Orlo status is Partially Degraded Service

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Orlo Application

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Orlo Other Providers

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Twilio SMS
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Orlo Social Networks

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Active Incidents

Issue publishing X images
Started 29 May 2025 09:32:14 (2 months ago), still ongoing
Minor Incident
Investigating
Orlo Application

X (Twitter) is currently experiencing an image publishing issue that's also affecting Orlo posts when adding an image. Video and text-only posts are working fine. We're monitoring the situation and will send an update as soon as more information is available.

X API Instability issues
Started 27 May 2025 08:42:32 (2 months ago), still ongoing
Incident without Impact
Identified
Social Networks

We've observed intermittent periods of instability affecting X's API, which may lead to disruptions within Orlo. We sincerely apologise for any inconvenience this may cause and will continue to monitor the situation closely.

Recently Resolved Incidents

Scheduling Issues
Started 11 Jul 2025 14:36:08 (4 days ago), resolved 11 Jul 2025 15:50:58 (4 days ago)
Incident without Impact
Resolved
Orlo Application

We are aware of issues when scheduling posts, both when creating a new post, or when in the approvals page.

We have identified the issue and are working on the fix as a priority.

The current work around is when selecting a date and time, in the timezone drop down box, select a new timezone, then reselect the correct timezone you wish to apply. For example - Start on London > switch to Luxembourg > switch back to London. This should then allow you to schedule successfully.

We apologise for the inconvenience caused and hope to have a fix deployed for this shortly.

Orlo Outage Survival Guide

A step-by-step guide to help you survive a Orlo outage
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    Orlo Components

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    Orlo Application

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    Issue publishing X images
    Started 29 May 2025 09:32:14 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Orlo Application

    X (Twitter) is currently experiencing an image publishing issue that's also affecting Orlo posts when adding an image. Video and text-only posts are working fine. We're monitoring the situation and will send an update as soon as more information is available.

    Scheduling Issues
    Started 11 Jul 2025 14:36:08 (4 days ago), resolved 11 Jul 2025 15:50:58 (4 days ago)
    Incident without Impact
    Resolved
    Orlo Application

    We are aware of issues when scheduling posts, both when creating a new post, or when in the approvals page.

    We have identified the issue and are working on the fix as a priority.

    The current work around is when selecting a date and time, in the timezone drop down box, select a new timezone, then reselect the correct timezone you wish to apply. For example - Start on London > switch to Luxembourg > switch back to London. This should then allow you to schedule successfully.

    We apologise for the inconvenience caused and hope to have a fix deployed for this shortly.

    Orlo Other Providers

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    Google Cloud Platform Google Kubernetes Engine
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    AWS s3-eu-west-2
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    Twilio PROGRAMMABLE CHAT
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    Twilio REST API
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    Twilio SMS
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    Google Cloud Platform Google Cloud Pub/Sub
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    Google Cloud Platform Google Compute Engine
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    AWS cloudfront
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    Orlo Live Chat

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    Orlo Link Shortening Service

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    Orlo Social Networks

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    X API Instability issues
    Started 27 May 2025 08:42:32 (2 months ago), still ongoing
    Incident without Impact
    Identified
    Social Networks

    We've observed intermittent periods of instability affecting X's API, which may lead to disruptions within Orlo. We sincerely apologise for any inconvenience this may cause and will continue to monitor the situation closely.

    Orlo Mobile Application

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