Forethought AI status is Operational

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Solve Widget
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Solve Email
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Solve Voice
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Solve for Slack
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Solve Voice Call Transfers
Started 21 Oct 2025 19:01:05 (5 days ago), resolved 22 Oct 2025 00:41:46 (5 days ago)
Minor Incident
Resolved
Solve Voice

We are currently monitoring an issue affecting Solve Voice call transfers due to a Twilio service disruption. As a result, some users may experience errors or failures when transferring calls.

Our engineering team is actively working on mitigations within our systems while monitoring Twilio’s status and recovery efforts. We will provide updates as we make progress.

AWS Outage Impacting Helpdesk Integrations
Started 20 Oct 2025 19:26:24 (6 days ago), resolved 20 Oct 2025 23:29:31 (6 days ago)
Minor Incident
Resolved
Solve Widget
Solve Email
Solve for Slack

We are currently monitoring the AWS service outage that is impacting connectivity with certain Helpdesk systems. This may cause intermittent issues with handoffs or message delivery between Forethought and your Helpdesk platform.

Forethought AI Outage Survival Guide

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    AWS Outage Impacting Helpdesk Integrations
    Started 20 Oct 2025 19:26:24 (6 days ago), resolved 20 Oct 2025 23:29:31 (6 days ago)
    Minor Incident
    Resolved
    Solve Widget
    Solve Email
    Solve for Slack

    We are currently monitoring the AWS service outage that is impacting connectivity with certain Helpdesk systems. This may cause intermittent issues with handoffs or message delivery between Forethought and your Helpdesk platform.

    Solve Email
    Sun 19
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    now
    AWS Outage Impacting Helpdesk Integrations
    Started 20 Oct 2025 19:26:24 (6 days ago), resolved 20 Oct 2025 23:29:31 (6 days ago)
    Minor Incident
    Resolved
    Solve Widget
    Solve Email
    Solve for Slack

    We are currently monitoring the AWS service outage that is impacting connectivity with certain Helpdesk systems. This may cause intermittent issues with handoffs or message delivery between Forethought and your Helpdesk platform.

    Solve Voice
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now
    Solve Voice Call Transfers
    Started 21 Oct 2025 19:01:05 (5 days ago), resolved 22 Oct 2025 00:41:46 (5 days ago)
    Minor Incident
    Resolved
    Solve Voice

    We are currently monitoring an issue affecting Solve Voice call transfers due to a Twilio service disruption. As a result, some users may experience errors or failures when transferring calls.

    Our engineering team is actively working on mitigations within our systems while monitoring Twilio’s status and recovery efforts. We will provide updates as we make progress.

    Solve for Slack
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
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    now
    AWS Outage Impacting Helpdesk Integrations
    Started 20 Oct 2025 19:26:24 (6 days ago), resolved 20 Oct 2025 23:29:31 (6 days ago)
    Minor Incident
    Resolved
    Solve Widget
    Solve Email
    Solve for Slack

    We are currently monitoring the AWS service outage that is impacting connectivity with certain Helpdesk systems. This may cause intermittent issues with handoffs or message delivery between Forethought and your Helpdesk platform.

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