Piano Software status is Operational

Sat 22
Sun 23
Mon 24
Tue 25
Wed 26
Thu 27
Fri 28
now
Composer Experience Execution - US
Sat 22
Sun 23
Mon 24
Tue 25
Wed 26
Thu 27
Fri 28
now
API Endpoints - cxense - api.cxense.com
Sat 22
Sun 23
Mon 24
Tue 25
Wed 26
Thu 27
Fri 28
now
Piano ESP Email Distribution
Sat 22
Sun 23
Mon 24
Tue 25
Wed 26
Thu 27
Fri 28
now
Last updated 1 minute ago from official status page. Learn more

You're checking on Piano Software - but is your own site converting?

Outages aren't the only thing that costs you visitors. Get a visual audit that shows exactly where your site loses conversions. Free, takes 2 minutes.

Audit Your Website Free →

Active Incidents

No active incidents

Recently Resolved Incidents

[Composer + Audience] Data Errors (US region)
Started 26 Aug 2026 07:43:42 (4 days ago), resolved 26 Aug 2026 20:26:15 (3 days ago)
Minor Incident
Resolved
Composer Experience Execution - US
API Endpoints - cxense - api.cxense.com

We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. The issue began around 05:00 UTC. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

[API Availability] + [Composer Experience Execution] – Segmentation & Audience Data Errors – US
Started 24 Aug 2026 15:31:56 (5 days ago), resolved 24 Aug 2026 18:04:50 (5 days ago)
Minor Incident
Resolved
Composer Experience Execution - US
API Endpoints - cxense - api.cxense.com

We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

[Email Distribution] – Email and Push Notification Delivery Issues
Started 24 Aug 2026 05:08:14 (6 days ago), resolved 24 Aug 2026 09:15:43 (6 days ago)
Minor Incident
Resolved
Piano ESP Email Distribution

We are currently investigating an issue affecting the delivery of emails and push notifications for ESP users. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

Piano Software Outage Survival Guide

A step-by-step guide to help you survive a Piano Software outage
NaN%

    Piano Software Components

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Composer Experience Execution

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Composer Experience Execution - US
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    [API Availability] + [Composer Experience Execution] – Segmentation & Audience Data Errors – US
    Started 24 Aug 2026 15:31:56 (5 days ago), resolved 24 Aug 2026 18:04:50 (5 days ago)
    Minor Incident
    Resolved
    Composer Experience Execution - US
    API Endpoints - cxense - api.cxense.com

    We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

    [Composer + Audience] Data Errors (US region)
    Started 26 Aug 2026 07:43:42 (4 days ago), resolved 26 Aug 2026 20:26:15 (3 days ago)
    Minor Incident
    Resolved
    Composer Experience Execution - US
    API Endpoints - cxense - api.cxense.com

    We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. The issue began around 05:00 UTC. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

    Composer Experience Execution - Asia
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Composer Experience Execution - Australia
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Composer Experience Execution - Europe
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Subscription Management + Billing

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Checkout - US - buy.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Checkout - Asia - buy-ap.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Checkout - Australia - buy-au.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Checkout - Europe - buy-eu.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Identity Management

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Registration + Login - US - id.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Registration + Login - Australia - id-au.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Registration + Login - Asia - id-ap.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Registration + Login - EU - id.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Dashboards, Interfaces and Platform

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Publisher Dashboard - US - https://dashboard.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Publisher Dashboard - Asia - https://dashboard-ap.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Publisher Dashboard - Australia - https://dashboard-au.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Publisher Dashboard - Europe - https://dashboard-eu.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Dashboard - US - esp.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Dashboard - Asia - esp-ap.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Dashboard - Australia - esp-au.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Dashboard - Europe - esp-eu.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Audience - Insight
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Content Recommendations Dashboard
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Audience Dashboard
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Interfaces Availability
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Exports
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Dataflow Exports
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Data Sharing
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano authentication – auth.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software API Availability

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - US - api.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - Asia - api-ap.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - AU - api-au.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - EU - api-eu.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - ESP - api-esp.piano.io
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    API Endpoints - cxense - api.cxense.com
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    [API Availability] + [Composer Experience Execution] – Segmentation & Audience Data Errors – US
    Started 24 Aug 2026 15:31:56 (5 days ago), resolved 24 Aug 2026 18:04:50 (5 days ago)
    Minor Incident
    Resolved
    Composer Experience Execution - US
    API Endpoints - cxense - api.cxense.com

    We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

    [Composer + Audience] Data Errors (US region)
    Started 26 Aug 2026 07:43:42 (4 days ago), resolved 26 Aug 2026 20:26:15 (3 days ago)
    Minor Incident
    Resolved
    Composer Experience Execution - US
    API Endpoints - cxense - api.cxense.com

    We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. The issue began around 05:00 UTC. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

    Piano Analytics - Reporting API
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Recommendations

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP On-Site Recommendations
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Content Recommendations
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Email Distribution

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Email Distribution
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    [Email Distribution] – Email and Push Notification Delivery Issues
    Started 24 Aug 2026 05:08:14 (6 days ago), resolved 24 Aug 2026 09:15:43 (6 days ago)
    Minor Incident
    Resolved
    Piano ESP Email Distribution

    We are currently investigating an issue affecting the delivery of emails and push notifications for ESP users. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.

    Registration + Login and Management + Billing Transactional Emails
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Data Collection

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Composer Data Collection
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Data Collection - Crawler
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano ESP Data Collection
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Data Collection
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Audience - Data Collection
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Data Processing

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Analytics Data Processing
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Audience - Data Processing / Connections
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Piano Audience - User Profiles Backend
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software SocialFlow

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    SocialFlow.com Site uptime
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Trib.al uptime
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    SocialFlow publishing
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Feed Fetcher
    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software CCE

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Piano Search

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now

    Piano Software Other

    Sat 22
    Sun 23
    Mon 24
    Tue 25
    Wed 26
    Thu 27
    Fri 28
    now
    Stay ahead of Piano Software outages
    Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.