Medallia Experience Orchestration status is Operational

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Medallia Experience Orchestration MXO Europe (EU2)

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Active Incidents

No active incidents

Recently Resolved Incidents

Failed Dynamic Audience Queries
Started 26 Aug 2025 14:44:48 (13 hours ago), resolved 27 Aug 2025 02:13:03 (2 hours ago)
Minor Incident
Resolved
MXO Europe (EU2)

Some customer may have noticed their dynamic audience queries have failed in our European Production environment This was due to an issue with our 3rd party provider. Therefore any failed queries will need to be manually re-processed. We apologize for the inconvenience this caused. We are currently monitoring the issue and will update when it's resolved by our vendor.

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    Medallia Experience Orchestration Components

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    Medallia Experience Orchestration MXO Europe (EU2)

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    Failed Dynamic Audience Queries
    Started 26 Aug 2025 14:44:48 (13 hours ago), resolved 27 Aug 2025 02:13:03 (2 hours ago)
    Minor Incident
    Resolved
    MXO Europe (EU2)

    Some customer may have noticed their dynamic audience queries have failed in our European Production environment This was due to an issue with our 3rd party provider. Therefore any failed queries will need to be manually re-processed. We apologize for the inconvenience this caused. We are currently monitoring the issue and will update when it's resolved by our vendor.

    Medallia Experience Orchestration MXO North America (NA5)

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    Medallia Experience Orchestration MXO Asia Pacific (AP1)

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