LiveChat status is Operational

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Chat widget
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Agent apps
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API
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Support chat on www.livechat.com
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

LiveChat - degraded performance
Started 27 May 2025 10:12:07 (6 days ago), resolved 27 May 2025 16:19:48 (6 days ago)
Major Incident
Resolved
Chat widget
Agent apps
API
Support chat on www.livechat.com

We are currently investigating this issue.

LiveChat Outage Survival Guide

A step-by-step guide to help you survive a LiveChat outage
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    LiveChat Components

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    now

    LiveChat

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    Sun 1
    now
    Chat widget
    Mon 26
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    Fri 30
    Sat 31
    Sun 1
    now
    LiveChat - degraded performance
    Started 27 May 2025 10:12:07 (6 days ago), resolved 27 May 2025 16:19:48 (6 days ago)
    Major Incident
    Resolved
    Chat widget
    Agent apps
    API
    Support chat on www.livechat.com

    We are currently investigating this issue.

    Agent apps
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    LiveChat - degraded performance
    Started 27 May 2025 10:12:07 (6 days ago), resolved 27 May 2025 16:19:48 (6 days ago)
    Major Incident
    Resolved
    Chat widget
    Agent apps
    API
    Support chat on www.livechat.com

    We are currently investigating this issue.

    API
    Mon 26
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    now
    LiveChat - degraded performance
    Started 27 May 2025 10:12:07 (6 days ago), resolved 27 May 2025 16:19:48 (6 days ago)
    Major Incident
    Resolved
    Chat widget
    Agent apps
    API
    Support chat on www.livechat.com

    We are currently investigating this issue.

    Integrations
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    Sun 1
    now
    Support chat on www.livechat.com
    Mon 26
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    Sun 1
    now
    LiveChat - degraded performance
    Started 27 May 2025 10:12:07 (6 days ago), resolved 27 May 2025 16:19:48 (6 days ago)
    Major Incident
    Resolved
    Chat widget
    Agent apps
    API
    Support chat on www.livechat.com

    We are currently investigating this issue.

    Subprocessors' service
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    LiveChat Cloud service providers

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    Google Cloud Platform Cloud Spanner
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    Sun 1
    now
    Google Cloud Platform Google Cloud DNS
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    Sun 1
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    Google Cloud Platform Google Cloud Networking
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    Sun 1
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    Google Cloud Platform Google Cloud Pub/Sub
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    Google Cloud Platform Google Cloud SQL
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    Google Cloud Platform Google Cloud Storage
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    Google Cloud Platform Google Kubernetes Engine
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    Sun 1
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    Akamai Web Application Firewall
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    Sun 1
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    LiveChat Subprocessor - Akamai

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    Akamai Global Traffic Management
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    Akamai Edge Delivery
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    now