Medallia Experience Orchestration status is Operational

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Medallia Experience Orchestration MXO Europe (EU2)

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Medallia Experience Orchestration MXO Asia Pacific (AP1)

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

AP1: Feature Disruption Datastores Request Failing
Started 19 Jun 2025 13:30:36 (4 days ago), resolved 19 Jun 2025 14:14:07 (4 days ago)
Major Incident
Resolved
MXO Asia Pacific (AP1)

Customers in our Asia Pacific production environment will be experiencing issues with datastores as of 20.00PM SGT on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.

EU2: Feature Disruption: Datastores requests failing
Started 19 Jun 2025 13:28:24 (4 days ago), resolved 19 Jun 2025 14:13:25 (4 days ago)
Major Incident
Resolved
MXO Europe (EU2)

Customers in our European production environment will be experiencing issues with datastores as of 01.00PM CET on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.

Medallia Experience Orchestration Outage Survival Guide

A step-by-step guide to help you survive a Medallia Experience Orchestration outage
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    Medallia Experience Orchestration Components

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    Medallia Experience Orchestration MXO Europe (EU2)

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    EU2: Feature Disruption: Datastores requests failing
    Started 19 Jun 2025 13:28:24 (4 days ago), resolved 19 Jun 2025 14:13:25 (4 days ago)
    Major Incident
    Resolved
    MXO Europe (EU2)

    Customers in our European production environment will be experiencing issues with datastores as of 01.00PM CET on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.

    Medallia Experience Orchestration MXO North America (NA5)

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    Medallia Experience Orchestration MXO Asia Pacific (AP1)

    Mon 16
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    AP1: Feature Disruption Datastores Request Failing
    Started 19 Jun 2025 13:30:36 (4 days ago), resolved 19 Jun 2025 14:14:07 (4 days ago)
    Major Incident
    Resolved
    MXO Asia Pacific (AP1)

    Customers in our Asia Pacific production environment will be experiencing issues with datastores as of 20.00PM SGT on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.