
Infobip Status
Real-time updates of Infobip issues and outages
Infobip status is Operational
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Recently Resolved Incidents
We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
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Global (Europe)
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
EU Region-locked
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Great Britain
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
India
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Indonesia
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Mexico
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Pakistan
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Qatar
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
Saudi Arabia
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.
Turkey
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
United Arab Emirates
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
United States
We experienced a service degradation affecting Online Payments through Portal on multiple locations. During the incident timeframe, you may have observed issues with processing payments via our Customer Portal.
Start (UTC): 01 October 2026 11:21 End (UTC): 01 October 2026 11:48 Impact: issues with performing Payments over Customer Portal
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Saudi Arabia
We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.