Permutive Status

Identified: The following services are now fully operational:

Server-Side Activations Insights Audience Imports Ingestion Batch Routing

We are continuing to work on restoring Event Metrics in Dashboard. Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.

Identified: Server-Side Activations are now fully operational. We are continuing to work on restoring the remaining affected services:

Audience Imports Ingestion – Delays in data ingestion Batch Routing – Delays in batch data delivery (stream routing remains fully operational) Insights – Delays in data availability Event Metrics in Dashboard – Delays in metrics updates

Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: We are currently experiencing infrastructure issues causing delays to the following services:

• Audience Imports Ingestion – Delays in data ingestion
• Batch Routing – Delays in batch data delivery (stream routing remains fully operational)
• Insights – Delays in data availability
• Event Metrics in Dashboard – Delays in metrics updates
• Server-Side Activations – Delays in segment activation data being sent to partners

Client-side segmentation and activation continue to operate normally. Our engineering team is investigating and we will provide updates as the situation develops.

Resolved: This issue has been resolved, with data delivery catching up at circa 22:20 UTC.

Identified: We are currently experiencing a delay to data delivery for Routing. Our Engineering team are investigating this issue.

Identified: The following services are now fully operational:

Server-Side Activations Insights Audience Imports Ingestion Batch Routing

We are continuing to work on restoring Event Metrics in Dashboard. Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.

Identified: Server-Side Activations are now fully operational. We are continuing to work on restoring the remaining affected services:

Audience Imports Ingestion – Delays in data ingestion Batch Routing – Delays in batch data delivery (stream routing remains fully operational) Insights – Delays in data availability Event Metrics in Dashboard – Delays in metrics updates

Client-side segmentation and activation continue to operate normally. We will provide further updates as the situation progresses.

Identified: We are continuing to work on a fix for this issue.

Identified: We are currently experiencing infrastructure issues causing delays to the following services:

• Audience Imports Ingestion – Delays in data ingestion
• Batch Routing – Delays in batch data delivery (stream routing remains fully operational)
• Insights – Delays in data availability
• Event Metrics in Dashboard – Delays in metrics updates
• Server-Side Activations – Delays in segment activation data being sent to partners

Client-side segmentation and activation continue to operate normally. Our engineering team is investigating and we will provide updates as the situation develops.