HubSpot Status

Resolved: We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

Monitoring: We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.

Resolved: HubSpot is now working for all users. We addressed the root cause of the issue that prevented CRM records from being created or updated, and the issue is fully resolved.

Monitoring: We have identified the cause of this issue. At this point, the ability to create and update CRM records has been restored. We will be back with an update within an hour.

Identified: We are continuing to investigate the root cause of an issue that is preventing users from creating or updating records in the CRM since 10:42 AM EDT (UTC -04:00) on Mar 25, 2025. We've identified a core service that is degraded and are working to address the performance issues now. We will be back with an update within 30 minutes.

Investigating: We are investigating an issue where some users are unable to create or update CRM objects due to persistent errors. This appears to be related to degraded performance in a core internal service. Early signs indicate that the issue may be isolated to our na1 datacenter. Our teams are working to identify the root cause and implement mitigations. At this time, there are no known workarounds. We will provide our next update by 16:00 UTC or sooner if new information becomes available. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. We will be back with an update within 30 minutes.

Investigating: We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Resolved: Email Sending is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 11:00 AM EDT (UTC -04:00). As of 1:55 PM EDT all previously delayed emails have been sent.

Monitoring: We have addressed the issue that was causing email sends to be delayed. All new email sends are fully recovered. We continue to process through the backlog of delayed emails, which still has a delay of around an hour, but is actively recovering. We will be back with an update within an hour.

Investigating: We are continuing to investigate the root cause into why emails within our North America infrastructure are currently delayed. We continue to operate with a delay of around an hour for outbound emails. We will be back with an update within an hour.

Investigating: We've identified an issue within our system that is delaying some email sends within our North America infrastructure. This is impacting about half of all email sends now, which are seeing delays of around an hour. We are working to address the root cause. We will be back with an update within an hour.

Investigating: Email Sending in HubSpot is experiencing delays. Our team is investigating the cause of this issue and will update this page when more information is available. We will be back with an update within 30 minutes.

Resolved: Email Sending is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 11:00 AM EDT (UTC -04:00). As of 1:55 PM EDT all previously delayed emails have been sent.

Monitoring: We have addressed the issue that was causing email sends to be delayed. All new email sends are fully recovered. We continue to process through the backlog of delayed emails, which still has a delay of around an hour, but is actively recovering. We will be back with an update within an hour.

Investigating: We are continuing to investigate the root cause into why emails within our North America infrastructure are currently delayed. We continue to operate with a delay of around an hour for outbound emails. We will be back with an update within an hour.

Investigating: We've identified an issue within our system that is delaying some email sends within our North America infrastructure. This is impacting about half of all email sends now, which are seeing delays of around an hour. We are working to address the root cause. We will be back with an update within an hour.

Investigating: Email Sending in HubSpot is experiencing delays. Our team is investigating the cause of this issue and will update this page when more information is available. We will be back with an update within 30 minutes.

Resolved: We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

Monitoring: We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.

Resolved: Between 1:36 PM EDT (UTC -04:00) on Mar 28, 2025 and 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, some customers experienced issues with Workflow actions. As of 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, Workflow actions are working properly and the incident has been fully resolved. Any workflows that had an error during this time will need to be manually re-run.

Resolved: We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

Monitoring: We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.

Resolved: We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

Monitoring: We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.