HelpDesk Status
Real-time updates of HelpDesk issues and outages
HelpDesk status is Partially Degraded Service
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HelpDesk Subprocessors' service
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Active Incidents
Delayed Creation of Tickets from Forwarded Emails
Started 7 Dec 2025 13:03:23 (3 hours ago), still ongoing
Minor Incident
Identified
Subprocessors' service
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.
Recently Resolved Incidents
No recent incidents
HelpDesk Outage Survival Guide
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HelpDesk Components
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HelpDesk Agent app
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HelpDesk API
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HelpDesk Integrations
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HelpDesk Support chat on www.helpdesk.com
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HelpDesk Subprocessors' service
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Delayed Creation of Tickets from Forwarded Emails
Started 7 Dec 2025 13:03:23 (3 hours ago), still ongoing
Minor Incident
Identified
Subprocessors' service
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.