SafeNet Trusted Access status is Operational

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Authentication Services
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Admin Consoles
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End User Services
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Push Delivery
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

EU Incident - Admin Console, API & Authentication Services
Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
Critical Incident
Monitoring
Authentication Services
Admin Consoles
End User Services
Push Delivery
Management

The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

SAML Authentication issues can affect users ability to authenticate or access applications.

API issues can prevent the use of API-based user management and authentication.

The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

Recently Resolved Incidents

EU Incident - Console Access, API and Authentication
Started 2 Sep 2026 04:34:54 (1 day ago), resolved 2 Sep 2026 05:07:43 (1 day ago)
Critical Incident
Resolved
Authentication Services
Admin Consoles
Push Delivery
Management

The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

SAML Authentication issues can affect users ability to authenticate or access applications.

API issues can prevent the use of API-based user management and authentication.

The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

SafeNet Trusted Access Outage Survival Guide

A step-by-step guide to help you survive a SafeNet Trusted Access outage
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    SafeNet Trusted Access Components

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    SafeNet Trusted Access Classic Service Zone

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    Authentication Services
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    Admin Consoles
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    End User Services
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    Push Delivery
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    Management
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    SafeNet Trusted Access EU Service Zone

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    Authentication Services
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    EU Incident - Console Access, API and Authentication
    Started 2 Sep 2026 04:34:54 (1 day ago), resolved 2 Sep 2026 05:07:43 (1 day ago)
    Critical Incident
    Resolved
    Authentication Services
    Admin Consoles
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    EU Incident - Admin Console, API & Authentication Services
    Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
    Critical Incident
    Monitoring
    Authentication Services
    Admin Consoles
    End User Services
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

    Admin Consoles
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    Tue 1
    Wed 2
    now
    EU Incident - Console Access, API and Authentication
    Started 2 Sep 2026 04:34:54 (1 day ago), resolved 2 Sep 2026 05:07:43 (1 day ago)
    Critical Incident
    Resolved
    Authentication Services
    Admin Consoles
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    EU Incident - Admin Console, API & Authentication Services
    Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
    Critical Incident
    Monitoring
    Authentication Services
    Admin Consoles
    End User Services
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

    End User Services
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    Tue 1
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    now
    EU Incident - Admin Console, API & Authentication Services
    Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
    Critical Incident
    Monitoring
    Authentication Services
    Admin Consoles
    End User Services
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

    Push Delivery
    Thu 27
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    Tue 1
    Wed 2
    now
    EU Incident - Console Access, API and Authentication
    Started 2 Sep 2026 04:34:54 (1 day ago), resolved 2 Sep 2026 05:07:43 (1 day ago)
    Critical Incident
    Resolved
    Authentication Services
    Admin Consoles
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    EU Incident - Admin Console, API & Authentication Services
    Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
    Critical Incident
    Monitoring
    Authentication Services
    Admin Consoles
    End User Services
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

    Management
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    Tue 1
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    now
    EU Incident - Console Access, API and Authentication
    Started 2 Sep 2026 04:34:54 (1 day ago), resolved 2 Sep 2026 05:07:43 (1 day ago)
    Critical Incident
    Resolved
    Authentication Services
    Admin Consoles
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

    EU Incident - Admin Console, API & Authentication Services
    Started 3 Sep 2026 05:52:14 (2 hours ago), still ongoing
    Critical Incident
    Monitoring
    Authentication Services
    Admin Consoles
    End User Services
    Push Delivery
    Management

    The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.

    Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

    SAML Authentication issues can affect users ability to authenticate or access applications.

    API issues can prevent the use of API-based user management and authentication.

    The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available

    SafeNet Trusted Access US Service Zone

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    Admin Consoles
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    End User Services
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    Push Delivery
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    Management
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    SafeNet Trusted Access Additional Services

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    Support Ticketing System
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