Mercari status is Partially Degraded Service

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Mercari Shipping

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Mercari Customer Service

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Active Incidents

Shipping Service Disruption Due to Winter Storms and Severe Weather
Started 19 Mar 2025 16:53:19 (1 month ago), still ongoing
Critical Incident
Monitoring
Shipping

Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to winter storms. We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

Delays in Customer Support Response Due to High Volume
Started 5 Mar 2025 02:03:06 (2 months ago), still ongoing
Minor Incident
Monitoring
Customer Service

We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.

Recently Resolved Incidents

No recent incidents

Mercari Outage Survival Guide

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    Mercari Components

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    Mercari Mobile Apps

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    Mercari Web site

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    Mercari Listing

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    Mercari Purchasing

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    Mercari Shipping

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    Shipping Service Disruption Due to Winter Storms and Severe Weather
    Started 19 Mar 2025 16:53:19 (1 month ago), still ongoing
    Critical Incident
    Monitoring
    Shipping

    Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to winter storms. We appreciate your patience when receiving, shipping, or rating your orders.

    Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

    Mercari Rating

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    Mercari Payouts

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    Mercari Verification

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    Mercari Customer Service

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    Delays in Customer Support Response Due to High Volume
    Started 5 Mar 2025 02:03:06 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Customer Service

    We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

    We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.

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