
Gorgias Status
Real-time updates of Gorgias issues and outages
Gorgias status is Operational
Outlook
europe-west4-e7f4
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating a disruption affecting our ticketing workflow. This issue is causing delays in the ticket pipeline for the "europe-west4-e7f4" cluster and is preventing outbound customer messages from being delivered, and rules from being executed for some users.
Our engineering team is actively investigating and monitoring the system.
We are continuing to work on a fix for this issue.
Gorgias Outage Survival Guide
Gorgias Components
Gorgias Automate
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Gorgias Helpdesk Integrations
Mailgun SMTP
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Mailgun API
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Outlook
We are continuing to work on a fix for this issue.
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Smooch Core API
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Gorgias Helpdesk Clusters
us-east1-635c
us-east4-65cd
us-east1-2607
aus-southeast1-fcb9
europe-west3-86c1
us-central1-d8ff
us-east4-5f09
europe-west1-c511
us-central1-c433
us-east1-c94b
europe-west4-e7f4
We are currently investigating a disruption affecting our ticketing workflow. This issue is causing delays in the ticket pipeline for the "europe-west4-e7f4" cluster and is preventing outbound customer messages from being delivered, and rules from being executed for some users.
Our engineering team is actively investigating and monitoring the system.