 hour ago), still ongoing

Minor Incident

Identified

Phone

Our phone support is currently partially unavailable due to a technical issue. In the meantime, please log in via app or web and navigate to the chat via support.

We are working at full speed to find a solution. Thank you for your understanding.

Recently Resolved Incidents

European Investor Exchange: trading disrupted

Started 11 Sep 2026 17:00:48 (5 days ago), resolved 11 Sep 2026 19:54:42 (5 days ago)

Minor Incident

Resolved

European Investor Exchange

Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Orders are automatically routed via the Munich Stock Exchange.

Orders on European Investor Exchange exchange may temporarily

not be created,
not be cancelled and/or
not be executed on the exchange.

See all updates

Scalable Capital Outage Survival Guide

A step-by-step guide to help you survive a Scalable Capital outage

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Scalable Capital Components

Scalable Capital

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Scalable Capital Onboarding

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Scalable Capital Identification

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Video Identification (Germany and Austria)

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eID

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Video Identification (France, Spain, Italy, Netherlands)

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Scalable Capital App

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iOS

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Android

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Web

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Scalable Capital Exchanges

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Munich Stock Exchange (gettex)

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Frankfurt Stock Exchange (Xetra)

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European Investor Exchange

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European Investor Exchange: trading disrupted

Started 11 Sep 2026 17:00:48 (5 days ago), resolved 11 Sep 2026 19:54:42 (5 days ago)

Minor Incident

Resolved

European Investor Exchange

Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Orders are automatically routed via the Munich Stock Exchange.

Orders on European Investor Exchange exchange may temporarily

not be created,
not be cancelled and/or
not be executed on the exchange.

See all updates

Scalable Capital Custody account

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Baader Bank

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Scalable Capital

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Scalable Capital Crypto

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Scalable Capital Derivatives

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Scalable Capital Website

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Scalable Capital Client Support

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Phone

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Phone support partially unavailable

Started 16 Sep 2026 09:04:00 (1 hour ago), still ongoing

Minor Incident

Identified

Phone

Our phone support is currently partially unavailable due to a technical issue. In the meantime, please log in via app or web and navigate to the chat via support.

We are working at full speed to find a solution. Thank you for your understanding.

Contact Form

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E-Mail

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Chat GER/AT

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Chat FR

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Chat ES

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Chat IT

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Scalable Capital Alternatives

Monnify

Root

Finix

Juniper Square

Asaas

Vyne Dental

Solid

Datasite

Commonly Used Together

NCR Aloha

Toast System

Payrexx

Privacy

TaxJar

NFTX

External Clover

NCR

Cardstream

bexio AG

Xendit

Chargebee

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