Dixa Status
Real-time updates of Dixa issues and outages
Dixa status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Degraded performance - Contact Search in Outbound Calling
Started 6 Jan 2026 15:24:58 (5 days ago), resolved 6 Jan 2026 15:40:16 (5 days ago)
Minor Incident
Resolved
Outbound
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
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A step-by-step guide to help you survive a Dixa outage
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Dixa Components
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Dixa Agent Interface
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Agent Interface
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Analytics
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Search
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Conversation Offers (WSS connection)
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Knowledge management
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Dashboard
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Dixa Email
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Inbound
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Outbound
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Dixa Telephony & SMS
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Degraded performance - Contact Search in Outbound Calling
Started 6 Jan 2026 15:24:58 (5 days ago), resolved 6 Jan 2026 15:40:16 (5 days ago)
Minor Incident
Resolved
Outbound
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
WebRTC
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SMS
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Dixa Other Channels
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Facebook Messenger & Instagram
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Chat & Dixa Messenger
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Trustpilot
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Dixa Integrations
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Custom Cards
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Dixa API, Exports API and Integrations API
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Outbound Webhooks
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Inbound Webhooks
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Dixa Knowledge
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Data Sync Integrations
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Dixa Knowledge
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Knowledge Bases
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Dixa AI Features
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AI Copilot
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Mim AI agent
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Voice transcripts
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Intent detection
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Smart Replies
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