Scalable Capital status is Operational

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Video Identification (France, Spain, Italy, Netherlands)
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Munich Stock Exchange (gettex)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

gettex: Trading affected
Started 6 Aug 2026 07:38:51 (8 hours ago), resolved 6 Aug 2026 07:48:47 (7 hours ago)
Minor Incident
Resolved
Munich Stock Exchange (gettex)

There are currently no quotes for ETFs & Funds on gettex. Orders may therefore be executed with a time delay. Trading is still possible for

  • All other securities
  • This security on other exchanges (depending on listing)
Identity verification process France, Spain, Italy, Netherlands
Started 31 Jul 2026 20:56:15 (6 days ago), resolved 1 Aug 2026 07:21:47 (5 days ago)
Minor Incident
Resolved
Video Identification (France, Spain, Italy, Netherlands)

We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.

Scalable Capital Outage Survival Guide

A step-by-step guide to help you survive a Scalable Capital outage
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    Scalable Capital Components

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    Scalable Capital Onboarding

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    Scalable Capital Identification

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    Video Identification (Germany and Austria)
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    eID
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    Video Identification (France, Spain, Italy, Netherlands)
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    Identity verification process France, Spain, Italy, Netherlands
    Started 31 Jul 2026 20:56:15 (6 days ago), resolved 1 Aug 2026 07:21:47 (5 days ago)
    Minor Incident
    Resolved
    Video Identification (France, Spain, Italy, Netherlands)

    We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.

    Scalable Capital App

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    iOS
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    Android
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    Web
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    Scalable Capital Exchanges

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    Munich Stock Exchange (gettex)
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    gettex: Trading affected
    Started 6 Aug 2026 07:38:51 (8 hours ago), resolved 6 Aug 2026 07:48:47 (7 hours ago)
    Minor Incident
    Resolved
    Munich Stock Exchange (gettex)

    There are currently no quotes for ETFs & Funds on gettex. Orders may therefore be executed with a time delay. Trading is still possible for

    • All other securities
    • This security on other exchanges (depending on listing)
    Frankfurt Stock Exchange (Xetra)
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    European Investor Exchange
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    Scalable Capital Custody account

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    Baader Bank
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    Scalable Capital
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    Scalable Capital Crypto

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    Scalable Capital Derivatives

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    Scalable Capital Website

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    Scalable Capital Client Support

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    Phone
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    Contact Form
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    E-Mail
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    Chat GER/AT
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    Chat FR
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    Chat ES
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    Chat IT
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