Dixa status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Update delays on Conversation view and Real-Time Dashboard
Started 23 Apr 2026 11:42:51 (3 days ago), resolved 23 Apr 2026 11:51:38 (3 days ago)
Incident without Impact
Resolved
Search
Dashboard

We're currently aware of an increased delay with data showing in the Conversation view and Real Time dashboard. Conversation offers are fully operational, but you might see conversations on the dashboard that have been offered already and/or outdated information on the Conversations view.

We'll notify here when data ingestion has caught up.

Dixa Outage Survival Guide

A step-by-step guide to help you survive a Dixa outage
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    Dixa Components

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    Dixa Agent Interface

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    Agent Interface
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    Update delays on Conversation view and Real-Time Dashboard
    Started 23 Apr 2026 11:42:51 (3 days ago), resolved 23 Apr 2026 11:51:38 (3 days ago)
    Incident without Impact
    Resolved
    Search
    Dashboard

    We're currently aware of an increased delay with data showing in the Conversation view and Real Time dashboard. Conversation offers are fully operational, but you might see conversations on the dashboard that have been offered already and/or outdated information on the Conversations view.

    We'll notify here when data ingestion has caught up.

    Conversation Offers (WSS connection)
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    Knowledge management
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    Dashboard
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    Update delays on Conversation view and Real-Time Dashboard
    Started 23 Apr 2026 11:42:51 (3 days ago), resolved 23 Apr 2026 11:51:38 (3 days ago)
    Incident without Impact
    Resolved
    Search
    Dashboard

    We're currently aware of an increased delay with data showing in the Conversation view and Real Time dashboard. Conversation offers are fully operational, but you might see conversations on the dashboard that have been offered already and/or outdated information on the Conversations view.

    We'll notify here when data ingestion has caught up.

    Dixa Email

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    Inbound
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    Outbound
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    Dixa Telephony & SMS

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    Inbound
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    Outbound
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    WebRTC
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    SMS
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    Dixa Other Channels

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    Facebook Messenger & Instagram
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    WhatsApp
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    Chat & Dixa Messenger
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    Trustpilot
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    Dixa Conversation Routing

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    Automations
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    Flows
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    Dixa Integrations

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    Dixa Knowledge

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    Custom Cards
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    Dixa API and Exports API
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    Outbound Webhooks
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    Inbound Webhooks
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    Data Sync Integrations
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    Dixa Knowledge

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    Knowledge Bases
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    Dixa AI Features

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    AI Co-pilot
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    Mim AI agent
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    AI Voice transcripts
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    Intent detection
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    Smart Replies
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