Dixa status is Operational

Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Agent Interface
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Analytics
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Search
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Dashboard
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
Mon 2
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Dixa outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Degraded performance
Started 31 May 2025 13:28:58 (3 days ago), resolved 31 May 2025 17:13:10 (2 days ago)
Minor Incident
Resolved
Search

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Degraded performance
Started 24 May 2025 09:16:52 (10 days ago), resolved 30 May 2025 21:38:44 (3 days ago)
Minor Incident
Resolved
Search

We are experiencing some instability with Search ingestion, causing data searchable on the Conversation & Contact tabs of the Search page to not be up to date. We are investigating the matter.

This does not affect any search functionality outside of the Search page. You can use the search tab in the Dashboard overview to search for conversations.

We apologise for any inconvenience caused.

Feature Flag Service Degraded – Default Access Behaviour in Effect
Started 27 May 2025 14:09:08 (7 days ago), resolved 27 May 2025 18:09:17 (6 days ago)
Minor Incident
Resolved
Agent Interface
Analytics
Dashboard

One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.

Dixa Outage Survival Guide

A step-by-step guide to help you survive a Dixa outage
NaN%

    Dixa Components

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Dixa Email

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Inbound
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Outbound
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Dixa Telephony & SMS

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Inbound
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Outbound
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    WebRTC
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    SMS
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Dixa Other Channels

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Facebook Messenger & Instagram
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    WhatsApp
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Chat & Dixa Messenger
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Dixa Agent Interface

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Agent Interface
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Feature Flag Service Degraded – Default Access Behaviour in Effect
    Started 27 May 2025 14:09:08 (7 days ago), resolved 27 May 2025 18:09:17 (6 days ago)
    Minor Incident
    Resolved
    Agent Interface
    Analytics
    Dashboard

    One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.

    Analytics
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Feature Flag Service Degraded – Default Access Behaviour in Effect
    Started 27 May 2025 14:09:08 (7 days ago), resolved 27 May 2025 18:09:17 (6 days ago)
    Minor Incident
    Resolved
    Agent Interface
    Analytics
    Dashboard

    One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.

    Search
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Degraded performance
    Started 24 May 2025 09:16:52 (10 days ago), resolved 30 May 2025 21:38:44 (3 days ago)
    Minor Incident
    Resolved
    Search

    We are experiencing some instability with Search ingestion, causing data searchable on the Conversation & Contact tabs of the Search page to not be up to date. We are investigating the matter.

    This does not affect any search functionality outside of the Search page. You can use the search tab in the Dashboard overview to search for conversations.

    We apologise for any inconvenience caused.

    Degraded performance
    Started 31 May 2025 13:28:58 (3 days ago), resolved 31 May 2025 17:13:10 (2 days ago)
    Minor Incident
    Resolved
    Search

    We have received reports of instability in the platform. We are investigating the issue. Updates will follow

    Conversation Offers (WSS connection)
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Knowledge
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Dashboard
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Feature Flag Service Degraded – Default Access Behaviour in Effect
    Started 27 May 2025 14:09:08 (7 days ago), resolved 27 May 2025 18:09:17 (6 days ago)
    Minor Incident
    Resolved
    Agent Interface
    Analytics
    Dashboard

    One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.

    Dixa Integrations

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Custom Cards
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Dixa API, Exports API and Integrations API
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now
    Webhooks
    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now

    Dixa Knowledge

    Tue 27
    Wed 28
    Thu 29
    Fri 30
    Sat 31
    Sun 1
    Mon 2
    now