ActiveCampaign Status
Real-time updates of ActiveCampaign issues and outages
ActiveCampaign status is Operational
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Campaigns
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Campaigns
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Automations
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Campaigns
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Platform Availability
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Active Incidents
Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns
Engineers are currently investigating the issue.
Hosted Internal API scaling issues
Started 30 Nov 2024 13:45:21 (5 months ago), still ongoing
Incident without Impact
Monitoring
Automations
Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.
Recently Resolved Incidents
ActiveCampaign platform unavailable for some Accounts
Started 6 May 2025 21:31:32 (6 days ago), resolved 7 May 2025 00:09:31 (6 days ago)
Major Incident
Resolved
Platform Availability
Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.
ActiveCampaign Outage Survival Guide
A step-by-step guide to help you survive a ActiveCampaign outage
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ActiveCampaign Components
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ActiveCampaign APAC Region
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API Availability
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ARC & ARC Services
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Automations
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Campaigns
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Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns
Engineers are currently investigating the issue.
Conversations
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Wed 7
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CRM
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Custom Objects
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Custom Reports
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E-Commerce
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now
Integrations
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Platform Availability
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Web Personalization
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Web-hooks
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ActiveCampaign EU Region
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API Availability
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ARC & ARC Services
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Automations
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Campaigns
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Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns
Engineers are currently investigating the issue.
Conversations
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Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
CRM
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Wed 7
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now
Custom Objects
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now
Custom Reports
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now
E-Commerce
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now
Integrations
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now
Platform Availability
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now
Web Personalization
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now
Web-hooks
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now
ActiveCampaign US Region
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API Availability
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ARC & ARC Services
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Automations
Tue 6
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Hosted Internal API scaling issues
Started 30 Nov 2024 13:45:21 (5 months ago), still ongoing
Incident without Impact
Monitoring
Automations
Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.
Campaigns
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns
Engineers are currently investigating the issue.
Conversations
Tue 6
Wed 7
Thu 8
Fri 9
Sat 10
Sun 11
Mon 12
now
CRM
Tue 6
Wed 7
Thu 8
Fri 9
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Mon 12
now
Custom Objects
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now
Custom Reports
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now
E-commerce
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now
Integrations
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now
Platform Availability
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now
ActiveCampaign platform unavailable for some Accounts
Started 6 May 2025 21:31:32 (6 days ago), resolved 7 May 2025 00:09:31 (6 days ago)
Major Incident
Resolved
Platform Availability
Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This outage is impacting multiple services and features, which may result in slower response times or errors.
Web Personalization
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Wed 7
Thu 8
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Sun 11
Mon 12
now
Webhooks
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ActiveCampaign.com
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ActiveCampaign AC Resource Center
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ActiveCampaign Message Sending Availability
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now
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Mon 12
now
Series Campaigns Not Sending for Subset of Customers
Started 5 Dec 2024 12:10:22 (5 months ago), still ongoing
Major Incident
Investigating
Email
Campaigns
Campaigns
Campaigns
Engineers are currently investigating the issue.
SMS
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ActiveCampaign Site
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Published Pages
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Pages Application
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Forms
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Web Personalization
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Tracking
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