Mercari status is Partially Degraded Service

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Mercari Shipping

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Due to the overwhelming volume of support inquiries related to Shipping from Hurricane Helene, our average response time right now is about 48 hours. We appreciate your patience and please do not create another inquiry for the same issue.
Started 12 Sep 2024 01:03:35 (2 months ago), still ongoing
Minor Incident
Monitoring
Shipping

Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area across Southern eastern U.S due to the Hurricane We appreciate your patience when receiving, shipping, or rating your orders.

Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

Recently Resolved Incidents

No recent incidents

Mercari Outage Survival Guide

A step-by-step guide to help you survive a Mercari outage
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    Mercari Components

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    Mercari Mobile Apps

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    Mercari Web site

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    Mercari Listing

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    Mercari Purchasing

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    Mercari Shipping

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    Due to the overwhelming volume of support inquiries related to Shipping from Hurricane Helene, our average response time right now is about 48 hours. We appreciate your patience and please do not create another inquiry for the same issue.
    Started 12 Sep 2024 01:03:35 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Shipping

    Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area across Southern eastern U.S due to the Hurricane We appreciate your patience when receiving, shipping, or rating your orders.

    Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

    Mercari Rating

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    Mercari Payouts

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    Mercari Verification

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    Mercari Customer Service

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    Mercari Alternatives

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    SHOPLINE Payments

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    [HK] SHOPLINE Payments - Alipay
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    [TW/HK][金流] 部分付款方式在使用 IOS 裝置與最新版本的 Messenger 時有機率無法完成結帳
    Started 25 Sep 2024 10:28:41 (1 month ago), still ongoing
    Minor Incident
    Identified
    [HK] PayMe for Business‎
    [HK] SHOPLINE Payments - Alipay
    [HK] SHOPLINE Payments - WeChat Pay
    [TW] LINE Pay

    偵測到部分顧客若在最新版本 476.1.0 的 Messenger App 中開啟商店,有機率無法正常完成結帳流程,現階段若有遇到顧客反應結帳流程異常,請您先引導顧客使用「手機瀏覽器」開啟商店,再次進行結帳即可排除。目前已經與第三方廠商確認中,若有任何更新,會再通知您,謝謝您!

    已知有機會受影響的支付方式 HK: SHOPLINE Payments - WeChat Pay、SHOPLINE Payments - Alipay、PayMe for Business‎ TW: LINE Pay

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    Squarespace Domain Reseller API

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    Issues with Database Connection
    Started 17 Jul 2024 18:22:54 (4 months ago), still ongoing
    Major Incident
    Investigating
    Domain Reseller API

    We identified potential issues with database connection, system is intermittently available.

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    ShippyPro Carriers

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    Asendia
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    Asendia: label creation temporarily unavailable
    Started 24 Oct 2024 15:08:56 (11 days ago), still ongoing
    Critical Incident
    Investigating
    Asendia

    The service is experiencing some outages, your orders might be impacted.

    See all
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    Commonly Used Together