Infobip Status
Real-time updates of Infobip issues and outages
Infobip status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
Global (Europe) - WhatsApp Service Degradation
Started 6 Dec 2025 09:31:51 (1 day ago), resolved 6 Dec 2025 09:31:51 (1 day ago)
Minor Incident
Resolved
Global (Europe)
We had experienced issues affecting our WhatsApp service hosted at the Global (Europe) location. During the incident timeframe, WhatsApp outbound and inbound traffic may have experienced delayed processing, in some cases leading to expiry if messages had short validity period settings. The issues have since been resolved and WhatsApp traffic is no longer experiencing any delays.
Start (UTC): 06 December 02:52 End (UTC): 06 December 08:22 Impact: WhatsApp processing delays
Global (Europe) Viber Inbound Messages degradation
Started 1 Dec 2025 15:10:23 (6 days ago), resolved 1 Dec 2025 16:22:51 (6 days ago)
Minor Incident
Resolved
Global (Europe)
We are currently verifying a degradation issue affecting Viber messages (MO attachments and media links). Investigations are ongoing as counter measure.
Global (Europe) - Viber inbound media messages degradation
Started 1 Dec 2025 14:03:46 (6 days ago), resolved 1 Dec 2025 14:20:00 (6 days ago)
Minor Incident
Resolved
Global (Europe)
We are currently observing a degradation affecting Viber messages with media (MOs with attachments and media links). We are actively investigating the issue.
Infobip Outage Survival Guide
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Global (Europe) - WhatsApp Service Degradation
Started 6 Dec 2025 09:31:51 (1 day ago), resolved 6 Dec 2025 09:31:51 (1 day ago)
Minor Incident
Resolved
Global (Europe)
We had experienced issues affecting our WhatsApp service hosted at the Global (Europe) location. During the incident timeframe, WhatsApp outbound and inbound traffic may have experienced delayed processing, in some cases leading to expiry if messages had short validity period settings. The issues have since been resolved and WhatsApp traffic is no longer experiencing any delays.
Start (UTC): 06 December 02:52 End (UTC): 06 December 08:22 Impact: WhatsApp processing delays
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Global (Europe) - Viber inbound media messages degradation
Started 1 Dec 2025 14:03:46 (6 days ago), resolved 1 Dec 2025 14:20:00 (6 days ago)
Minor Incident
Resolved
Global (Europe)
We are currently observing a degradation affecting Viber messages with media (MOs with attachments and media links). We are actively investigating the issue.
Global (Europe) Viber Inbound Messages degradation
Started 1 Dec 2025 15:10:23 (6 days ago), resolved 1 Dec 2025 16:22:51 (6 days ago)
Minor Incident
Resolved
Global (Europe)
We are currently verifying a degradation issue affecting Viber messages (MO attachments and media links). Investigations are ongoing as counter measure.
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