Optimove Service status is Operational

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Batch Data Process
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Active Incidents

No active incidents

Recently Resolved Incidents

Batch Update Process - Delay in Campaign execution for some EU tenants.
Started 27 Oct 2025 12:22:20 (21 hours ago), resolved 27 Oct 2025 18:13:49 (15 hours ago)
Minor Incident
Resolved
Batch Data Process

We are currently investigating an issue that may cause delays in batch processing, as well as slower-than-usual performance in web and app activity. Our engineering team is actively working to resolve the issue as quickly as possible.

Optimove Service Outage Survival Guide

A step-by-step guide to help you survive a Optimove Service outage
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    Optimove Service Components

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    Optimove Service Europe

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    Core App
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    API
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    Batch Data Process
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    Batch Update Process - Delay in Campaign execution for some EU tenants.
    Started 27 Oct 2025 12:22:20 (21 hours ago), resolved 27 Oct 2025 18:13:49 (15 hours ago)
    Minor Incident
    Resolved
    Batch Data Process

    We are currently investigating an issue that may cause delays in batch processing, as well as slower-than-usual performance in web and app activity. Our engineering team is actively working to resolve the issue as quickly as possible.

    Track & Trigger
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    OptiPromo
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    Optimove Service USA

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    Core App
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    API
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    Batch Data Process
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    Track & Trigger
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    OptiPromo
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    Optimove Service Campaigns Channels

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    Exact Target (Salesforce Marketing Cloud)
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    now
    Acoustic (SilverPop)
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    Optimail
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    Facebook
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    Google
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    TextLocal
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    Bronto
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    Criterio
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    Emarsys
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    Responsys
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    Optipush
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    DynamicMail
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    XtremePush
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    Others (API)
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    Optimobile
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    Optimove Service Opti-X

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    User Interface
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    Smart Campaigns
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    Smart Search
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    Recommend service
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    Optimove Service Auth0 User Authentication

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    Optimove Service Auth0 Management API

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    Optimove Service Auth0 User Authentication

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    Optimove Service Auth0 Management API

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    Optimove Service SendGrid API

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    Optimove Service SendGrid Email Activity

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    Optimove Service SendGrid API v3

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    Optimove Service SendGrid API v2

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    Optimove Service SendGrid SMTP

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    Optimove Service SendGrid Marketing Campaigns

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