Total Expert Status

Monitoring: A fix has been implemented for the issue affecting the Activity API. We are actively monitoring the system to ensure outbound API items, including marketing webhooks, are processing as expected.

During this time, some requests may return 404 responses. This behavior is expected as systems stabilize.

Activity data generated during the outage window may be incomplete. However, all new activity data is processing successfully and is fully available.

We will continue to monitor and provide updates as needed.

Investigating: We are currently investigating an issue affecting the Activity API. Our team is assessing the scope and potential impact.

This issue may result in delays for API items, including marketing webhooks. We will provide additional updates as more information becomes available.

Resolved: The issue impacting email delivery for some campaigns has been resolved. Our team identified the root cause and implemented a fix. All emails are now processing as expected.

Thank you for your patience.

Identified: We’ve identified the issue and implemented a fix. Emails for the impacted campaigns are now processing normally.

Investigating: We are currently looking into an issue that is impacting email delivery for some marketing campaigns (campaign builder and Journeys). At this time, SMS (text messages) and system notifications are not affected. We will provide updates as more information becomes available.