Optimove Service Status: check for Optimove Service outages and issues

Optimove Service status is Partially Degraded Service

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Optimove Service Europe

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Core App

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Optimove Service USA

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Core App

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Facebook

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Google

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See all 37 Optimove Service components

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Active Incidents

Optimove site - UI - Optimail Campaign Metrics Unavailable In The Site

Started 18 Sep 2024 08:03:18 (8 hours ago), still ongoing

Minor Incident

Monitoring

Core App

Core App

We are investigating an issue affecting the visibility of Optimail Metrics in the Optimove site. This incident is limited to UI and site functionality.

Daily process, Campaign execution and API access is fully functional and unaffected.

Recently Resolved Incidents

Optimove Site - UI - Site does not load - authentication errors

Started 17 Sep 2024 11:17:19 (1 day ago), resolved 17 Sep 2024 12:07:12 (1 day ago)

Incident without Impact

Resolved

Core App

Core App

We are investigating an issue affecting the Optimove site. This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected

See all updates

Increased Errors in Campaign execution for Meta/Facebook & Google Customer Match

Started 15 Sep 2024 12:50:46 (3 days ago), resolved 15 Sep 2024 13:59:47 (3 days ago)

Minor Incident

Resolved

Facebook

Google

We identified elevated errors in our processing of the Batch Update Process, leading to failures in campaign execution for Facebook/Meta and Google customer match channel campaigns. A fix has already been implemented and we are monitoring the results

Incident start time: 7:00 UTC

See all updates

Optimove Service Outage Survival Guide

A step-by-step guide to help you survive a Optimove Service outage

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Optimove Service Components

Optimove Service

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Optimove Service Europe

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Core App

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Optimove Site - UI - Site does not load - authentication errors

Started 17 Sep 2024 11:17:19 (1 day ago), resolved 17 Sep 2024 12:07:12 (1 day ago)

Incident without Impact

Resolved

Core App

Core App

We are investigating an issue affecting the Optimove site. This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected

See all updates

Optimove site - UI - Optimail Campaign Metrics Unavailable In The Site

Started 18 Sep 2024 08:03:18 (8 hours ago), still ongoing

Minor Incident

Monitoring

Core App

Core App

We are investigating an issue affecting the visibility of Optimail Metrics in the Optimove site. This incident is limited to UI and site functionality.

Daily process, Campaign execution and API access is fully functional and unaffected.

API

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Batch Data Process

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Track & Trigger

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Optimove Service USA

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Core App

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Optimove Site - UI - Site does not load - authentication errors

Started 17 Sep 2024 11:17:19 (1 day ago), resolved 17 Sep 2024 12:07:12 (1 day ago)

Incident without Impact

Resolved

Core App

Core App

We are investigating an issue affecting the Optimove site. This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected

See all updates

Optimove site - UI - Optimail Campaign Metrics Unavailable In The Site

Started 18 Sep 2024 08:03:18 (8 hours ago), still ongoing

Minor Incident

Monitoring

Core App

Core App

We are investigating an issue affecting the visibility of Optimail Metrics in the Optimove site. This incident is limited to UI and site functionality.

Daily process, Campaign execution and API access is fully functional and unaffected.

API

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Batch Data Process

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Track & Trigger

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Optimove Service Campaigns Channels

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Exact Target (Salesforce Marketing Cloud)

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Acoustic (SilverPop)

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Optimail

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Facebook

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Increased Errors in Campaign execution for Meta/Facebook & Google Customer Match

Started 15 Sep 2024 12:50:46 (3 days ago), resolved 15 Sep 2024 13:59:47 (3 days ago)

Minor Incident

Resolved

Facebook

Google

We identified elevated errors in our processing of the Batch Update Process, leading to failures in campaign execution for Facebook/Meta and Google customer match channel campaigns. A fix has already been implemented and we are monitoring the results

Incident start time: 7:00 UTC

See all updates

Google

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Increased Errors in Campaign execution for Meta/Facebook & Google Customer Match

Started 15 Sep 2024 12:50:46 (3 days ago), resolved 15 Sep 2024 13:59:47 (3 days ago)

Minor Incident

Resolved

Facebook

Google

We identified elevated errors in our processing of the Batch Update Process, leading to failures in campaign execution for Facebook/Meta and Google customer match channel campaigns. A fix has already been implemented and we are monitoring the results

Incident start time: 7:00 UTC

See all updates

TextLocal

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Bronto

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Criterio

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Emarsys

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Responsys

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Optipush

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DynamicMail

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XtremePush

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Others (API)

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Optimobile

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Optimove Service Auth0 User Authentication

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Optimove Service Auth0 Management API

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Optimove Service Auth0 User Authentication

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Optimove Service Auth0 Management API

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Optimove Service SendGrid API

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Optimove Service SendGrid Email Activity

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Optimove Service SendGrid API v3

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Optimove Service SendGrid API v2

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Optimove Service SendGrid SMTP

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Optimove Service SendGrid Marketing Campaigns

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Optimove Service Alternatives

Total Expert

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ActiveCampaign

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Mention Me

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Wyng

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SharpSpring

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HubSpot

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Maropost Marketing Cloud

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Voyado

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Commonly Used Together

Adjust

Mixmax

CopyAI

Chili Piper

GetFeedback

Mercos

Permutive

OmniChat

Woopra

Tango Card

ClearSlide

Swydo