Adjust status is Partially Degraded Service

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now

Adjust Engagement Redirect Endpoint

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Adjust Dashboard

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Adjust Server to Server Endpoint

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Active Incidents

Experiencing slow response time in the Dashboard access
Started 7 May 2025 01:57:42 (6 days ago), still ongoing
Minor Incident
Investigating
Dashboard

The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

Data center service outage
Started 6 May 2025 23:35:51 (6 days ago), still ongoing
Major Incident
Monitoring
Engagement Redirect Endpoint
Dashboard
Server to Server Endpoint

Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

We are experiencing slow response times during dashboard loading
Started 3 Apr 2025 06:07:14 (1 month ago), still ongoing
Minor Incident
Monitoring
Dashboard

A fix has been implemented and we are monitoring the results.

We are experiencing slow response times during dashboard loading
Started 3 Apr 2025 05:55:59 (1 month ago), still ongoing
Minor Incident
Identified
Dashboard

We are experiencing slow response times during dashboard loading. We sincerely apologize for the disruption and inconvenience caused. We have various teams who are actively investigating root causes and once identified will be dispatched to collectively work on an immediate solution.

Recently Resolved Incidents

No recent incidents

Adjust Outage Survival Guide

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    Adjust Components

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now

    Adjust Engagement Redirect Endpoint

    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Data center service outage
    Started 6 May 2025 23:35:51 (6 days ago), still ongoing
    Major Incident
    Monitoring
    Engagement Redirect Endpoint
    Dashboard
    Server to Server Endpoint

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

    Adjust SDK Endpoint

    Mon 5
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    now

    Adjust Dashboard

    Mon 5
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    now
    We are experiencing slow response times during dashboard loading
    Started 3 Apr 2025 05:55:59 (1 month ago), still ongoing
    Minor Incident
    Identified
    Dashboard

    We are experiencing slow response times during dashboard loading. We sincerely apologize for the disruption and inconvenience caused. We have various teams who are actively investigating root causes and once identified will be dispatched to collectively work on an immediate solution.

    We are experiencing slow response times during dashboard loading
    Started 3 Apr 2025 06:07:14 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Dashboard

    A fix has been implemented and we are monitoring the results.

    Experiencing slow response time in the Dashboard access
    Started 7 May 2025 01:57:42 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Dashboard

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

    Data center service outage
    Started 6 May 2025 23:35:51 (6 days ago), still ongoing
    Major Incident
    Monitoring
    Engagement Redirect Endpoint
    Dashboard
    Server to Server Endpoint

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

    Adjust KPI Service

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    Adjust Report Service

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    Adjust Server to Server Endpoint

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    now
    Data center service outage
    Started 6 May 2025 23:35:51 (6 days ago), still ongoing
    Major Incident
    Monitoring
    Engagement Redirect Endpoint
    Dashboard
    Server to Server Endpoint

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

    Adjust Raw Data Export Service

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    now

    Adjust Uploading Service

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    Adjust Audience Builder

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    Adjust Attribution Services

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    Adjust TrueLink API

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