VanillaSoft status is Operational

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Last updated 1 minute ago from official status page. Learn more
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VanillaSoft Outage Survival Guide

A step-by-step guide to help you survive a VanillaSoft outage
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    VanillaSoft Components

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    VanillaSoft Web Application

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    VanillaSoft Legacy Application

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    VanillaSoft VoIP/SMS

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    VanillaSoft.com WebSite

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    VanillaSoft Alternatives

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    LeadSquared Third Party Integrations

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    Akamai Edge Delivery
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    See all
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    Salesloft Web Application

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    MacOS 15 Update Impacting Dialer
    Started 24 Sep 2024 15:35:25 (4 months ago), still ongoing
    Critical Incident
    Monitoring
    Salesloft Web Application

    The Salesloft team has been informed that the most recent version of MacOS Sequoia (MacOS 15) is causing widespread issues with VPNs, antivirus software, and various web browsers which is also impacting users of the Dialer. Some users on MacOS 15 might experience dropped calls and other connectivity issues.

    The Salesloft team is monitoring this closely with Apple and our technology partners for remediation. Our recommendation is not to update to the newest OS until an "all clear" is received and these widespread known issues with MacOS 15 are resolved.

    We will continue to post updates as we receive them.

    Salesloft Drift Chat

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    Issue with the Drift Widget Rendering
    Started 10 Jan 2025 18:32:00 (7 days ago), still ongoing
    Major Incident
    Monitoring
    Drift Chat

    We are currently investigating an issue that’s preventing the Drift Widget from rendering on some websites. The incident began around 11am ET. Our engineers are working to identify and resolve the source of the issue as a top priority. Please continue to monitor this status page for updates.

    See all
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    Close Application UI

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    Close API

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (6 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    See all
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