Medallia Experience Orchestration status is Operational

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Medallia Experience Orchestration MXO Europe (EU2)

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

01 - Investigating
Started 17 Jan 2025 14:54:57 (14 hours ago), resolved 17 Jan 2025 15:53:48 (13 hours ago)
Minor Incident
Resolved
MXO Europe (EU2)

Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynamic Audiences will be affected and may not work. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.

Medallia Experience Orchestration Outage Survival Guide

A step-by-step guide to help you survive a Medallia Experience Orchestration outage
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    Medallia Experience Orchestration Components

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    Medallia Experience Orchestration MXO Europe (EU2)

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    01 - Investigating
    Started 17 Jan 2025 14:54:57 (14 hours ago), resolved 17 Jan 2025 15:53:48 (13 hours ago)
    Minor Incident
    Resolved
    MXO Europe (EU2)

    Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynamic Audiences will be affected and may not work. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.

    Medallia Experience Orchestration MXO North America (NA5)

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    Medallia Experience Orchestration MXO Asia Pacific (AP1)

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    Piano Analytics Data Collection
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    [Piano Analytics] Delay in real-time data
    Started 15 Jan 2025 11:38:43 (3 days ago), resolved 15 Jan 2025 11:53:49 (3 days ago)
    Major Incident
    Postmortem
    Piano Analytics Data Collection

    We are currently experiencing a delay in real-time data collection on Piano Analytics. Scheduled exports will be sent once the data is ready. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.

    Affected customers - All customers

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