Dixa Status: check for Dixa outages and issues

Dixa status is Operational

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Agent Interface

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Knowledge Bases

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See all 39 Dixa components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded performance

Started 11 Mar 2026 08:18:20 (1 day ago), resolved 11 Mar 2026 11:31:08 (1 day ago)

Major Incident

Resolved

Agent Interface

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Resolved: All known issues linked to this incident have been fixed and full recovery of the platform has been confirmed. We thank you for your patience and cooperation.

A postmortem will be published within 5 business days.

11 Mar 2026 11:31:08 (1 day ago)

Monitoring: A fix has been deployed and we are observing improvements across system metrics. Our team will continue to actively monitor the situation until full recovery is confirmed.

Next update: 12:30 CET

11 Mar 2026 10:54:02 (1 day ago)

Identified: We continue to actively work on resolving this incident with the highest priority. Our team remains fully engaged and further updates will follow as our investigation progresses.

Next update: 12:00 hs

11 Mar 2026 10:35:46 (1 day ago)

Identified: We have identified some additional disruptions in the service. Our team is actively working on a fix.

Next update: 11:30hs

11 Mar 2026 09:59:15 (1 day ago)

Monitoring: We continue to observe improvements. We can confirm there was no data loss. Please note that as a side effect, some conversations may have been routed to the default queue. We apologize for any inconvenience caused.

Next update: 11:00 CET

11 Mar 2026 09:31:38 (1 day ago)

Monitoring: We are continuing to monitor system metrics and are observing a recovering trend.

Next update: 10:30 CET

11 Mar 2026 09:14:20 (1 day ago)

Monitoring: Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.

Next update at 10:10 CET

11 Mar 2026 08:54:43 (1 day ago)

Investigating: We have received reports of instability in the platform. We are investigating the issue. Updates will follow

11 Mar 2026 08:51:56 (1 day ago)

Investigating: We are receiving reports of slowness in the agent interface. We are investigating the issue.

Next update at 09:50 CET

11 Mar 2026 08:34:30 (1 day ago)

Investigating: We have received reports of instability in the platform. We are investigating the issue. Updates will follow

11 Mar 2026 08:18:20 (1 day ago)

See all updates

Degraded performance

Started 11 Mar 2026 08:17:06 (1 day ago), resolved 11 Mar 2026 08:17:06 (1 day ago)

Minor Incident

Resolved

Agent Interface

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Degraded performance

Started 10 Mar 2026 12:38:16 (2 days ago), resolved 10 Mar 2026 17:03:48 (2 days ago)

Major Incident

Resolved

Knowledge Bases

We are currently investigating an issue affecting the Help Center (Dixa Knowledge).

We will provide a further update by 14:00 CET.

See all updates

Dixa Outage Survival Guide

A step-by-step guide to help you survive a Dixa outage

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Dixa Components

Dixa

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Dixa Agent Interface

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Agent Interface

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Degraded performance

Started 11 Mar 2026 08:17:06 (1 day ago), resolved 11 Mar 2026 08:17:06 (1 day ago)

Minor Incident

Resolved

Agent Interface

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Degraded performance

Started 11 Mar 2026 08:18:20 (1 day ago), resolved 11 Mar 2026 11:31:08 (1 day ago)

Major Incident

Resolved

Agent Interface

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Resolved: All known issues linked to this incident have been fixed and full recovery of the platform has been confirmed. We thank you for your patience and cooperation.

A postmortem will be published within 5 business days.

11 Mar 2026 11:31:08 (1 day ago)

Monitoring: A fix has been deployed and we are observing improvements across system metrics. Our team will continue to actively monitor the situation until full recovery is confirmed.

Next update: 12:30 CET

11 Mar 2026 10:54:02 (1 day ago)

Identified: We continue to actively work on resolving this incident with the highest priority. Our team remains fully engaged and further updates will follow as our investigation progresses.

Next update: 12:00 hs

11 Mar 2026 10:35:46 (1 day ago)

Identified: We have identified some additional disruptions in the service. Our team is actively working on a fix.

Next update: 11:30hs

11 Mar 2026 09:59:15 (1 day ago)

Next update: 11:00 CET

11 Mar 2026 09:31:38 (1 day ago)

Monitoring: We are continuing to monitor system metrics and are observing a recovering trend.

Next update: 10:30 CET

11 Mar 2026 09:14:20 (1 day ago)

Monitoring: Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.

Next update at 10:10 CET

11 Mar 2026 08:54:43 (1 day ago)

Investigating: We have received reports of instability in the platform. We are investigating the issue. Updates will follow

11 Mar 2026 08:51:56 (1 day ago)

Investigating: We are receiving reports of slowness in the agent interface. We are investigating the issue.

Next update at 09:50 CET

11 Mar 2026 08:34:30 (1 day ago)

Investigating: We have received reports of instability in the platform. We are investigating the issue. Updates will follow

11 Mar 2026 08:18:20 (1 day ago)

See all updates

Analytics

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Search

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Conversation Offers (WSS connection)

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Knowledge management

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Dashboard

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Dixa Email

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Inbound

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Outbound

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Dixa Telephony & SMS

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Inbound

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Outbound

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WebRTC

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SMS

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Dixa Other Channels

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Facebook Messenger & Instagram

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Chat & Dixa Messenger

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Trustpilot

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Dixa Conversation Routing

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Automations

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Flows

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Dixa Integrations

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Dixa Knowledge

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Custom Cards

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Dixa API, Exports API and Integrations API

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Outbound Webhooks

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Inbound Webhooks

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Data Sync Integrations

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Dixa Knowledge

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Knowledge Bases

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Degraded performance

Started 10 Mar 2026 12:38:16 (2 days ago), resolved 10 Mar 2026 17:03:48 (2 days ago)

Major Incident

Resolved

Knowledge Bases

We are currently investigating an issue affecting the Help Center (Dixa Knowledge).

We will provide a further update by 14:00 CET.

See all updates

Dixa AI Features

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AI Copilot

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Mim AI agent

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Voice transcripts

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Intent detection

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Smart Replies

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Dixa Status

Real-time updates of Dixa issues and outages

Dixa status is Operational

Agent Interface

Knowledge Bases

Active Incidents

Recently Resolved Incidents

Dixa Outage Survival Guide

Dixa Components

Dixa Agent Interface

Agent Interface

Analytics

Search

Conversation Offers (WSS connection)

Knowledge management

Dashboard

Dixa Email

Inbound

Outbound

Dixa Telephony & SMS

Inbound

Outbound

WebRTC

SMS

Dixa Other Channels

Facebook Messenger & Instagram

WhatsApp

Chat & Dixa Messenger

Trustpilot

Dixa Conversation Routing

Automations

Flows

Dixa Integrations

Dixa Knowledge

Custom Cards

Dixa API, Exports API and Integrations API

Outbound Webhooks

Inbound Webhooks

Data Sync Integrations

Dixa Knowledge

Knowledge Bases

Dixa AI Features

AI Copilot

Mim AI agent

Voice transcripts

Intent detection

Smart Replies

Dixa Alternatives

Commonly Used Together