Vonage Contact Centre (VCC) Status
Real-time updates of Vonage Contact Centre (VCC) issues and outages
Vonage Contact Centre (VCC) status is Operational
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Salesforce Voice (Service Cloud Voice)
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Salesforce Voice (Service Cloud Voice)
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Salesforce Voice (Service Cloud Voice)
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Salesforce Voice (Service Cloud Voice)
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WebRTC
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Salesforce Voice (Service Cloud Voice)
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WebRTC
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
IR27442 - WebRTC connectivity problems in APAC region
Started 30 Sep 2026 04:53:24 (6 days ago), resolved 30 Sep 2026 09:15:18 (5 days ago)
Critical Incident
Resolved
WebRTC
WebRTC
We are aware of issues that may be impacting WebRTC calls in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Vonage Contact Centre (VCC) Outage Survival Guide
A step-by-step guide to help you survive a Vonage Contact Centre (VCC) outage
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Vonage Contact Centre (VCC) Components
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now
Vonage Contact Centre (VCC) EMEA - London
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Statistics / Reporting
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Conversation Analyzer
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
PCI Payments
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SMS
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce.com Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ZenDesk Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ServiceNow Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Zoho Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SAP Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Online Documentation
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Community Hub
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce Voice (Service Cloud Voice)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
AI Studio Virtual Assistant
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Integrated Experience (ContactPad embedded in VBC)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Operator Connect
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
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Sun 4
now
VCC Mobile
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Agent Workspace
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VGIS / Customer 360
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Knowledge
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Vonage Contact Centre (VCC) EMEA - Frankfurt
Mon 28
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Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Statistics / Reporting
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Conversation Analyzer
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
PCI Payments
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SMS
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce.com Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ZenDesk Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ServiceNow Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Zoho Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SAP Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Online Documentation
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Community Hub
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce Voice (Service Cloud Voice)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
AI Studio Virtual Assistant
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Integrated Experience (ContactPad embedded in VBC)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Operator Connect
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Mobile
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Agent Workspace
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VGIS / Customer 360
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Knowledge
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Vonage Contact Centre (VCC) NAM - Richmond
Mon 28
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Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
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Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Statistics / Reporting
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Conversation Analyzer
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
PCI Payments
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SMS
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce.com Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ZenDesk Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ServiceNow Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Zoho Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SAP Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Online Documentation
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Community Hub
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce Voice (Service Cloud Voice)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
AI Studio Virtual Assistant
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Integrated Experience (ContactPad embedded in VBC)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Operator Connect
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Mobile
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Agent Workspace
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VGIS / Customer 360
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Knowledge
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Vonage Contact Centre (VCC) NAM - Portland
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Statistics / Reporting
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Conversation Analyzer
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
PCI Payments
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SMS
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce.com Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ZenDesk Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ServiceNow Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Zoho Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SAP Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Online Documentation
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Community Hub
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce Voice (Service Cloud Voice)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
AI Studio Virtual Assistant
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Integrated Experience (ContactPad embedded in VBC)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Operator Connect
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Mobile
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Agent Workspace
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VGIS / Customer 360
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Knowledge
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Vonage Contact Centre (VCC) APAC - Sydney
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27442 - WebRTC connectivity problems in APAC region
Started 30 Sep 2026 04:53:24 (6 days ago), resolved 30 Sep 2026 09:15:18 (5 days ago)
Critical Incident
Resolved
WebRTC
WebRTC
We are aware of issues that may be impacting WebRTC calls in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Statistics / Reporting
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Conversation Analyzer
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
PCI Payments
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SMS
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce.com Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ZenDesk Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Motivate & Inspire
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ServiceNow Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Zoho Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
SAP Integration
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Online Documentation
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Community Hub
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Salesforce Voice (Service Cloud Voice)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
AI Studio Virtual Assistant
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Integrated Experience (ContactPad embedded in VBC)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Operator Connect
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Mobile
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Agent Workspace
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VGIS / Customer 360
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Knowledge
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Vonage Contact Centre (VCC) APAC - Singapore
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Hosted IP PBX
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Inbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Outbound Voice Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
ContactPad
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
VCC Platform Supervisor & Admin
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Connect (Dialer)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Omnichannel Interactions
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
Workforce Management (WFM)
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
APIs
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
WebRTC
Mon 28
Tue 29
Wed 30
Thu 1
Fri 2
Sat 3
Sun 4
now
IR27442 - WebRTC connectivity problems in APAC region
Started 30 Sep 2026 04:53:24 (6 days ago), resolved 30 Sep 2026 09:15:18 (5 days ago)
Critical Incident
Resolved
WebRTC
WebRTC
We are aware of issues that may be impacting WebRTC calls in the APAC region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
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IR27445 - High pitched sound heard on call connect
Started 1 Oct 2026 19:39:22 (4 days ago), resolved 1 Oct 2026 21:30:35 (4 days ago)
Minor Incident
Resolved
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
Salesforce Voice (Service Cloud Voice)
More...
We are aware of issues that may be impacting your Service Cloud Voice. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
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Commonly Used Together
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