Gorgias Status
Real-time updates of Gorgias issues and outages
Gorgias status is Operational
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us-east1-c94b
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Increased error rate across our platform on us-east1-c94b
Started 14 Jan 2026 15:29:57 (5 days ago), resolved 14 Jan 2026 16:01:15 (5 days ago)
Critical Incident
Resolved
us-east1-c94b
We are currently experiencing issues on our platform that may impact users across most features of the application. You may notice errors during the usage of functionalities including ticket management, responding to inquiries, managing rules, and performing searches.
Our engineering and support teams are actively investigating the issue to identify the root cause.
We will provide updates as we gather more information. Thank you for your patience as we work to resolve this matter.
Gorgias Outage Survival Guide
A step-by-step guide to help you survive a Gorgias outage
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Gorgias Components
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Gorgias Automate
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AI Agent
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Flows
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Order Management
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Gorgias Helpdesk
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REST API
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Web App
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Mobile Apps
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Gorgias Helpdesk Integrations
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Mailgun SMTP
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Mailgun inbound email
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Mailgun outbound email
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Mailgun API
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Gmail
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Outlook
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Live Chat
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Smooch Core API
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Facebook Posts & Comments
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Instagram comments
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Shopify integration
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Shopify API & Mobile
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Aircall Public API
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Aircall Aircall Apps
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Stripe API
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Facebook Messenger
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ReCharge integration
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Native Phone
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Instagram Direct Messages
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Yotpo
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SMS
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Gorgias Helpdesk Clusters
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us-east1-635c
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us-east4-65cd
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us-east1-2607
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aus-southeast1-fcb9
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us-east1-c94b
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Increased error rate across our platform on us-east1-c94b
Started 14 Jan 2026 15:29:57 (5 days ago), resolved 14 Jan 2026 16:01:15 (5 days ago)
Critical Incident
Resolved
us-east1-c94b
We are currently experiencing issues on our platform that may impact users across most features of the application. You may notice errors during the usage of functionalities including ticket management, responding to inquiries, managing rules, and performing searches.
Our engineering and support teams are actively investigating the issue to identify the root cause.
We will provide updates as we gather more information. Thank you for your patience as we work to resolve this matter.
europe-west4-e7f4
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Gorgias Help Center
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REST API
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Customer Help Center website
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Custom Domains
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Gorgias Infrastructure & Cloud
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Google Cloud Platform Google Container Engine
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Google Cloud Platform Google Cloud Storage
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Google Cloud Platform Google Kubernetes Engine
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Google Cloud Platform Google Compute Engine
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Google Cloud Platform Google Cloud Networking
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Google Cloud Platform Google Cloud Pub/Sub
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Google Cloud Platform Google Cloud DNS
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Google Cloud Platform Google Cloud SQL
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Gorgias Website
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Gorgias Convert
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Campaigns
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Gorgias Chargebee API (US)
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Gorgias Chargebee API (EU)
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Gorgias Chargebee API (AU)
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Gorgias Chargebee Admin Console (US)
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Gorgias Chargebee Admin Console (EU)
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Gorgias Chargebee Admin Console (AU)
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Gorgias Chargebee Accounting Services
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Gorgias Chargebee Reporting and Analytics
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Gorgias Chargebee RevRec Portal
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Gorgias Chargebee Anrok
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Gorgias Chargebee Webhooks (US)
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Gorgias Chargebee Webhooks (EU)
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Gorgias Chargebee Webhooks (AU)
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Gorgias Chargebee Email Notifications (US)
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Gorgias Chargebee Email Notifications (EU)
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Gorgias Chargebee Email Notifications (AU)
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