SharpSpring status is Operational

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SharpSpring APIs and Integrations

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Active Incidents

No active incidents

Recently Resolved Incidents

API timeout errors for some customers
Started 10 Jul 2025 22:06:32 (5 days ago), resolved 10 Jul 2025 23:16:05 (5 days ago)
Minor Incident
Resolved
APIs and Integrations

We are currently investigating reports that some customers are experiencing issues with API timeouts. Reports indicate that some API calls, such as getLeads, are presenting timeout errors after running for over 30 seconds. Our team is aware of this issue and is actively working to restore full functionality to our Public API. We will provide further updates as they become available. Thank you for your patience.

SharpSpring Outage Survival Guide

A step-by-step guide to help you survive a SharpSpring outage
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    SharpSpring Components

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    SharpSpring Application

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    SharpSpring Ads

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    SharpSpring Email Delivery

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    Email Sending
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    Email Events Processing
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    SharpSpring Forms Delivery

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    Forms Serving
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    Form Submissions Processing
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    SharpSpring Workflows Processing

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    SharpSpring Web Impression Tracking

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    SharpSpring Landing Pages Serving

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    SharpSpring Reporting

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    SharpSpring Chatbot Serving

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    SharpSpring APIs and Integrations

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    API timeout errors for some customers
    Started 10 Jul 2025 22:06:32 (5 days ago), resolved 10 Jul 2025 23:16:05 (5 days ago)
    Minor Incident
    Resolved
    APIs and Integrations

    We are currently investigating reports that some customers are experiencing issues with API timeouts. Reports indicate that some API calls, such as getLeads, are presenting timeout errors after running for over 30 seconds. Our team is aware of this issue and is actively working to restore full functionality to our Public API. We will provide further updates as they become available. Thank you for your patience.

    SharpSpring Lists and Segmentation

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    Imports and Exports
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    List Building
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    SharpSpring Contacts/Leads

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    Contact Manager
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