Orlo Status

Resolved: This incident has been resolved.

Monitoring: A fix for the previous errors when scheduling a post and working in the inbox has been deployed. We will continue to monitor this throughout the evening to ensure this does not recur.

If encountering issues, please refresh your browser to force the update.

Apologies for any inconvenience caused.

Investigating: We are continuing to investigate this issue.

Investigating: We are aware of an issue when trying to perform actions in the inbox or publishing a post, which prompts the error message "Profile Aggregate Factory could not connect to database." or "No DB connection open."

This is being investigated as a matter of urgency and we hope to have this resolved very soon.

Apologies for any convenience caused.

Resolved: This incident has been resolved.

Monitoring: We have deployed a fix for the issues with logging in, some buttons being non-responsive and the composer loading incorrectly. We are actively monitoring this to ensure it has the correct outcome.

Any users experiencing these issues, please refresh your browser to force your Orlo browser to update.

Investigating: We’re aware that some users are experiencing issues loading the Composer tab. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter this issue, please refresh the page, and the Composer should load correctly.

Apologies for any inconvenience this may be causing

Investigating: We are continuing to investigate this issue.

Investigating: We’re aware that some users are experiencing issues loading the Composer tab, aswell as issues with the date and time selection box in both the inbox and outbox. Our team is actively investigating and working on a fix, which will be deployed shortly. In the meantime, if you encounter the composer issue, please refresh the page, and this should load correctly. Unfortunately there is no workaround for the date and time selection box at the moment.

Apologies for any inconvenience this may be causing