Batch Status
Real-time updates of Batch issues and outages
Batch status is Operational
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Data ingestion
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[CEP] Profile API
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Active Incidents
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Recently Resolved Incidents
Profile updates and custom events processing delays on CEP
Started 20 Jun 2025 06:14:18 (3 days ago), resolved 20 Jun 2025 09:45:20 (3 days ago)
Major Incident
Resolved
[CEP] Profile API
Data ingestion
We are currently experiencing a delay in indexing messages from our SDKs and Profile API calls.
At the moment, message indexing is running approximately 8 hours behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.
Batch Outage Survival Guide
A step-by-step guide to help you survive a Batch outage
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Batch Components
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Batch CEP Core Services
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Dashboard
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Email delivery
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Push Delivery
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SMS Delivery
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Data ingestion
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Profile updates and custom events processing delays on CEP
Started 20 Jun 2025 06:14:18 (3 days ago), resolved 20 Jun 2025 09:45:20 (3 days ago)
Major Incident
Resolved
[CEP] Profile API
Data ingestion
We are currently experiencing a delay in indexing messages from our SDKs and Profile API calls.
At the moment, message indexing is running approximately 8 hours behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.
Data analysis
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Event Targeting & Retargeting
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Marketing pressure
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Audiences
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Batch MEP Core Services
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Dashboard
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Push delivery
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In-app delivery
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Data ingestion
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Data analysis
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Batch Data
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Event Targeting & Retargeting
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Marketing pressure
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Batch Dashboard
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Custom Audiences
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GDPR
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Batch API
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[CEP] Profile API
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Profile updates and custom events processing delays on CEP
Started 20 Jun 2025 06:14:18 (3 days ago), resolved 20 Jun 2025 09:45:20 (3 days ago)
Major Incident
Resolved
[CEP] Profile API
Data ingestion
We are currently experiencing a delay in indexing messages from our SDKs and Profile API calls.
At the moment, message indexing is running approximately 8 hours behind. This delay impacts only the updating of Profile events and attributes. Specifically: • The profile view is not updated in real-time. • Some automations may be triggered later than expected.
[CEP] Campaign API
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[CEP] Export API
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[CEP] Audience API
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[MEP] Campaigns API
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[MEP] Transactional API
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[MEP] Custom Data API
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Batch Rollout Test
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[MEP] Transactional API for Partners
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[MEP] GDPR API
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[MEP] Export API
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[MEP] Custom Audience API
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[MEP] Trigger Events API
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[MEP] In-App API
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Batch Optional Services
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Editorial dashboard
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Inbox
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Custom Exports
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Webhook
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Batch [OLD_STATUSPAGE_MODEL] Webservices
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Custom attributes
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Web push static resources
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Batch [OLD_STATUSPAGE_MODEL] Delivery
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Transactional push
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Push campaigns
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In-app messaging
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Push automations
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Email campaigns
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Batch [OLD_STATUSPAGE_MODEL] 3rd party integrations
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Segment
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mParticle
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Salesforce Marketing Cloud
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