Scalable Capital status is Partially Degraded Service

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Scalable Capital Exchanges

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European Investor Exchange
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Scalable Capital Derivatives

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

European Investor Exchange: order creation disrupted
Started 15 Aug 2026 07:42:38 (20 hours ago), still ongoing
Minor Incident
Identified
European Investor Exchange

Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected.

Orders on European Investor Exchange exchange may temporarily not be created.

Recently Resolved Incidents

Note
Started 13 Aug 2026 09:03:02 (3 days ago), resolved 13 Aug 2026 10:12:34 (3 days ago)
Incident without Impact
Resolved
Derivatives

Orders in derivatives can still be placed and executed on the exchanges. Due to a technical disruption with our partner, derivative products currently cannot be found using the search function. Our partner is working to resolve this issue as quickly as possible. Thank you for your understanding.

Note
Started 13 Aug 2026 07:26:53 (3 days ago), resolved 13 Aug 2026 08:32:25 (3 days ago)
Incident without Impact
Resolved
Derivatives

Orders in derivatives can still be placed and executed on the exchanges. Due to a technical disruption with our partner, derivative products currently cannot be found using the search function. Our partner is working to resolve this issue as quickly as possible. Thank you for your understanding.

Note
Started 13 Aug 2026 06:52:23 (3 days ago), resolved 13 Aug 2026 07:21:51 (3 days ago)
Minor Incident
Resolved
Derivatives

We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.

Scalable Capital Outage Survival Guide

A step-by-step guide to help you survive a Scalable Capital outage
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    Scalable Capital Components

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    Scalable Capital Onboarding

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    Scalable Capital Identification

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    Video Identification (Germany and Austria)
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    eID
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    Video Identification (France, Spain, Italy, Netherlands)
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    Scalable Capital App

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    Web
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    Scalable Capital Exchanges

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    Munich Stock Exchange (gettex)
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    Frankfurt Stock Exchange (Xetra)
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    European Investor Exchange
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    European Investor Exchange: order creation disrupted
    Started 15 Aug 2026 07:42:38 (20 hours ago), still ongoing
    Minor Incident
    Identified
    European Investor Exchange

    Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

    Other venues are not affected.

    Orders on European Investor Exchange exchange may temporarily not be created.

    Scalable Capital Custody account

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    Baader Bank
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    Scalable Capital
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    Scalable Capital Crypto

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    Scalable Capital Derivatives

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    Note
    Started 13 Aug 2026 06:52:23 (3 days ago), resolved 13 Aug 2026 07:21:51 (3 days ago)
    Minor Incident
    Resolved
    Derivatives

    We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.

    Note
    Started 13 Aug 2026 07:26:53 (3 days ago), resolved 13 Aug 2026 08:32:25 (3 days ago)
    Incident without Impact
    Resolved
    Derivatives

    Orders in derivatives can still be placed and executed on the exchanges. Due to a technical disruption with our partner, derivative products currently cannot be found using the search function. Our partner is working to resolve this issue as quickly as possible. Thank you for your understanding.

    Note
    Started 13 Aug 2026 09:03:02 (3 days ago), resolved 13 Aug 2026 10:12:34 (3 days ago)
    Incident without Impact
    Resolved
    Derivatives

    Orders in derivatives can still be placed and executed on the exchanges. Due to a technical disruption with our partner, derivative products currently cannot be found using the search function. Our partner is working to resolve this issue as quickly as possible. Thank you for your understanding.

    Scalable Capital Website

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    Scalable Capital Client Support

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    Phone
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    Chat FR
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    Chat ES
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    Chat IT
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