Some customers are currently experiencing issues accessing or using conversations view the Ada Dashboard. This issue impacts Dashboard users only — end users interacting with your AI agents remain fully unaffected.
Our team is aware of the disruption and is actively working to restore normal functionality as quickly as possible. We apologize for the inconvenience this may cause.
Resolved: This incident has been resolved.
2 Dec 2025 04:17:03 (6 days ago)
Monitoring: Some customers may continue to see delays in conversation view updates. Our team has made progress and data is steadily catching up. We expect recovery to continue gradually through tomorrow. Thank you for your patience while we work to restore full performance.
2 Dec 2025 02:48:59 (6 days ago)
Investigating: We are continuing to investigate this issue.
2 Dec 2025 02:05:21 (6 days ago)
Investigating: We are continuing to investigate this issue.
2 Dec 2025 01:08:15 (6 days ago)
Investigating: We are continuing to investigate this issue.
2 Dec 2025 00:37:51 (6 days ago)
Investigating: We are continuing to investigate this issue.
2 Dec 2025 00:07:32 (6 days ago)
Investigating: We are continuing to investigate this issue.
1 Dec 2025 23:41:37 (6 days ago)
Investigating: We are continuing to investigate this issue.
1 Dec 2025 23:03:20 (6 days ago)
Investigating: We are continuing to investigate this issue.
1 Dec 2025 22:31:29 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 22:01:41 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 21:35:35 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 21:05:25 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 20:35:39 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 19:59:24 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 19:03:18 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 18:31:14 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 17:59:25 (6 days ago)
Investigating: We are continuing to investigate the issue
1 Dec 2025 17:29:12 (6 days ago)
Investigating: Some customers are currently experiencing issues accessing or using conversations view the Ada Dashboard. This issue impacts Dashboard users only — end users interacting with your AI agents remain fully unaffected.
Our team is aware of the disruption and is actively working to restore normal functionality as quickly as possible. We apologize for the inconvenience this may cause.
1 Dec 2025 16:59:52 (6 days ago)
