Waitwhile status is Operational

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Waitwhile Web Application 2.0
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Waitwhile Web Application 3.0
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Waitwhile Public Pages
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Waitwhile REST API
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Waitwhile Link Shortener
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Active Incidents

No active incidents

Recently Resolved Incidents

Elevated errors across the platform
Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
Major Incident
Resolved
Waitwhile Web Application 2.0
Waitwhile Web Application 3.0
Waitwhile Public Pages
Waitwhile REST API
Waitwhile Link Shortener

We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

Elevated error rates navigating the website in Asia and APAC regions
Started 9 Jun 2025 07:28:44 (4 days ago), resolved 9 Jun 2025 08:42:42 (4 days ago)
Major Incident
Resolved
Waitwhile Web Application 2.0
Waitwhile Web Application 3.0
Waitwhile Public Pages

Staff and visitors in the Asia and APAC regions may occasionally see a "503 Maximum threads" error while navigating waitwhile.com, new.waitwhile.com, or app.waitwhile.com due to an outage affecting an external hosting provider.

For more information, please refer to the hosting provider's incident report: https://status.firebase.google.com/incidents/iBhqtjwAUHt9hYkDN6cf

Waitwhile Outage Survival Guide

A step-by-step guide to help you survive a Waitwhile outage
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    Waitwhile Components

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    Waitwhile Services

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    now
    Waitwhile Web Application 2.0
    Fri 6
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    Mon 9
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    now
    Elevated error rates navigating the website in Asia and APAC regions
    Started 9 Jun 2025 07:28:44 (4 days ago), resolved 9 Jun 2025 08:42:42 (4 days ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages

    Staff and visitors in the Asia and APAC regions may occasionally see a "503 Maximum threads" error while navigating waitwhile.com, new.waitwhile.com, or app.waitwhile.com due to an outage affecting an external hosting provider.

    For more information, please refer to the hosting provider's incident report: https://status.firebase.google.com/incidents/iBhqtjwAUHt9hYkDN6cf

    Elevated errors across the platform
    Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages
    Waitwhile REST API
    Waitwhile Link Shortener

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

    Waitwhile Web Application 3.0
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Elevated error rates navigating the website in Asia and APAC regions
    Started 9 Jun 2025 07:28:44 (4 days ago), resolved 9 Jun 2025 08:42:42 (4 days ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages

    Staff and visitors in the Asia and APAC regions may occasionally see a "503 Maximum threads" error while navigating waitwhile.com, new.waitwhile.com, or app.waitwhile.com due to an outage affecting an external hosting provider.

    For more information, please refer to the hosting provider's incident report: https://status.firebase.google.com/incidents/iBhqtjwAUHt9hYkDN6cf

    Elevated errors across the platform
    Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages
    Waitwhile REST API
    Waitwhile Link Shortener

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

    Waitwhile Public Pages
    Fri 6
    Sat 7
    Sun 8
    Mon 9
    Tue 10
    Wed 11
    Thu 12
    now
    Elevated error rates navigating the website in Asia and APAC regions
    Started 9 Jun 2025 07:28:44 (4 days ago), resolved 9 Jun 2025 08:42:42 (4 days ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages

    Staff and visitors in the Asia and APAC regions may occasionally see a "503 Maximum threads" error while navigating waitwhile.com, new.waitwhile.com, or app.waitwhile.com due to an outage affecting an external hosting provider.

    For more information, please refer to the hosting provider's incident report: https://status.firebase.google.com/incidents/iBhqtjwAUHt9hYkDN6cf

    Elevated errors across the platform
    Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages
    Waitwhile REST API
    Waitwhile Link Shortener

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

    Waitwhile REST API
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    Thu 12
    now
    Elevated errors across the platform
    Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages
    Waitwhile REST API
    Waitwhile Link Shortener

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

    Waitwhile Link Shortener
    Fri 6
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    now
    Elevated errors across the platform
    Started 12 Jun 2025 18:22:08 (7 hours ago), resolved 12 Jun 2025 22:14:51 (3 hours ago)
    Major Incident
    Resolved
    Waitwhile Web Application 2.0
    Waitwhile Web Application 3.0
    Waitwhile Public Pages
    Waitwhile REST API
    Waitwhile Link Shortener

    We are currently seeing elevated errors affecting all parts of the platform due to issues with our cloud provider. The team is investigating and will post updates as soon as we have more information.

    Waitwhile External Connectivity

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    SMS Outgoing (Twilio Global)
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    SMS Incoming and Delivery Status (Twilio Global)
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    SMS Toll-Free (Twilio North America)
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    Email Outgoing (SparkPost Global)
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    Email Incoming (SparkPost Global)
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