Netomi status is Operational

Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now

Netomi US Cloud

Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Netomi outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Performance degradation in the US region
Started 20 Oct 2025 23:51:46 (5 days ago), resolved 21 Oct 2025 07:33:14 (5 days ago)
Major Incident
Resolved
US Cloud

We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

Performance degradation in the US region
Started 20 Oct 2025 23:50:51 (5 days ago), resolved 20 Oct 2025 23:51:54 (5 days ago)
Minor Incident
Resolved
US Cloud

We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

Performance degradation in the US region
Started 20 Oct 2025 20:55:46 (5 days ago), resolved 20 Oct 2025 22:40:17 (5 days ago)
Minor Incident
Resolved
US Cloud

We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

Performance degradation in the US region
Started 20 Oct 2025 20:18:46 (5 days ago), resolved 20 Oct 2025 20:42:30 (5 days ago)
Critical Incident
Resolved
US Cloud

We are currently investigating an issue related to Netomi Services.

Performance degradation in the US region
Started 20 Oct 2025 13:44:03 (6 days ago), resolved 20 Oct 2025 16:36:00 (6 days ago)
Major Incident
Resolved
US Cloud

We are currently experiencing technical difficulties affecting several of our services, including Netomi Chat Widget, Observation Panel, Prediction and Response Generation. These issues are related to a broader incident reported on the AWS Health Status page: https://health.aws.amazon.com/health/status.

As a result, Netomi Status Page notifications may also be delayed or unavailable. Our engineering teams are actively monitoring the situation and working to mitigate the impact on our platform.

Next update will be in 30 minutes.

Netomi Outage Survival Guide

A step-by-step guide to help you survive a Netomi outage
NaN%

    Netomi Components

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Netomi US Cloud

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Performance degradation in the US region
    Started 20 Oct 2025 13:44:03 (6 days ago), resolved 20 Oct 2025 16:36:00 (6 days ago)
    Major Incident
    Resolved
    US Cloud

    We are currently experiencing technical difficulties affecting several of our services, including Netomi Chat Widget, Observation Panel, Prediction and Response Generation. These issues are related to a broader incident reported on the AWS Health Status page: https://health.aws.amazon.com/health/status.

    As a result, Netomi Status Page notifications may also be delayed or unavailable. Our engineering teams are actively monitoring the situation and working to mitigate the impact on our platform.

    Next update will be in 30 minutes.

    Performance degradation in the US region
    Started 20 Oct 2025 20:18:46 (5 days ago), resolved 20 Oct 2025 20:42:30 (5 days ago)
    Critical Incident
    Resolved
    US Cloud

    We are currently investigating an issue related to Netomi Services.

    Performance degradation in the US region
    Started 20 Oct 2025 20:55:46 (5 days ago), resolved 20 Oct 2025 22:40:17 (5 days ago)
    Minor Incident
    Resolved
    US Cloud

    We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

    Performance degradation in the US region
    Started 20 Oct 2025 23:50:51 (5 days ago), resolved 20 Oct 2025 23:51:54 (5 days ago)
    Minor Incident
    Resolved
    US Cloud

    We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

    Performance degradation in the US region
    Started 20 Oct 2025 23:51:46 (5 days ago), resolved 21 Oct 2025 07:33:14 (5 days ago)
    Major Incident
    Resolved
    US Cloud

    We are observing delays in the event processing in the US region. As a result, some users may experience a delay getting a response from Netomi on chat and email channels. We are aware of the problem and currently investigating it.

    Netomi SG Cloud

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Netomi EU Cloud

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Netomi US Cloud2

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now