Braze Status
Real-time updates of Braze issues and outages
Braze status is Operational
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SMS
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Active Incidents
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Recently Resolved Incidents
Link-shortening issue impacting all regions
Started 17 Jul 2025 20:22:23 (4 days ago), resolved 17 Jul 2025 21:12:33 (4 days ago)
Major Incident
Resolved
SMS
WhatsApp
Braze Engineers have identified an issue impacting the SMS Link Shortening service.
During this time SMS messages containing shorted URL's may experience sending delays. End-users may experience a http 500 error when clicking a shortened URL.
Braze Outage Survival Guide
A step-by-step guide to help you survive a Braze outage
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Braze Components
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Braze Global Services
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Braze.com
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Braze Support Services
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Braze Learning
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Braze Global Messaging Channels
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SMS
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Link-shortening issue impacting all regions
Started 17 Jul 2025 20:22:23 (4 days ago), resolved 17 Jul 2025 21:12:33 (4 days ago)
Major Incident
Resolved
SMS
WhatsApp
Braze Engineers have identified an issue impacting the SMS Link Shortening service.
During this time SMS messages containing shorted URL's may experience sending delays. End-users may experience a http 500 error when clicking a shortened URL.
In-App Messaging
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Link-shortening issue impacting all regions
Started 17 Jul 2025 20:22:23 (4 days ago), resolved 17 Jul 2025 21:12:33 (4 days ago)
Major Incident
Resolved
SMS
WhatsApp
Braze Engineers have identified an issue impacting the SMS Link Shortening service.
During this time SMS messages containing shorted URL's may experience sending delays. End-users may experience a http 500 error when clicking a shortened URL.
Push Notifications - iOS
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Push Notifications - Android
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Content Cards
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Braze US 01 Cluster
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Dashboard
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Data Processing
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REST APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 02 Cluster
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Dashboard
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Data Processing
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REST APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 03 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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REST APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 04 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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REST APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 05 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Rest APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 06 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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REST APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 07 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 08 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Rest APIs
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Outbound Messaging
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Currents
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Cloud Data-Ingestion (CDI)
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Braze US 10 Cluster
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Dashboard
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SDK Data Collection
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REST APIs
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Data Processing
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Currents
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Cloud Data-Ingestion (CDI)
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Outbound Messaging
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Braze EU 01 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Currents
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Cloud Data-Ingestion (CDI)
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Braze EU 02 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Currents
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Braze AU 01 Cluster
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Dashboard
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SDK Data Collection
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Data Processing
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Outbound Messaging
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Currents
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Braze ID 01 Cluster
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Dashboard
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SDK API
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Outbound Messaging
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Cloud Data-Ingestion (CDI)
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Data Processing
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