ActiveCampaign status is Operational

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Campaigns
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Campaigns
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Automations
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Campaigns
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Platform Availability
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Email
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns

Engineers are currently investigating the issue.

Hosted Internal API scaling issues
Started 30 Nov 2024 13:45:21 (5 months ago), still ongoing
Incident without Impact
Monitoring
Automations

Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.

Recently Resolved Incidents

ActiveCampaign platform unavailable for some Accounts
Started 6 May 2025 21:31:32 (5 days ago), resolved 7 May 2025 00:09:31 (5 days ago)
Major Incident
Resolved
Platform Availability

Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.

ActiveCampaign Outage Survival Guide

A step-by-step guide to help you survive a ActiveCampaign outage
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    ActiveCampaign Components

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    ActiveCampaign APAC Region

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    API Availability
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    ARC & ARC Services
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    now
    Automations
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    now
    Campaigns
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    now
    Series Campaigns Not Sending for Subset of Customers
    Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
    Major Incident
    Investigating
    Email
    Campaigns
    Campaigns
    Campaigns

    Engineers are currently investigating the issue.

    Conversations
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    now
    CRM
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    Custom Objects
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    Custom Reports
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    E-Commerce
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    Integrations
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    Platform Availability
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    Web Personalization
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    Web-hooks
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    ActiveCampaign EU Region

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    API Availability
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    now
    ARC & ARC Services
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    Sat 10
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    now
    Automations
    Mon 5
    Tue 6
    Wed 7
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    now
    Campaigns
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    now
    Series Campaigns Not Sending for Subset of Customers
    Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
    Major Incident
    Investigating
    Email
    Campaigns
    Campaigns
    Campaigns

    Engineers are currently investigating the issue.

    Conversations
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    CRM
    Mon 5
    Tue 6
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    now
    Custom Objects
    Mon 5
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    Sat 10
    Sun 11
    now
    Custom Reports
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    Tue 6
    Wed 7
    Thu 8
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    Sat 10
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    now
    E-Commerce
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    Tue 6
    Wed 7
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    now
    Integrations
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    now
    Platform Availability
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    Wed 7
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    now
    Web Personalization
    Mon 5
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    Wed 7
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    now
    Web-hooks
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    now

    ActiveCampaign US Region

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    API Availability
    Mon 5
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    Wed 7
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    now
    ARC & ARC Services
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Automations
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Hosted Internal API scaling issues
    Started 30 Nov 2024 13:45:21 (5 months ago), still ongoing
    Incident without Impact
    Monitoring
    Automations

    Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.

    Campaigns
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Series Campaigns Not Sending for Subset of Customers
    Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
    Major Incident
    Investigating
    Email
    Campaigns
    Campaigns
    Campaigns

    Engineers are currently investigating the issue.

    Conversations
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    CRM
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Custom Objects
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    now
    Custom Reports
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    Wed 7
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    now
    E-commerce
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    Wed 7
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    now
    Integrations
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    Tue 6
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    now
    Platform Availability
    Mon 5
    Tue 6
    Wed 7
    Thu 8
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    Sun 11
    now
    ActiveCampaign platform unavailable for some Accounts
    Started 6 May 2025 21:31:32 (5 days ago), resolved 7 May 2025 00:09:31 (5 days ago)
    Major Incident
    Resolved
    Platform Availability

    Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.

    Web Personalization
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Webhooks
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    now

    ActiveCampaign.com

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    ActiveCampaign AC Resource Center

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    ActiveCampaign Message Sending Availability

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    now
    Email
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    now
    Series Campaigns Not Sending for Subset of Customers
    Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
    Major Incident
    Investigating
    Email
    Campaigns
    Campaigns
    Campaigns

    Engineers are currently investigating the issue.

    SMS
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    ActiveCampaign Site

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    Published Pages
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    Pages Application
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    Forms
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    Web Personalization
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    Tracking
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