Batch status is Operational

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Email delivery
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Push Delivery
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SMS Delivery
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Data ingestion
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Event Targeting & Retargeting
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Profile updates and custom events processing delays on CEP
Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
Minor Incident
Monitoring
Email delivery
Push Delivery
SMS Delivery
Data ingestion
Event Targeting & Retargeting

We are currently experiencing a delay in indexing messages from our SDKs.

At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

Recently Resolved Incidents

No recent incidents

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    Batch Components

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    Batch CEP Core Services

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    Dashboard
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    Email delivery
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    Profile updates and custom events processing delays on CEP
    Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    Email delivery
    Push Delivery
    SMS Delivery
    Data ingestion
    Event Targeting & Retargeting

    We are currently experiencing a delay in indexing messages from our SDKs.

    At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

    Push Delivery
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    Wed 1
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    now
    Profile updates and custom events processing delays on CEP
    Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    Email delivery
    Push Delivery
    SMS Delivery
    Data ingestion
    Event Targeting & Retargeting

    We are currently experiencing a delay in indexing messages from our SDKs.

    At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

    SMS Delivery
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    Wed 1
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    Profile updates and custom events processing delays on CEP
    Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    Email delivery
    Push Delivery
    SMS Delivery
    Data ingestion
    Event Targeting & Retargeting

    We are currently experiencing a delay in indexing messages from our SDKs.

    At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

    Data ingestion
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Profile updates and custom events processing delays on CEP
    Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    Email delivery
    Push Delivery
    SMS Delivery
    Data ingestion
    Event Targeting & Retargeting

    We are currently experiencing a delay in indexing messages from our SDKs.

    At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

    Data analysis
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    Event Targeting & Retargeting
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    Profile updates and custom events processing delays on CEP
    Started 6 Oct 2025 11:45:20 (5 hours ago), still ongoing
    Minor Incident
    Monitoring
    Email delivery
    Push Delivery
    SMS Delivery
    Data ingestion
    Event Targeting & Retargeting

    We are currently experiencing a delay in indexing messages from our SDKs.

    At the moment, message indexing is running approximately 1 hour behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.

    Marketing pressure
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    Audiences
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    Batch MEP Core Services

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    Dashboard
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    now
    Push delivery
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    now
    In-app delivery
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    Data ingestion
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    Data analysis
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    Event Targeting & Retargeting
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    Batch Data

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    Marketing pressure
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    Custom Audiences
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    Batch Dashboard

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    GDPR
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    Batch API

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    [CEP] Profile API
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    [CEP] Campaign API
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    [CEP] Export API
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    [CEP] Audience API
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    [MEP] Campaigns API
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    [MEP] Transactional API
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    Batch Rollout Test

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    [MEP] Custom Data API
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    [MEP] Transactional API for Partners
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    now
    [MEP] GDPR API
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    [MEP] Export API
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    [MEP] Custom Audience API
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    [MEP] Trigger Events API
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    [MEP] In-App API
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    Batch Optional Services

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    Editorial dashboard
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    Inbox
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    Custom Exports
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    Webhook
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    Batch [OLD_STATUSPAGE_MODEL] Webservices

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    Custom attributes
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    Web push static resources
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    now

    Batch [OLD_STATUSPAGE_MODEL] Delivery

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    now
    Transactional push
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    now
    Push campaigns
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    now
    In-app messaging
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    now
    Push automations
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    now
    Email campaigns
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    Batch [OLD_STATUSPAGE_MODEL] 3rd party integrations

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    Segment
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    mParticle
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    now
    Salesforce Marketing Cloud
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