GetFeedback status is Operational

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GetFeedback Survey Builder & Administration

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GetFeedback Live Surveys

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GetFeedback Salesforce API Integration

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GetFeedback Email Deliverability

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GetFeedback Payment Gateway

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GetFeedback API

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GetFeedback Digital (formerly Usabilla) for Websites

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

AWS issue impact
Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
Major Incident
Resolved
Survey Builder & Administration
Live Surveys
Salesforce API Integration
Email Deliverability
Payment Gateway
More...

Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

GetFeedback Outage Survival Guide

A step-by-step guide to help you survive a GetFeedback outage
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    GetFeedback Components

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    now

    GetFeedback Marketing Site

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    now

    GetFeedback Survey Builder & Administration

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Live Surveys

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Salesforce API Integration

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Email Deliverability

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Payment Gateway

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback API

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Digital (formerly Usabilla) for Websites

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Digital (formerly Usabilla) for Apps

    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Digital (formerly Usabilla) For Email

    Mon 20
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).

    GetFeedback Workspaces

    Mon 20
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    Sat 25
    Sun 26
    now
    AWS issue impact
    Started 20 Oct 2025 14:55:03 (6 days ago), resolved 20 Oct 2025 19:34:37 (6 days ago)
    Major Incident
    Resolved
    Survey Builder & Administration
    Live Surveys
    Salesforce API Integration
    Email Deliverability
    Payment Gateway
    More...

    Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of GetFeedback Direct and Digital users that cannot access the site (i.e. encountering 500 error).