Close status is Operational

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Close Application UI

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Close API

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Active Incidents

Application UI Intermittently Inaccessible
Started 19 Jun 2025 04:23:27 (3 days ago), resolved 19 Jun 2025 05:10:38 (3 days ago)
Critical Incident
Postmortem
Application UI

Users are currently unable to load the application UI due to an issue with the serving infrastructure.

Issue loading Leads, Opportunities, Inbox, and Reporting
Started 26 Jul 2024 21:52:35 (11 months ago), still ongoing
Minor Incident
Monitoring
Application UI
API

We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

Recently Resolved Incidents

No recent incidents

Close Outage Survival Guide

A step-by-step guide to help you survive a Close outage
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    Close Components

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    Close Application UI

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    now
    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (11 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    Application UI Intermittently Inaccessible
    Started 19 Jun 2025 04:23:27 (3 days ago), resolved 19 Jun 2025 05:10:38 (3 days ago)
    Critical Incident
    Postmortem
    Application UI

    Users are currently unable to load the application UI due to an issue with the serving infrastructure.

    Close API

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (11 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    Close Public Website

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    Close Search

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    Indexing
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    Querying
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    Close Email

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    Syncing
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    Sending
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    Close Phone

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    Phone Service
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    Incoming Calls
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    Outgoing Calls
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    Dialer
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    Call Recording
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    SMS
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    Telephony Provider Connectivity
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    Downstream Telephony Carriers
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    Outgoing Calls - Infrastructure (Twilio Conference Calling API)
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    Outgoing Calls - Infrastructure (Twilio REST API)
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    Outgoing Calls - Infrastructure (Twilio TwiML)
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    Close Support Center

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    Call Recording (secondary)
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    Close Calendar - Syncing

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    Downstream telephony carriers (secondary)
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    SIP & SIP Registrar (secondary)
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