Duo Status

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.

Resolved: The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.

Monitoring: We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.

Identified: We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.

As a workaround: -If using enrollment email links, update the enrollment experience settings (https://duo.com/docs/administration-settings#enrollment) to show New Universal Prompt. -If enrolling using in-line self enrollment with an existing application (https://duo.com/docs/enrolling-users#inline-self-enrollment), update that application to use the Universal Prompt (https://duo.com/docs/universal-prompt-update-guide). -You can also enroll users manually from the Duo Admin Panel (https://duo.com/docs/administration-devices#adding-a-2fa-device-to-a-user) or issue an enrollment code for self-enrollment (https://duo.com/docs/enrolling-users#generate-enrollment-codes-for-existing-users).

Please check back here or subscribe to updates for any changes.