
Infobip Status
Real-time updates of Infobip issues and outages
Infobip status is Operational
Global (Europe)
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Active Incidents
We are currently experiencing general connectivity issues over Global (Europe) data center. The scope of the issue is currently being investigated however, traffic from Pakistan might be experiencing difficulties with reaching and utilising services on Global (Europe) data center. You might experience timeout errors. More details will be followed in next updates.
Recently Resolved Incidents
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
We are currently experiencing a service degradation affecting Conversations in the Global (Europe) data centers. You may experience issues loading media in Conversations
Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.
We are currently experiencing service degradation for our Moments and Answers services, which may be causing the following issues:
For our Moments service, all accounts utilizing the Change in Person Profile feature are affected, preventing the initiation of new flows with that feature.
For Answers, chatbots cannot be activated or deactivated.
We are currently experiencing a service degradation affecting the search bar in our Customer Portal in the Global (Europe) and United States data centers. You may experience failure to fetch data when attempting to use the search bar.
Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.
Infobip Outage Survival Guide
Infobip Components
Infobip Customer Portal Login/Homepage
Global (Europe)
We are currently experiencing general connectivity issues over Global (Europe) data center. The scope of the issue is currently being investigated however, traffic from Pakistan might be experiencing difficulties with reaching and utilising services on Global (Europe) data center. You might experience timeout errors. More details will be followed in next updates.
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip People
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Moments
Global (Europe)
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
EU Region-locked
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Great Britain
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
India
We are currently experiencing service degradation for our Moments and Answers services, which may be causing the following issues:
For our Moments service, all accounts utilizing the Change in Person Profile feature are affected, preventing the initiation of new flows with that feature.
For Answers, chatbots cannot be activated or deactivated.
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Indonesia
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Pakistan
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Qatar
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Saudi Arabia
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Turkey
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
United Arab Emirates
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
United States
The issue has been successfully resolved, and the service is once again fully operational.
During the below-mentioned timeline, you may have noticed issues when loading certain flow elements when using our Moments products in multiple locations.
Start (UTC): 12 June 2025 12:44 End (UTC): 12 June 2025 13:48
Infobip Analyze
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Conversations
Global (Europe)
We are currently experiencing a service degradation affecting the search bar in our Customer Portal in the Global (Europe) and United States data centers. You may experience failure to fetch data when attempting to use the search bar.
Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.
We are currently experiencing a service degradation affecting Conversations in the Global (Europe) data centers. You may experience issues loading media in Conversations
Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
We are currently experiencing a service degradation affecting the search bar in our Customer Portal in the Global (Europe) and United States data centers. You may experience failure to fetch data when attempting to use the search bar.
Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.
Infobip Answers
Global (Europe)
EU Region-locked
Great Britain
India
We are currently experiencing service degradation for our Moments and Answers services, which may be causing the following issues:
For our Moments service, all accounts utilizing the Change in Person Profile feature are affected, preventing the initiation of new flows with that feature.
For Answers, chatbots cannot be activated or deactivated.
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Channels and Numbers
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Other Portal Apps
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip SMS
Brazil
EU Region-locked
Global (Europe)
We are currently experiencing general connectivity issues over Global (Europe) data center. The scope of the issue is currently being investigated however, traffic from Pakistan might be experiencing difficulties with reaching and utilising services on Global (Europe) data center. You might experience timeout errors. More details will be followed in next updates.
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip Number Lookup
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip Voice
Bangladesh
Brazil
Colombia
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Japan
Indonesia
Malaysia
Pakistan
Saudi Arabia
Singapore
South Africa
Sri Lanka
Turkey
Ukraine
United Arab Emirates
United States
Infobip Email
Brazil
EU Region-locked
Global (Europe)
India
Indonesia
Pakistan
Qatar
Singapore
United Arab Emirates
United States
Infobip RCS
EU Region-locked
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip MMS
Global (Europe)
Pakistan
United States
Infobip WhatsApp Business
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
Turkey
United Arab Emirates
United States
Infobip ChatApps
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Live Chat
EU Region-locked
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Mobile Push Notifications
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip USSD
Global (Europe)
Infobip Mobile Identity
Brazil
Global (Europe)
India
Infobip Integrations
Global (Europe)
Pakistan
Qatar
Infobip SMPP
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip HTTP API
Brazil
EU Region-locked
Global (Europe)
We are currently experiencing general connectivity issues over Global (Europe) data center. The scope of the issue is currently being investigated however, traffic from Pakistan might be experiencing difficulties with reaching and utilising services on Global (Europe) data center. You might experience timeout errors. More details will be followed in next updates.