SecureAuth Service status is Operational

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Fraud
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Quality Degradation - Fraud Service - Number Insights
Started 13 Jan 2025 15:39:29 (5 days ago), resolved 13 Jan 2025 20:00:48 (4 days ago)
Minor Incident
Resolved
Fraud

We are investigating an increase in error logs around the Number Insight functionality of our Fraud Service. You may experience quality degradation around this service during this time.

We will provide an update once the new version is available, please reach out to support@secureauth.com with any questions.

SecureAuth Service Outage Survival Guide

A step-by-step guide to help you survive a SecureAuth Service outage
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    SecureAuth Service Components

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    SecureAuth Service Workforce

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    SecureAuth Service SecureAuth Titan Services

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    SecureAuth Service Device Enrollment Service

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    Dashboard Service
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    SMS
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    SecureAuth Service Fraud Service

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    Voice
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    SecureAuth Service IP Blocking Service

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    Push
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    SecureAuth Service IP Intel Service

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    Certificate Enrollment
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    SecureAuth Service IP Reporting Service

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    SecureAuth Service Licensing Service

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    Link-to-Accept Service
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    SecureAuth Service Link-to-Accept Service

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    Dashboard
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    Kerberos Authentication
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    SecureAuth Service OAuth Service

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    SecureAuth Service Push-to-Accept Service

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    FIDO WebAuthn
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    SecureAuth Service SMS Service

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    Cloud IdP
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    Mobile App
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    SecureAuth Service Symbol-to-Accept Service

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    Fraud
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    Quality Degradation - Fraud Service - Number Insights
    Started 13 Jan 2025 15:39:29 (5 days ago), resolved 13 Jan 2025 20:00:48 (4 days ago)
    Minor Incident
    Resolved
    Fraud

    We are investigating an increase in error logs around the Number Insight functionality of our Fraud Service. You may experience quality degradation around this service during this time.

    We will provide an update once the new version is available, please reach out to support@secureauth.com with any questions.

    SecureAuth Service Telephony Service

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    SecureAuth Service User Risk Service

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    SecureAuth Service CIAM

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    Application
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    SecureAuth Service User Risk Scoring Service

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    Push
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    US Region
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    EU Region
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    SMS
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    SecureAuth Service User Stats Service

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    SecureAuth Service Transaction Service

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    Voice
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    AU Region
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    SecureAuth Service Titan Proxy Services (SA IdP 9.3 and older only)

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    SecureAuth Service Passwordless

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    SecureAuth Service FIDO Service

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    Mobile App
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    SecureAuth Service Mobile Services

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    Device Trust
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    SecureAuth Service SaaS IdP Broker

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    SecureAuth Service SecureAuth Polaris Services

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    Application
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    SecureAuth Service Polaris Base Infrastructure

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    Push
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    SecureAuth Service SecureAuth Web Admin

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    SMS
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    SecureAuth Service SecureAuth Application Templates

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    Voice
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    SecureAuth Service 3rd Party Mobile Carrier

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    SecureAuth Service SecureAuth IdP Frontend Services

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    SecureAuth Service Enhanced Geolocation Resolution Service - US1

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    SecureAuth Service Enhanced Geolocation Resolution Service - US2

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    SecureAuth Service Fraud Service - US1

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    SecureAuth Service SecureAuth Cloud Services

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    SecureAuth Service Fraud Service - US2

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    SecureAuth Service Geolocation Resolution Service - US1

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    SecureAuth Service Geolocation Resolution Service - US2

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    SecureAuth Service Nexmo Voice API

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    SecureAuth Service Push-to-Accept Service - US1

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    SecureAuth Service Push-to-Accept Service - US2

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    SecureAuth Service SMS Service - US1

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    SecureAuth Service SMS Service - US2

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    SecureAuth Service Telephony Extension/DTMF Service - US1

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    SecureAuth Service Telephony Extension/DTMF Service - US2

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    SecureAuth Service Telephony Provider SMS API

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    SecureAuth Service Telephony Service - US1

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    SecureAuth Service Telephony Service - US2

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    SecureAuth Service Threat Service - US1

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    SecureAuth Service Threat Service - US2

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    SecureAuth Service X.509 Certificate Service (SHA2) - US1

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    SecureAuth Service X.509 Certificate Service (SHA2) - US2

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    SecureAuth Service SaaS/Full Cloud Identity Platform

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    SecureAuth Service SecureAuth Connector

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    SecureAuth Service Operator Alerts

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    SecureAuth Service SaaS/Full Cloud Components

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    SecureAuth Service Alternatives

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    User Authentication
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    We have detected an issue.
    Started 27 Aug 2024 00:21:00 (5 months ago), still ongoing
    Major Incident
    Investigating
    User Authentication
    Machine to Machine Authentication
    Management API

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

    Machine to Machine Authentication
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    We have detected an issue.
    Started 27 Aug 2024 00:21:00 (5 months ago), still ongoing
    Major Incident
    Investigating
    User Authentication
    Machine to Machine Authentication
    Management API

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

    See all
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    HENNGE One HENNGE Connect

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    HENNGE Connect:Agent False Positives Triggered by Security Software
    Started 17 Jan 2025 10:28:37 (18 hours ago), still ongoing
    Incident without Impact
    Monitoring
    HENNGE Connect
    See all
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    Duo DUO1

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    SMS Message Delivery
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    SMS Delivery Issues: UAE
    Started 17 Jan 2025 11:13:08 (17 hours ago), still ongoing
    Minor Incident
    Identified
    SMS Message Delivery
    SMS Message Delivery
    SMS Message Delivery
    SMS Message Delivery
    SMS Message Delivery
    More...

    We are currently experiencing an issue with SMS Delivery in UAE. we are currently investigating the issue.

    See all
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