
Infobip Status
Real-time updates of Infobip issues and outages
Infobip status is Operational
EU Region-locked
EU Region-locked
Saudi Arabia
Global (Europe)
United Arab Emirates
You're checking on Infobip - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Active Incidents
We are currently experiencing issues with Customer Portal. Users might encounter issues when trying to log in to Customer Portal. Also, users might notice issues when creating campaigns in Moments service. Our team is working on resolving the issue.
Recently Resolved Incidents
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window.
Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features
Our team has resolved the issue, and our services are now fully operational.
We are currently experiencing issues affecting WhatsApp traffic processed in the United Arab Emirates location. The issue is being investigated and we will let you know as soon as we have more information.
We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) location, which caused failures on the processing of this service.
Start (UTC): 08 September 06:23 End (UTC): 08 September 17:39 Impact: During this period, you may have experienced failures when attempting to create new WhatsApp Template.
Infobip Outage Survival Guide
Infobip Components
Infobip Customer Portal Signup/Login
Global (Europe)
EU Region-locked
We are currently experiencing issues with Customer Portal. Users might encounter issues when trying to log in to Customer Portal. Also, users might notice issues when creating campaigns in Moments service. Our team is working on resolving the issue.
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip People
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Moments
Global (Europe)
EU Region-locked
We are currently experiencing issues with Customer Portal. Users might encounter issues when trying to log in to Customer Portal. Also, users might notice issues when creating campaigns in Moments service. Our team is working on resolving the issue.
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Analyze
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Conversations
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window.
Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features
Our team has resolved the issue, and our services are now fully operational.
Turkey
United Arab Emirates
United States
Infobip Answers
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Channels and Numbers
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip Other Portal Apps
Global (Europe)
EU Region-locked
Great Britain
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip SMS
Brazil
Canada
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Mexico
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip Number Lookup
Brazil
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Indonesia
Malaysia
Mexico
Bangladesh
Pakistan
Qatar
Saudi Arabia
Singapore
South Africa
Turkey
United Arab Emirates
United States
Vietnam
Infobip Voice
Brazil
Colombia
EU Region-locked
Global (Europe)
Great Britain
Hong Kong
India
Japan
Indonesia
Malaysia
Pakistan
Saudi Arabia
Singapore
South Africa
Sri Lanka
Turkey
Ukraine
United Arab Emirates
United States
Infobip Email
Brazil
EU Region-locked
Global (Europe)
India
Indonesia
Mexico
Pakistan
Qatar
Saudi Arabia
Singapore
United Arab Emirates
United States
Infobip RCS
Canada
EU Region-locked
Global (Europe)
Great Britain
India
Indonesia
Pakistan
Qatar
Saudi Arabia
Turkey
United Arab Emirates
United States
Infobip MMS
Canada
Global (Europe)
Pakistan
United States
Infobip WhatsApp Business
Brazil
EU Region-locked
Global (Europe)
We experienced a service degradation affecting WhatsApp Template creation in the Global (Europe) location, which caused failures on the processing of this service.
Start (UTC): 08 September 06:23 End (UTC): 08 September 17:39 Impact: During this period, you may have experienced failures when attempting to create new WhatsApp Template.
Great Britain
Hong Kong
India
Indonesia
Malaysia
Mexico
Pakistan
Qatar
Saudi Arabia
Singapore
Turkey
United Arab Emirates
We are currently experiencing issues affecting WhatsApp traffic processed in the United Arab Emirates location. The issue is being investigated and we will let you know as soon as we have more information.