LiveChat status is Operational

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Agent apps
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Support chat on www.livechat.com
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Active Incidents

No active incidents

Recently Resolved Incidents

Issues with accessing Agent Application
Started 31 Jul 2025 12:42:21 (6 days ago), resolved 31 Jul 2025 13:13:45 (6 days ago)
Minor Incident
Resolved
Agent apps
Support chat on www.livechat.com

We are currently investigating this issue.

LiveChat Outage Survival Guide

A step-by-step guide to help you survive a LiveChat outage
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    LiveChat Components

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    LiveChat

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    Chat widget
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    Agent apps
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    Issues with accessing Agent Application
    Started 31 Jul 2025 12:42:21 (6 days ago), resolved 31 Jul 2025 13:13:45 (6 days ago)
    Minor Incident
    Resolved
    Agent apps
    Support chat on www.livechat.com

    We are currently investigating this issue.

    API
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    Integrations
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    Support chat on www.livechat.com
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    Issues with accessing Agent Application
    Started 31 Jul 2025 12:42:21 (6 days ago), resolved 31 Jul 2025 13:13:45 (6 days ago)
    Minor Incident
    Resolved
    Agent apps
    Support chat on www.livechat.com

    We are currently investigating this issue.

    Subprocessors' service
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    LiveChat Cloud service providers

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    Google Cloud Platform Cloud Spanner
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    Google Cloud Platform Google Cloud DNS
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    Google Cloud Platform Google Cloud Networking
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    Google Cloud Platform Google Cloud Pub/Sub
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    Google Cloud Platform Google Cloud SQL
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    Google Cloud Platform Google Cloud Storage
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    Google Cloud Platform Google Kubernetes Engine
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    Akamai Web Application Firewall
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    LiveChat Subprocessor - Akamai

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    Akamai Global Traffic Management
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    Akamai Edge Delivery
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