SafeNet Trusted Access status is Operational

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Authentication Services
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Admin Consoles
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End User Services
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Classic - Authentication Services Incident
Started 9 Oct 2026 00:29:04 (5 days ago), resolved 9 Oct 2026 00:58:36 (5 days ago)
Minor Incident
Resolved
Authentication Services
Admin Consoles
End User Services

The SafeNet Trusted Access monitoring system has detected a problem with Authentication Services.

This may impede your ability to authenticate using RADIUS, SAML/OIDC applications, Admin Consoles, and any other authentication services using STA.

Issues with RADIUS will impede your access to VPN and other network assets.

SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.

Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

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    SafeNet Trusted Access Components

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    SafeNet Trusted Access Classic Service Zone

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    Authentication Services
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    Classic - Authentication Services Incident
    Started 9 Oct 2026 00:29:04 (5 days ago), resolved 9 Oct 2026 00:58:36 (5 days ago)
    Minor Incident
    Resolved
    Authentication Services
    Admin Consoles
    End User Services

    The SafeNet Trusted Access monitoring system has detected a problem with Authentication Services.

    This may impede your ability to authenticate using RADIUS, SAML/OIDC applications, Admin Consoles, and any other authentication services using STA.

    Issues with RADIUS will impede your access to VPN and other network assets.

    SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    Admin Consoles
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    Classic - Authentication Services Incident
    Started 9 Oct 2026 00:29:04 (5 days ago), resolved 9 Oct 2026 00:58:36 (5 days ago)
    Minor Incident
    Resolved
    Authentication Services
    Admin Consoles
    End User Services

    The SafeNet Trusted Access monitoring system has detected a problem with Authentication Services.

    This may impede your ability to authenticate using RADIUS, SAML/OIDC applications, Admin Consoles, and any other authentication services using STA.

    Issues with RADIUS will impede your access to VPN and other network assets.

    SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    End User Services
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    now
    Classic - Authentication Services Incident
    Started 9 Oct 2026 00:29:04 (5 days ago), resolved 9 Oct 2026 00:58:36 (5 days ago)
    Minor Incident
    Resolved
    Authentication Services
    Admin Consoles
    End User Services

    The SafeNet Trusted Access monitoring system has detected a problem with Authentication Services.

    This may impede your ability to authenticate using RADIUS, SAML/OIDC applications, Admin Consoles, and any other authentication services using STA.

    Issues with RADIUS will impede your access to VPN and other network assets.

    SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    Push Delivery
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    Management
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    SafeNet Trusted Access EU Service Zone

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    Authentication Services
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    Admin Consoles
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    End User Services
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    Push Delivery
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    SafeNet Trusted Access US Service Zone

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    Authentication Services
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    SafeNet Trusted Access Additional Services

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    Support Ticketing System
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    Support Phone System
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