Sigma Computing Status

Resolved: We have identified that PDF export failures were impacting a small percentage of our users. We applied mitigation steps and our monitoring indicates that this issue has been resolved. We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in the coming days.

Impacted Cloud Regions & Services: AWS US and GCP US regions, PDF Exports

User Experience: We expect impacted users' scheduled exports to succeed without the errors seen previously

Incident Start Time: Approximately 13:00 UTC on 2025-12-11

Incident End Time: Approximately 17:50 UTC on 2025-12-11

Investigating: We are continuing to investigate the issue at the highest priority.

We will provide updates on this page when we have pertinent status updates.

Investigating: We have received reports of errors causing PDF exports to fail. We are investigating the issue at the highest priority.

Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: AWS US and GCP US regions, PDF Exports User Experience: Timeout errors causing PDF export failures Incident Start Time: Approximately 13:00 UTC on 2025-12-11

We will provide updates on this page when we have pertinent status updates.

Resolved: We have identified that PDF export failures were impacting a small percentage of our users. We applied mitigation steps and our monitoring indicates that this issue has been resolved. We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in the coming days.

Impacted Cloud Regions & Services: AWS US and GCP US regions, PDF Exports

User Experience: We expect impacted users' scheduled exports to succeed without the errors seen previously

Incident Start Time: Approximately 13:00 UTC on 2025-12-11

Incident End Time: Approximately 17:50 UTC on 2025-12-11

Investigating: We are continuing to investigate the issue at the highest priority.

We will provide updates on this page when we have pertinent status updates.

Investigating: We have received reports of errors causing PDF exports to fail. We are investigating the issue at the highest priority.

Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: AWS US and GCP US regions, PDF Exports User Experience: Timeout errors causing PDF export failures Incident Start Time: Approximately 13:00 UTC on 2025-12-11

We will provide updates on this page when we have pertinent status updates.