Maropost Marketing Cloud Status
Real-time updates of Maropost Marketing Cloud issues and outages
Maropost Marketing Cloud status is Operational
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Active Incidents
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Recently Resolved Incidents
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.
Maropost Marketing Cloud Outage Survival Guide
Maropost Marketing Cloud Components
Maropost Marketing Cloud App Cluster
Application
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.
API Server
Maropost Marketing Cloud Cloud Cluster
Application
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.
API Server
Maropost Marketing Cloud Cloud1 Cluster
Application
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.
API Server
Maropost Marketing Cloud CA1 Cluster
Application
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.
API Server
Maropost Marketing Cloud EU1 Cluster
Application
Scheduled Maintenance
We will be completing an account security update for Maropost Identity tonight 5/10/2026.
Following this update, all Maropost Identity users will be required to complete an account security reset the next time they log in.
Users will be prompted to:
- Set a new password using Forgot Password
- Save a new set of recovery codes
- Configure their authenticator app
- Complete Multi-Factor Authentication (MFA) setup
Existing recovery codes and authenticator configurations will be reset as part of this process.
MFA will be required for all Maropost Identity users going forward, including users who have not previously configured an authenticator.
No action is required before the update. Users should follow the instructions presented when they next access Maropost Identity.
For more information about the password reset, recovery codes and MFA setup, please refer to our guide:
https://galaxy.maropost.com/kb/articles/2475-maropost-identity-password-reset-what-you-need-to-do
If you experience any difficulty completing the reset, please contact Maropost Support.