Chili Piper Status
Real-time updates of Chili Piper issues and outages
Chili Piper status is Operational
Chat
Active Incidents
No active incidents
Recently Resolved Incidents
We're investigating reported issues that the Chat Inbox feature of our admin center is not loading for customers.
This does not impact customer-facing chat appearance, however it will impact end-user ability to reply. As such, we are treating this as a partial outage to the Chat service.
AI-based chats and pre-built chat journeys that require no inbox interaction will not be impacted by this incident. Additionally, this doesn't impact the ability to manage or build a Chat journey.
Chili Piper Outage Survival Guide
Chili Piper Components
Chili Piper Booking - expand for components
Dashboard
Instant Booker
Booking Links
Instant Booker Chrome Extension
Calendar events
Email notifications & alerting
ChiliCal Extension and ChiliCommand
Chili Piper Demand Conversion Platform (Fire)
Chat
We're investigating reported issues that the Chat Inbox feature of our admin center is not loading for customers.
This does not impact customer-facing chat appearance, however it will impact end-user ability to reply. As such, we are treating this as a partial outage to the Chat service.
AI-based chats and pre-built chat journeys that require no inbox interaction will not be impacted by this incident. Additionally, this doesn't impact the ability to manage or build a Chat journey.