Optimove Service Status

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Our vendor has confirmed that the issue was resolved as of 06:10 UTC. The root cause was identified as a configuration issue within a set of core services in the affected region, which temporarily impacted access to key data infrastructure.

We are observing recovery across the impacted batch processes in both the US and EU regions. Our team is actively monitoring system performance to ensure that all services remain stable. Some delays in campaign execution may still occur as the system fully stabilizes.

We will provide further updates as needed.

Identified: We have received confirmation from our infrastructure provider that a fix has been deployed to the affected core services. Preliminary indicators show signs of recovery, and we are closely monitoring system metrics to ensure stability is maintained.

At this time, batch data processes in both the US and EU regions are beginning to stabilize. However, some delays in campaign executions may still occur until full service is restored.

We will continue to monitor the situation and provide another update within the next 60 minutes or as soon as new information becomes available.

Identified: We’ve traced the source of the elevated errors in our batch update system to an outage affecting our underlying data infrastructure. This disruption is currently impacting a broad segment of our clients across both US and EU regions.

Due to this, scheduled campaign executions may be delayed until normal service is restored. Our team is actively monitoring the situation and will continue to provide updates as more details become available.

Investigating: We are investigating elevated errors in our batch update process. Specifically, we are facing an issue with one of our cloud-based data warehouses.

This issue is affecting a significant number of clients across both the US and EU regions who are on the same data warehouse. As a result, scheduled campaign executions may experience delays during batch processing.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Our vendor has confirmed that the issue was resolved as of 06:10 UTC. The root cause was identified as a configuration issue within a set of core services in the affected region, which temporarily impacted access to key data infrastructure.

We are observing recovery across the impacted batch processes in both the US and EU regions. Our team is actively monitoring system performance to ensure that all services remain stable. Some delays in campaign execution may still occur as the system fully stabilizes.

We will provide further updates as needed.

Identified: We have received confirmation from our infrastructure provider that a fix has been deployed to the affected core services. Preliminary indicators show signs of recovery, and we are closely monitoring system metrics to ensure stability is maintained.

At this time, batch data processes in both the US and EU regions are beginning to stabilize. However, some delays in campaign executions may still occur until full service is restored.

We will continue to monitor the situation and provide another update within the next 60 minutes or as soon as new information becomes available.

Identified: We’ve traced the source of the elevated errors in our batch update system to an outage affecting our underlying data infrastructure. This disruption is currently impacting a broad segment of our clients across both US and EU regions.

Due to this, scheduled campaign executions may be delayed until normal service is restored. Our team is actively monitoring the situation and will continue to provide updates as more details become available.

Investigating: We are investigating elevated errors in our batch update process. Specifically, we are facing an issue with one of our cloud-based data warehouses.

This issue is affecting a significant number of clients across both the US and EU regions who are on the same data warehouse. As a result, scheduled campaign executions may experience delays during batch processing.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.

Resolved: The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.

Monitoring: More services have been recovered and are now fully operational. We will continue to monitor and provide additional updates once resolved.

Monitoring: Further functionalities have been restored and are now back online. Our team continues to address the remaining issues to ensure full service restoration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Services are recovering. Please note that the nature of DNS resolution and caching can sometimes cause delays as changes propagate across systems. This may take additional time before everything is fully restored.

Thank you for your continued patience and understanding as we work to complete the recovery.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix is rolling out, and site access functionality and API are being restored.

Due to the outage Optimove experienced today, our SFTP service was unavailable, which may have impacted the upload of some files. Since daily batches depend on these files, we strongly recommend verifying that all files were uploaded correctly. This will help us ensure proper recovery and allow us to re-run the daily batch if necessary. We are actively monitoring the situation and are here to assist with any issues you may encounter.

Thank you for your cooperation and understanding.

Identified: We have made significant progress in addressing the DNS resolution issue. A fix is now being rolled out to restore service functionality. We expect to provide another update in the next 30 minutes.

Identified: We have identified a potential root cause related to DNS resolution failures and are currently validating it. If confirmed, we expect to implement a fix and begin the recovery process for batch and campaign execution services. We will share the next update within the hour.

More updates to follow in: https://optimovestatus.statuspage.io/

Identified: Optimove is currently experiencing a significant issue with the domain service for "optimove.net". As a result, clients may not be able log into the product or execute campaigns at this time. We are currently working to address the issue, and we anticipate that a resolution may take several hours. We will provide updates on the situation via our status page: https://optimovestatus.statuspage.io/.

Identified: Optimove is currently experiencing an issue with its optimove.net domain, which impacts our DNS records resolution. We are currently working to address the issue and will provide additional updates in the next hour.

More updates in: https://optimovestatus.statuspage.io/

Identified: We are continuing to work on a fix for this issue.

Identified: Our teams are still on this incident - working to resolve connectivity issues

Identified: We are working with our infrastructure teams to recover services ASAP

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an increased error rate while accessing the Core Application and executing the Batch process.