Gorgias Status
Real-time updates of Gorgias issues and outages
Gorgias status is Operational
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AI Agent
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Native Phone
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Customer Help Center website
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Help centers are not loading
Started 14 Nov 2025 11:57:44 (5 days ago), resolved 14 Nov 2025 13:29:37 (5 days ago)
Major Incident
Resolved
AI Agent
Customer Help Center website
We are currently investigating this issue.
Voice Statistic outdated
Started 13 Nov 2025 13:29:13 (6 days ago), resolved 13 Nov 2025 15:01:33 (5 days ago)
Major Incident
Resolved
Native Phone
Calls are not affected, only statistic.We identified issue and working on solution.
Gorgias Outage Survival Guide
A step-by-step guide to help you survive a Gorgias outage
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Gorgias Components
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Gorgias Automate
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AI Agent
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Help centers are not loading
Started 14 Nov 2025 11:57:44 (5 days ago), resolved 14 Nov 2025 13:29:37 (5 days ago)
Major Incident
Resolved
AI Agent
Customer Help Center website
We are currently investigating this issue.
Flows
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Order Management
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Gorgias Helpdesk
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REST API
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Web App
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Mobile Apps
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Gorgias Helpdesk Integrations
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Mailgun SMTP
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Mailgun inbound email
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Mailgun outbound email
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Mailgun API
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Gmail
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Outlook
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Live Chat
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Smooch Core API
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Facebook Posts & Comments
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Instagram comments
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Shopify integration
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Shopify API & Mobile
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Aircall Public API
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Aircall Aircall Apps
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Stripe API
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Facebook Messenger
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ReCharge integration
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Native Phone
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Voice Statistic outdated
Started 13 Nov 2025 13:29:13 (6 days ago), resolved 13 Nov 2025 15:01:33 (5 days ago)
Major Incident
Resolved
Native Phone
Calls are not affected, only statistic.We identified issue and working on solution.
Instagram Direct Messages
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Yotpo
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SMS
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Gorgias Helpdesk Clusters
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us-east1-635c
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us-east4-65cd
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us-east1-2607
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aus-southeast1-fcb9
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europe-west3-86c1
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us-central1-d8ff
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europe-west1-c511
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us-east1-c94b
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europe-west4-e7f4
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Gorgias Help Center
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REST API
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Customer Help Center website
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Help centers are not loading
Started 14 Nov 2025 11:57:44 (5 days ago), resolved 14 Nov 2025 13:29:37 (5 days ago)
Major Incident
Resolved
AI Agent
Customer Help Center website
We are currently investigating this issue.
Custom Domains
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Gorgias Infrastructure & Cloud
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Google Cloud Platform Google Container Engine
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Google Cloud Platform Google Cloud Storage
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Google Cloud Platform Google Kubernetes Engine
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Google Cloud Platform Google Compute Engine
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Google Cloud Platform Google Cloud Networking
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Google Cloud Platform Google Cloud Pub/Sub
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Google Cloud Platform Google Cloud DNS
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Google Cloud Platform Google Cloud SQL
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Gorgias Website
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Gorgias Convert
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Campaigns
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Gorgias Chargebee API (US)
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Gorgias Chargebee API (EU)
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Gorgias Chargebee API (AU)
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Gorgias Chargebee Admin Console (US)
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Gorgias Chargebee Admin Console (EU)
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Gorgias Chargebee Admin Console (AU)
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Gorgias Chargebee Accounting Services
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Gorgias Chargebee Reporting and Analytics
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Gorgias Chargebee RevRec Portal
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Gorgias Chargebee Anrok
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Gorgias Chargebee Webhooks (US)
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Gorgias Chargebee Webhooks (EU)
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Gorgias Chargebee Webhooks (AU)
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Gorgias Chargebee Email Notifications (US)
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Gorgias Chargebee Email Notifications (EU)
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Gorgias Chargebee Email Notifications (AU)
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