Dixa Status
Real-time updates of Dixa issues and outages
Dixa status is Minor Service Outage
Dixa Other Channels
Facebook Messenger & Instagram
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Active Incidents
We’re investigating intermittent issues affecting incoming and outgoing Instagram messages in Dixa. Only some Instagram connections are affected, and Facebook Messenger is working as expected.
We recommend checking whether your Instagram messages are coming through as usual. If they aren’t, please manage those conversations directly in your Meta account for now.
Reconnecting your Instagram page to Dixa won’t resolve the issue at this time.
We’ll share an update as soon as we have more information.
Recently Resolved Incidents
No recent incidents
Dixa Outage Survival Guide
Dixa Components
Dixa Agent Interface
Agent Interface
Analytics
Search
Conversation Offers (WSS connection)
Knowledge management
Dashboard
Dixa Email
Inbound
Outbound
Dixa Telephony & SMS
Inbound
Outbound
WebRTC
SMS
Dixa Other Channels
Facebook Messenger & Instagram
We’re investigating intermittent issues affecting incoming and outgoing Instagram messages in Dixa. Only some Instagram connections are affected, and Facebook Messenger is working as expected.
We recommend checking whether your Instagram messages are coming through as usual. If they aren’t, please manage those conversations directly in your Meta account for now.
Reconnecting your Instagram page to Dixa won’t resolve the issue at this time.
We’ll share an update as soon as we have more information.