Piano Software Status
Real-time updates of Piano Software issues and outages
Piano Software status is Partially Degraded Service
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Piano Software Dashboards, Interfaces and Platform
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Piano Audience Dashboard
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Active Incidents
[Piano Audience] User Profile Backend Data Processing Delays
Started 20 Jul 2026 19:46:08 (47 minutes ago), still ongoing
Minor Incident
Identified
Piano Audience Dashboard
We are observing data processing delays on the CDP caused by data improvement efforts for managing the cx prefix and the composer application ID. If you are using the cxense's external profile update API (https://api.cxense.com/profile/user/external/update) you will observe 1-2 hours of delays when reading the same profile using (https://api.cxense.com/profile/user/external/update).
Our team is now reconciling the data back into a single, correct view, and this reconciliation is the source of the ongoing delay. No data has been lost, all events are being processed, currently with an approximate delay of 1–2 hours. We apologize for the inconvenience and will share an update as the backlog clear
Recently Resolved Incidents
No recent incidents
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Piano Software Components
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Piano Software Composer Experience Execution
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Composer Experience Execution - US
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Composer Experience Execution - Asia
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Composer Experience Execution - Australia
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Composer Experience Execution - Europe
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Piano Software Subscription Management + Billing
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Checkout - US - buy.piano.io
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Checkout - Asia - buy-ap.piano.io
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Checkout - Australia - buy-au.piano.io
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Checkout - Europe - buy-eu.piano.io
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Piano Software Identity Management
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Registration + Login - US - id.piano.io
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Registration + Login - Australia - id-au.piano.io
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Registration + Login - Asia - id-ap.piano.io
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Registration + Login - EU - id.piano.io
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Piano Software Dashboards, Interfaces and Platform
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Publisher Dashboard - US - https://dashboard.piano.io
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Publisher Dashboard - Asia - https://dashboard-ap.piano.io
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Publisher Dashboard - Australia - https://dashboard-au.piano.io
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Publisher Dashboard - Europe - https://dashboard-eu.piano.io
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Piano ESP Dashboard - US - esp.piano.io
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Piano ESP Dashboard - Asia - esp-ap.piano.io
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Piano ESP Dashboard - Australia - esp-au.piano.io
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Piano ESP Dashboard - Europe - esp-eu.piano.io
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Piano Audience - Insight
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Piano Content Recommendations Dashboard
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Piano Audience Dashboard
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[Piano Audience] User Profile Backend Data Processing Delays
Started 20 Jul 2026 19:46:08 (47 minutes ago), still ongoing
Minor Incident
Identified
Piano Audience Dashboard
We are observing data processing delays on the CDP caused by data improvement efforts for managing the cx prefix and the composer application ID. If you are using the cxense's external profile update API (https://api.cxense.com/profile/user/external/update) you will observe 1-2 hours of delays when reading the same profile using (https://api.cxense.com/profile/user/external/update).
Our team is now reconciling the data back into a single, correct view, and this reconciliation is the source of the ongoing delay. No data has been lost, all events are being processed, currently with an approximate delay of 1–2 hours. We apologize for the inconvenience and will share an update as the backlog clear
Piano Analytics Interfaces Availability
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Piano Analytics Exports
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Piano Analytics Dataflow Exports
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Piano Analytics Data Sharing
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Piano authentication – auth.piano.io
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Piano Software API Availability
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API Endpoints - US - api.piano.io
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API Endpoints - Asia - api-ap.piano.io
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API Endpoints - AU - api-au.piano.io
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API Endpoints - EU - api-eu.piano.io
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API Endpoints - ESP - api-esp.piano.io
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API Endpoints - cxense - api.cxense.com
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Piano Analytics - Reporting API
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Piano Software Recommendations
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Piano ESP On-Site Recommendations
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Piano Content Recommendations
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Piano Software Email Distribution
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Piano ESP Email Distribution
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Registration + Login and Management + Billing Transactional Emails
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Piano Software Data Collection
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Piano Composer Data Collection
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Piano Data Collection - Crawler
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Piano ESP Data Collection
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Piano Analytics Data Collection
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Piano Audience - Data Collection
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Piano Software Data Processing
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Piano Analytics Data Processing
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Piano Audience - Data Processing / Connections
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Piano Audience - User Profiles Backend
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Piano Software SocialFlow
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SocialFlow.com Site uptime
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Trib.al uptime
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SocialFlow publishing
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Feed Fetcher
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Piano Software CCE
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Piano Software Piano Search
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Piano Software Other
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Piano Software Alternatives
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