
Dixa Status
Real-time updates of Dixa issues and outages
Dixa status is Operational
Agent Interface
Analytics
Search
Dashboard
Active Incidents
No active incidents
Recently Resolved Incidents
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
We are experiencing some instability with Search ingestion, causing data searchable on the Conversation & Contact tabs of the Search page to not be up to date. We are investigating the matter.
This does not affect any search functionality outside of the Search page. You can use the search tab in the Dashboard overview to search for conversations.
We apologise for any inconvenience caused.
One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.
Dixa Outage Survival Guide
Dixa Components
Dixa Email
Inbound
Outbound
Dixa Telephony & SMS
Inbound
Outbound
WebRTC
SMS
Dixa Other Channels
Facebook Messenger & Instagram
Chat & Dixa Messenger
Dixa Agent Interface
Agent Interface
One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.
Analytics
One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.
Search
We are experiencing some instability with Search ingestion, causing data searchable on the Conversation & Contact tabs of the Search page to not be up to date. We are investigating the matter.
This does not affect any search functionality outside of the Search page. You can use the search tab in the Dashboard overview to search for conversations.
We apologise for any inconvenience caused.
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Conversation Offers (WSS connection)
Knowledge
Dashboard
One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.