Close status is Operational

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Close Application UI

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Close API

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Active Incidents

App UI unavailable
Started 6 Jan 2025 17:49:00 (7 days ago), resolved 6 Jan 2025 19:47:12 (7 days ago)
Critical Incident
Postmortem
Application UI

We are currently investigating the issue.

Issue loading Leads, Opportunities, Inbox, and Reporting
Started 26 Jul 2024 21:52:35 (6 months ago), still ongoing
Minor Incident
Monitoring
Application UI
API

We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

Recently Resolved Incidents

No recent incidents

Close Outage Survival Guide

A step-by-step guide to help you survive a Close outage
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    Close Components

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    Close Application UI

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    App UI unavailable
    Started 6 Jan 2025 17:49:00 (7 days ago), resolved 6 Jan 2025 19:47:12 (7 days ago)
    Critical Incident
    Postmortem
    Application UI

    We are currently investigating the issue.

    Close API

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    Close Public Website

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    Close Search

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    Indexing
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    Querying
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    Close Email

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    Syncing
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    Sending
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    Close Phone

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    Phone Service
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    Incoming Calls
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    Outgoing Calls
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    Dialer
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    Call recording (primary)
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    SMS (primary)
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    Telephony provider connectivity (primary)
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    Downstream telephony carriers (primary)
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    Outgoing Calls - Infrastructure (Twilio conference calling API)
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    Outgoing Calls - Infrastructure (Twilio REST API)
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    Outgoing Calls - Infrastructure (Twilio TwiML)
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    Call Recording (secondary)
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    Downstream telephony carriers (secondary)
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    SIP & SIP Registrar (secondary)
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    Close Support Center

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    Close Calendar - Syncing

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    Close Alternatives

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    Salesloft Web Application

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    MacOS 15 Update Impacting Dialer
    Started 24 Sep 2024 15:35:25 (4 months ago), still ongoing
    Critical Incident
    Monitoring
    Salesloft Web Application

    The Salesloft team has been informed that the most recent version of MacOS Sequoia (MacOS 15) is causing widespread issues with VPNs, antivirus software, and various web browsers which is also impacting users of the Dialer. Some users on MacOS 15 might experience dropped calls and other connectivity issues.

    The Salesloft team is monitoring this closely with Apple and our technology partners for remediation. Our recommendation is not to update to the newest OS until an "all clear" is received and these widespread known issues with MacOS 15 are resolved.

    We will continue to post updates as we receive them.

    Salesloft Drift Chat

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    Issue with the Drift Widget Rendering
    Started 10 Jan 2025 18:32:00 (3 days ago), still ongoing
    Major Incident
    Monitoring
    Drift Chat

    We are currently investigating an issue that’s preventing the Drift Widget from rendering on some websites. The incident began around 11am ET. Our engineers are working to identify and resolve the source of the issue as a top priority. Please continue to monitor this status page for updates.

    See all
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