Braze Status

Braze Status

Real-time updates of Braze issues and outages

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Braze status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

US01 and US03 Dashboard and SDK Errors
Started 19 Nov 2025 00:34:16 (3 days ago), resolved 19 Nov 2025 01:33:58 (3 days ago)
Major Incident
Resolved
Dashboard
SDK Data Collection
SDK Data Collection
Data Processing

Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

See all updates
US02 Dashboard and SDK Errors
Started 18 Nov 2025 22:24:27 (3 days ago), resolved 18 Nov 2025 22:35:40 (3 days ago)
Incident without Impact
Resolved
Dashboard
SDK Data Collection

Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.

Engineers are continuing to monitor service stability.

See all updates

Braze Outage Survival Guide

A step-by-step guide to help you survive a Braze outage
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    Braze

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    Braze Global Services

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    US01 and US03 Dashboard and SDK Errors
    Started 19 Nov 2025 00:34:16 (3 days ago), resolved 19 Nov 2025 01:33:58 (3 days ago)
    Major Incident
    Resolved
    Dashboard
    SDK Data Collection
    SDK Data Collection
    Data Processing

    Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

    See all updates
    SDK Data Collection
    Sat 15
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    US01 and US03 Dashboard and SDK Errors
    Started 19 Nov 2025 00:34:16 (3 days ago), resolved 19 Nov 2025 01:33:58 (3 days ago)
    Major Incident
    Resolved
    Dashboard
    SDK Data Collection
    SDK Data Collection
    Data Processing

    Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

    See all updates
    Data Processing
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    Cloud Data-Ingestion (CDI)
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    Braze US 02 Cluster

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    Dashboard
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    US02 Dashboard and SDK Errors
    Started 18 Nov 2025 22:24:27 (3 days ago), resolved 18 Nov 2025 22:35:40 (3 days ago)
    Incident without Impact
    Resolved
    Dashboard
    SDK Data Collection

    Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.

    Engineers are continuing to monitor service stability.

    See all updates
    SDK Data Collection
    Sat 15
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    now
    US02 Dashboard and SDK Errors
    Started 18 Nov 2025 22:24:27 (3 days ago), resolved 18 Nov 2025 22:35:40 (3 days ago)
    Incident without Impact
    Resolved
    Dashboard
    SDK Data Collection

    Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.

    Engineers are continuing to monitor service stability.

    See all updates
    Data Processing
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    Braze US 03 Cluster

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    US01 and US03 Dashboard and SDK Errors
    Started 19 Nov 2025 00:34:16 (3 days ago), resolved 19 Nov 2025 01:33:58 (3 days ago)
    Major Incident
    Resolved
    Dashboard
    SDK Data Collection
    SDK Data Collection
    Data Processing

    Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

    See all updates
    Data Processing
    Sat 15
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    now
    US01 and US03 Dashboard and SDK Errors
    Started 19 Nov 2025 00:34:16 (3 days ago), resolved 19 Nov 2025 01:33:58 (3 days ago)
    Major Incident
    Resolved
    Dashboard
    SDK Data Collection
    SDK Data Collection
    Data Processing

    Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

    See all updates
    REST APIs
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    Braze US 04 Cluster

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    Currents
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    Cloud Data-Ingestion (CDI)
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    Braze US 05 Cluster

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    Cloud Data-Ingestion (CDI)
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    Braze US 06 Cluster

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    REST APIs
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    Currents
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    Cloud Data-Ingestion (CDI)
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    Braze US 07 Cluster

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    Braze US 08 Cluster

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    Braze US 10 Cluster

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    Braze EU 01 Cluster

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    Braze EU 02 Cluster

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