Mercari Status

Monitoring: Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area due to winter storms. We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

Monitoring: We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.

We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.

Resolved: This incident has been resolved.

Monitoring: The ongoing issues with tracking have been identified and we are currently working towards a solution, and tracking updates will be backfilled once 100% resolved.

We appreciate your patience.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Our USPS Label creation processor encountered an issue via 3rd party.
The issue has been identified, and a fix is being implemented.

Investigating: Our USPS Label creation processor encountered an issue via 3rd party.
We're currently investigating the cause.