Dixa status is Operational

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Insights (advanced)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Advanced Insights unavailable
Started 29 Jun 2026 09:04:35 (1 day ago), resolved 29 Jun 2026 15:11:23 (21 hours ago)
Critical Incident
Resolved
Insights (advanced)

We are currently investigating an issue affecting access to Advanced Insights in Dixa. Some users may be unable to access this feature at this time.

Our team is actively looking into the root cause and will provide an update as soon as more information is available.

We apologize for the inconvenience.

Dixa Outage Survival Guide

A step-by-step guide to help you survive a Dixa outage
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    Dixa Components

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    Dixa Agent Interface

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    Agent Interface
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    Analytics
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    Search
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    Conversation Offers (WSS connection)
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    Knowledge management
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    Dashboard
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    Dixa Email

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    Inbound
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    Outbound
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    Dixa Telephony & SMS

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    Inbound
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    Outbound
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    WebRTC
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    SMS
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    Dixa Other Channels

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    Facebook Messenger & Instagram
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    WhatsApp
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    Chat & Dixa Messenger
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    Trustpilot
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    Dixa Conversation Routing

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    Automations
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    Flows
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    Dixa Integrations

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    Custom Cards
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    Dixa Knowledge

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    Dixa API and Exports API
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    Outbound Webhooks
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    Inbound Webhooks
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    Data Sync Integrations
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    Dixa Knowledge

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    Knowledge Bases
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    Dixa AI Features

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    AI Co-pilot
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    Mim AI agent
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    AI Voice transcripts
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    Intent detection
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    Smart Replies
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    Dixa Intelligence

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    Analytics
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    Insights (advanced)
    Tue 23
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    now
    Advanced Insights unavailable
    Started 29 Jun 2026 09:04:35 (1 day ago), resolved 29 Jun 2026 15:11:23 (21 hours ago)
    Critical Incident
    Resolved
    Insights (advanced)

    We are currently investigating an issue affecting access to Advanced Insights in Dixa. Some users may be unable to access this feature at this time.

    Our team is actively looking into the root cause and will provide an update as soon as more information is available.

    We apologize for the inconvenience.

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