
Infobip Status
Real-time updates of Infobip issues and outages
Infobip status is Operational
Turkey
India
Turkey
Turkey
India
Indonesia
Turkey
Active Incidents
No active incidents
Recently Resolved Incidents
We are experiencing service degradation affecting email functionality in the Indonesia data center. Some users may notice latency or timeouts when loading email-related content. Our engineering team is investigating the issue, and we will keep you posted with further findings.
This is to inform you that we have experienced issues with our API service on the India data centre.
Start (UTC): 23 December 2025 08:30 End (UTC): 23 December 2025 09:48
Impact: We experienced increased latency when processing requests, and some requests timed out.
The issue has been successfully resolved, and all services are now fully operational.
We sincerely apologise for any inconvenience this may have caused.
Thank you for your understanding.
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
Infobip Outage Survival Guide
Infobip Components
Infobip Customer Portal Signup/Login
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Infobip People
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Moments
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Analyze
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Conversations
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Answers
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Channels and Numbers
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Other Portal Apps
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip SMS
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
This is to inform you that we have experienced issues with our API service on the India data centre.
Start (UTC): 23 December 2025 08:30 End (UTC): 23 December 2025 09:48
Impact: We experienced increased latency when processing requests, and some requests timed out.
The issue has been successfully resolved, and all services are now fully operational.
We sincerely apologise for any inconvenience this may have caused.
Thank you for your understanding.
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Vietnam
Infobip Number Lookup
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip Voice
Bangladesh
Brazil
Colombia
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Japan
Indonesia
Malaysia
Pakistan
Saudi Arabia
Singapore
South Africa
Sri Lanka
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
Ukraine
United Arab Emirates
United States
Infobip Email
Brazil
EU Region-locked
Global (Europe)
India
This is to inform you that we have experienced issues with our API service on the India data centre.
Start (UTC): 23 December 2025 08:30 End (UTC): 23 December 2025 09:48
Impact: We experienced increased latency when processing requests, and some requests timed out.
The issue has been successfully resolved, and all services are now fully operational.
We sincerely apologise for any inconvenience this may have caused.
Thank you for your understanding.
Indonesia
We are experiencing service degradation affecting email functionality in the Indonesia data center. Some users may notice latency or timeouts when loading email-related content. Our engineering team is investigating the issue, and we will keep you posted with further findings.
Pakistan
Qatar
Saudi Arabia
Singapore
United Arab Emirates
United States
Infobip RCS
EU Region-locked
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Infobip MMS
Global (Europe)
Pakistan
United States
Infobip WhatsApp Business
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Infobip ChatApps
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Infobip Live Chat
EU Region-locked
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Mobile Push Notifications
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.
United Arab Emirates
United States
Infobip USSD
Global (Europe)
Infobip Mobile Identity
Brazil
Global (Europe)
India
Infobip Integrations
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip SMPP
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip HTTP API
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Japan
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
This is to inform you that we experienced a service degradation affecting Email, Facebook Messenger, Mobile push and In-app messages, OMNI, RCS, SMS, Voice and Whatsapp messages in the Turkey data center. Also, our clients might have encountered issues while logging in to Customer Portal and using HTTP API endpoints. Incident has been resolved.
Start (UTC): 20 December 2025 12:33 End (UTC): 20 December 2025 12:41 Impact: During this period, due to intermittent networking issues, our clients might have encountered issues while using multiple services, Customer Portal and HTTP API endpoints.
We apologize for any inconvenience this may have caused.