Voyado Status: check for Voyado outages and issues

Voyado status is Operational

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Web Application

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

See all 16 Voyado components

Last updated 1 minute ago from official status page. Learn more

Lior Grossman
Maker of StatusSight

I built StatusSight. Here's what I'm building next with AI.

In Lior Builds, my free newsletter, I share one story from a product I built with AI, plus short notes on the tools and models worth using: what worked, what did not, and the numbers behind it. Every week or two.

5,000+ readers. Free. Unsubscribe anytime. Sent through Substack.Read a sample post

Active Incidents

[Engage] Voyado Engage unreachable

Started 7 Oct 2026 12:39:11 (6 days ago), resolved 7 Oct 2026 14:26:30 (6 days ago)

Critical Incident

Postmortem

Web Application

The issue has been identified and a fix is being implemented.

Postmortem: Date: October 7, 2026
Duration: 14:13–15:32 CEST (approximately 1 hour and 20 minutes)
Affected service: Engage Web Application

Summary

On October 7, 2026, between approximately 14:13 and 15:32 CEST, the Voyado Engage web application was unavailable to customers. During this period, users were unable to log in or access the web application.

Our team identified the cause and restored service at 15:32 CEST. Following a period of monitoring, the incident was confirmed as resolved.

Customer impact

The incident affected access to the Engage web application for nearly all production environments. Users attempting to access the application experienced continuous loading, preventing them from logging in or using the interface.

The partner portal remained accessible, and no data was lost during the incident.

Root cause

The incident was caused by a software update that introduced an issue with how the web application handles security tokens used during user sessions.

Mitigation

Once the issue was identified, our development team initiated a new deployment that removed the problematic change.

In parallel, we restored a previously working version of the affected application components to accelerate recovery. This allowed functionality to return progressively while the updated deployment was completed.

Full access was confirmed restored at approximately 15:32 CEST.

Next steps

To reduce the risk of similar incidents and improve our ability to recover quickly, we are focusing on the following improvements:

Faster recovery: Improve our deployment processes to enable quicker rollbacks to previously working application versions.
Improved monitoring: Introduce automated checks for login and application loading to help detect issues before customers are affected.
Enhanced testing: Strengthen testing procedures to better cover differences between production and testing environments.

We sincerely apologize for the disruption this caused and appreciate your patience while we worked to restore the service.

9 Oct 2026 12:20:14 (4 days ago)

Resolved: This incident has been resolved.

7 Oct 2026 14:26:30 (6 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

7 Oct 2026 13:33:51 (6 days ago)

Identified: A fix has been implemented, and deployment is in progress.

7 Oct 2026 12:57:23 (6 days ago)

Identified: The issue has been identified and a fix is being implemented.

7 Oct 2026 12:39:11 (6 days ago)

See all updates

Recently Resolved Incidents

No recent incidents

Voyado Outage Survival Guide

A step-by-step guide to help you survive a Voyado outage

NaN%

You're checking on Voyado - but is your own site converting?

Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.

Audit Your Website Free →

Voyado Components

Voyado

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Voyado Engage

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

API

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Web Application

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

[Engage] Voyado Engage unreachable

Started 7 Oct 2026 12:39:11 (6 days ago), resolved 7 Oct 2026 14:26:30 (6 days ago)

Critical Incident

Postmortem

Web Application

The issue has been identified and a fix is being implemented.

Postmortem: Date: October 7, 2026
Duration: 14:13–15:32 CEST (approximately 1 hour and 20 minutes)
Affected service: Engage Web Application

Summary

Our team identified the cause and restored service at 15:32 CEST. Following a period of monitoring, the incident was confirmed as resolved.

Customer impact

The partner portal remained accessible, and no data was lost during the incident.

Root cause

The incident was caused by a software update that introduced an issue with how the web application handles security tokens used during user sessions.

Mitigation

Once the issue was identified, our development team initiated a new deployment that removed the problematic change.

Full access was confirmed restored at approximately 15:32 CEST.

Next steps

To reduce the risk of similar incidents and improve our ability to recover quickly, we are focusing on the following improvements:

Faster recovery: Improve our deployment processes to enable quicker rollbacks to previously working application versions.
Improved monitoring: Introduce automated checks for login and application loading to help detect issues before customers are affected.
Enhanced testing: Strengthen testing procedures to better cover differences between production and testing environments.

We sincerely apologize for the disruption this caused and appreciate your patience while we worked to restore the service.

9 Oct 2026 12:20:14 (4 days ago)

Resolved: This incident has been resolved.

7 Oct 2026 14:26:30 (6 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

7 Oct 2026 13:33:51 (6 days ago)

Identified: A fix has been implemented, and deployment is in progress.

7 Oct 2026 12:57:23 (6 days ago)

Identified: The issue has been identified and a fix is being implemented.

7 Oct 2026 12:39:11 (6 days ago)

See all updates

Messaging

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Automations

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

FTP

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

3rd Party Integrations

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Other

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Voyado Elevate

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

API

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Email Recommendations

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Apps

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Retail Media

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Voyado Connected (formerly name Evolve)

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Voyado Other services

Tue 6

Wed 7

Thu 8

Fri 9

Sat 10

Sun 11

Mon 12

now

Voyado Status

Real-time updates of Voyado issues and outages

Voyado status is Operational

Web Application

I built StatusSight. Here's what I'm building next with AI.

Active Incidents

Summary

Customer impact

Root cause

Mitigation

Next steps

Recently Resolved Incidents

Voyado Outage Survival Guide

You're checking on Voyado - but is your own site converting?

Voyado Components

Voyado Engage

API

Web Application

Summary

Customer impact

Root cause

Mitigation

Next steps

Messaging

Automations

FTP

3rd Party Integrations

Other

Voyado Elevate

API

Email Recommendations

Apps

Retail Media

Voyado Connected (formerly name Evolve)

Voyado Other services

Voyado Alternatives

Commonly Used Together