Mercari status is Partially Degraded Service

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Mercari Customer Service

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Active Incidents

Delays in Customer Support Response Due to High Volume
Started 1 Aug 2025 17:12:46 (5 days ago), still ongoing
Minor Incident
Monitoring
Customer Service

We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.

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    Mercari Customer Service

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    Delays in Customer Support Response Due to High Volume
    Started 1 Aug 2025 17:12:46 (5 days ago), still ongoing
    Minor Incident
    Monitoring
    Customer Service

    We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

    We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.

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