Dixa status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded performance
Started 2 Mar 2026 18:08:07 (15 hours ago), resolved 2 Mar 2026 20:21:46 (13 hours ago)
Minor Incident
Resolved
Agent Interface

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Dixa Outage Survival Guide

A step-by-step guide to help you survive a Dixa outage
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    Dixa Components

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    Dixa Agent Interface

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    Agent Interface
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    Degraded performance
    Started 2 Mar 2026 18:08:07 (15 hours ago), resolved 2 Mar 2026 20:21:46 (13 hours ago)
    Minor Incident
    Resolved
    Agent Interface

    We have received reports of instability in the platform. We are investigating the issue. Updates will follow

    Analytics
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    Search
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    Conversation Offers (WSS connection)
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    Knowledge management
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    Dashboard
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    Dixa Email

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    Inbound
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    Outbound
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    Dixa Telephony & SMS

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    Inbound
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    Outbound
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    WebRTC
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    SMS
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    Dixa Other Channels

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    Facebook Messenger & Instagram
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    WhatsApp
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    Chat & Dixa Messenger
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    Trustpilot
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    Dixa Conversation Routing

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    Automations
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    Flows
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    Dixa Integrations

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    Dixa Knowledge

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    Custom Cards
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    Dixa API, Exports API and Integrations API
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    Outbound Webhooks
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    Inbound Webhooks
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    Data Sync Integrations
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    Dixa Knowledge

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    Knowledge Bases
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    Dixa AI Features

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    AI Copilot
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    Mim AI agent
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    Voice transcripts
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    Intent detection
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    Smart Replies
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