Gorgias Status
Real-time updates of Gorgias issues and outages
Gorgias status is Operational
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AI Agent
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REST API
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Customer Help Center website
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Custom Domains
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Knowledge sync delay in AI Agent
Started 9 Dec 2025 16:05:00 (1 hour ago), resolved 9 Dec 2025 16:47:18 (20 minutes ago)
Minor Incident
Resolved
AI Agent
A update has been implemented to better handle large payload and we are monitoring the delay.
Several Gorgias components down due to a third-party provider outage
Started 5 Dec 2025 09:22:33 (4 days ago), resolved 5 Dec 2025 10:52:56 (4 days ago)
Major Incident
Resolved
REST API
AI Agent
Customer Help Center website
Custom Domains
One of our major third-party providers (Cloudflare) is currently experiencing issues, making several components of our platform down or degraded. We're currently investigating the extent of the problem.
Gorgias Outage Survival Guide
A step-by-step guide to help you survive a Gorgias outage
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Gorgias Components
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Gorgias Automate
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AI Agent
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Several Gorgias components down due to a third-party provider outage
Started 5 Dec 2025 09:22:33 (4 days ago), resolved 5 Dec 2025 10:52:56 (4 days ago)
Major Incident
Resolved
REST API
AI Agent
Customer Help Center website
Custom Domains
One of our major third-party providers (Cloudflare) is currently experiencing issues, making several components of our platform down or degraded. We're currently investigating the extent of the problem.
Knowledge sync delay in AI Agent
Started 9 Dec 2025 16:05:00 (1 hour ago), resolved 9 Dec 2025 16:47:18 (20 minutes ago)
Minor Incident
Resolved
AI Agent
A update has been implemented to better handle large payload and we are monitoring the delay.
Flows
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Order Management
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Gorgias Helpdesk
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REST API
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Web App
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Mobile Apps
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Gorgias Helpdesk Integrations
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Mailgun SMTP
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Mailgun inbound email
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Mailgun outbound email
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Mailgun API
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Gmail
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Outlook
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Live Chat
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Smooch Core API
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Facebook Posts & Comments
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Instagram comments
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Shopify integration
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Shopify API & Mobile
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Aircall Public API
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Aircall Aircall Apps
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Stripe API
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Facebook Messenger
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ReCharge integration
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Native Phone
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Instagram Direct Messages
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Yotpo
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SMS
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Gorgias Helpdesk Clusters
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us-east4-65cd
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europe-west1-c511
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europe-west4-e7f4
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Gorgias Help Center
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REST API
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Several Gorgias components down due to a third-party provider outage
Started 5 Dec 2025 09:22:33 (4 days ago), resolved 5 Dec 2025 10:52:56 (4 days ago)
Major Incident
Resolved
REST API
AI Agent
Customer Help Center website
Custom Domains
One of our major third-party providers (Cloudflare) is currently experiencing issues, making several components of our platform down or degraded. We're currently investigating the extent of the problem.
Customer Help Center website
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Several Gorgias components down due to a third-party provider outage
Started 5 Dec 2025 09:22:33 (4 days ago), resolved 5 Dec 2025 10:52:56 (4 days ago)
Major Incident
Resolved
REST API
AI Agent
Customer Help Center website
Custom Domains
One of our major third-party providers (Cloudflare) is currently experiencing issues, making several components of our platform down or degraded. We're currently investigating the extent of the problem.
Custom Domains
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Several Gorgias components down due to a third-party provider outage
Started 5 Dec 2025 09:22:33 (4 days ago), resolved 5 Dec 2025 10:52:56 (4 days ago)
Major Incident
Resolved
REST API
AI Agent
Customer Help Center website
Custom Domains
One of our major third-party providers (Cloudflare) is currently experiencing issues, making several components of our platform down or degraded. We're currently investigating the extent of the problem.
Gorgias Infrastructure & Cloud
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Google Cloud Platform Google Container Engine
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Google Cloud Platform Google Cloud Storage
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Google Cloud Platform Google Kubernetes Engine
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Google Cloud Platform Google Compute Engine
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Google Cloud Platform Google Cloud Networking
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Google Cloud Platform Google Cloud Pub/Sub
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Google Cloud Platform Google Cloud DNS
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Google Cloud Platform Google Cloud SQL
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Gorgias Website
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Gorgias Convert
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Campaigns
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Gorgias Chargebee API (US)
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Gorgias Chargebee API (EU)
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Gorgias Chargebee API (AU)
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Gorgias Chargebee Admin Console (US)
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Gorgias Chargebee Admin Console (EU)
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Gorgias Chargebee Admin Console (AU)
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Gorgias Chargebee Accounting Services
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Gorgias Chargebee Reporting and Analytics
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Gorgias Chargebee RevRec Portal
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Gorgias Chargebee Anrok
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Gorgias Chargebee Webhooks (US)
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Gorgias Chargebee Webhooks (EU)
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Gorgias Chargebee Webhooks (AU)
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Gorgias Chargebee Email Notifications (US)
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Gorgias Chargebee Email Notifications (EU)
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Gorgias Chargebee Email Notifications (AU)
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