ProNavigator status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Amazon DNS issues
Started 20 Oct 2025 14:58:09 (7 days ago), resolved 21 Oct 2025 01:20:31 (7 days ago)
Minor Incident
Resolved
Library

We're aware that a small number of users are currently experiencing issues with documents not loading. This appears to be tied to DNS issues following the AWS issues.

While ProNavigator's systems remain fully operational, Amazon has reported ongoing DNS resolution issues in some external services. These can impact document access for certain users.

In most cases, clearing your browser cache and DNS cache has resolved the issue. If problems persist, please contact our support team and we'll be happy to help.

We're actively monitoring the situation and will share any updates as needed.

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    Amazon DNS issues
    Started 20 Oct 2025 14:58:09 (7 days ago), resolved 21 Oct 2025 01:20:31 (7 days ago)
    Minor Incident
    Resolved
    Library

    We're aware that a small number of users are currently experiencing issues with documents not loading. This appears to be tied to DNS issues following the AWS issues.

    While ProNavigator's systems remain fully operational, Amazon has reported ongoing DNS resolution issues in some external services. These can impact document access for certain users.

    In most cases, clearing your browser cache and DNS cache has resolved the issue. If problems persist, please contact our support team and we'll be happy to help.

    We're actively monitoring the situation and will share any updates as needed.

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