Evolve IP status is Operational

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Evolve IP Outage Survival Guide

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    Evolve IP Components

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    Evolve IP Help Center

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    Authentication and User Management
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    Service Desk Portal
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    Evolve IP UCaaS

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    Telephony
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    Evolve Teams
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    Recap
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    Evolve Messaging (SMS/MMS)
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    Evolve IP CCaaS (US)

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    Telephony
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    Applications
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    Features
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    Call Center Reporting
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    ECS
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    Data Warehouse
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    Evolve IP OSSmosis

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    Admin Portal
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    ECS Admin Portal
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    WaaS Management
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    Evolve IP DRaaS

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    ZT East
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    ZT West
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    VE East
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    VE West
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    Cloud Backup
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    Evolve IP DaaS 3

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    DaaS 3 Admin East
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    DaaS 3 Admin West
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    Evolve IP DaaS 2

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    DaaS 2 Admin East
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    DaaS 2 Admin West
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    Evolve IP IaaS

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    RMM
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    Virtual Data Center Admin East
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    Virtual Data Center Admin West
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    Evolve IP Clearlogin

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    User Dashboard
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    Admin Console
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    Clearlogin Directory
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    Password Manager
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    AWS cloudfront
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    Evolve IP Sync

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    Web Interface
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    Storage
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    Sync Service
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    Evolve IP Network

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    DNS
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    NTP
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    Cloud Connect East
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    Cloud Connect West
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    Internet East
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    Internet West
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    Cloud Firewall East
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    Cloud Firewall West
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    Evolve IP Hosted Exchange

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    HEX East
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    Evolve IP Workspaces

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    Vetanium
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    blueprintCLOUD
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    continuumCLOUD
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    dvmCLOUD
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    Managed IT Server
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    Evolve IP Data Center Core Services

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    Cleveland, OH
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    Minneapolis, MN
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    Norristown, PA
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    Philadelphia, PA
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    Las Vegas, NV
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    Amsterdam, Netherlands
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    Delft, Netherlands
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    London, UK
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    Northamptonshire, UK
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    Evolve IP Third Party Cloud Services

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    <a href="https://azure.microsoft.com/en-us/status/" target="_blank">Microsoft Azure</a>
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    <a href="https://portal.office.com/servicestatus" target="_blank">Microsoft Office 365</a>
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    <a href="http://servicestatus.sco.cisco.com/status" target="_blank">Cisco Web Security</a>
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    <a href="https://community.mimecast.com/docs/DOC-1134#jive_content_id_North_America_Regio" target="_blank">Mimecast Email Security & Archival</a>
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    Unity (Licensing)
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    Unity (Chat)
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    Trend Micro Worry Free Portal
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    Tenfold CRM Platform
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    Evolve IP Client Training Center

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    Evolve IP Data Warehouse

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    Snowflake Snowflake Data Warehouse (Database)
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    Snowflake Snowpipe (Data Ingestion)
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    Snowflake Replication
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    Evolve IP Alternatives

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    Workflow
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    Twilio Integration on MiContact Center Business
    Started 13 Sep 2024 21:34:46 (5 days ago), still ongoing
    Minor Incident
    Monitoring
    Workflow
    Workflow
    Workflow

    We are aware of an issue when customers send messages through the Twilio Integration configured via Mitel Administration Portal to MiContact Center Business. The messages will get routed to the agent however the agent is unable to send messages back to the customer. The agent inside of WebIgnite will see a message "Unable to send previous message."

    We are currently working on a fix and will provide an update once it has been deployed.

    Media
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    Mitel One Mobile One-Way Audio in EU Region
    Started 11 Sep 2024 12:35:57 (7 days ago), still ongoing
    Minor Incident
    Monitoring
    Media

    We are investigating outbound call issues from Mitel One Mobile clients with carrier minutes enabled. We will provide an update when we have more information.

    See all
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    Poly Cloud Services Poly Lens

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    Email Invitation / Re-send Invite function is not performing reliably
    Started 6 Sep 2024 04:22:52 (12 days ago), still ongoing
    Minor Incident
    Investigating
    Poly Lens

    Email invites are occasionally failing...and the Re-send Invite function in the Account Member tab is not functioning properly. Engineering is investigating the issue

    See all
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    NVIDIA GeForce NOW NVIDIA Global Services

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    GeForce NOW membership maintenance
    Started 14 Jul 2024 13:36:41 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by Sunday, July 14th, 12:00 PM PST, thanks for your patience.

    Honkai: Star Rail has an issue with the v2.3 update and is under maintenance on GeForce NOW.
    Started 19 Jun 2024 05:13:41 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    Honkai: Star Rail has an issue with the v2.3 update and is under maintenance on GeForce NOW. The maintenance is expected to take a long time and during the maintenance period, the game will not be playable on GeForce NOW.

    GeForce NOW global outage for XBOX users - update
    Started 19 Jul 2024 21:00:48 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    Update: GeForce NOW is currently experiencing a global outage for linking their Xbox accounts with GFN. We are still working on a fix to bring back the service as soon as possible. Thank you for your patience!

    Certain versions of GeForce NOW Windows and Mac app need to be updated
    Started 24 Jul 2024 14:29:29 (2 months ago), still ongoing
    Minor Incident
    Investigating
    NVIDIA Global Services

    There is an issue with Automatic Updates in the Windows and Mac clients. If you have the following versions of the client app, please download the latest app:

    2.0.63.131 2.0.63.137 2.0.64.124 2.0.64.128

    Please visit https://www.nvidia.com/en-us/geforce-now/download/ to download the latest app.

    Download the latest GeForce NOW app to stay up-to-date
    Started 25 Jul 2024 18:58:37 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We're tracking an issue with GeForce NOW's Windows and Mac apps that impacts automatic updates.

    This affects versions 2.0.63.131, 2.0.63.137, 2.0.64.124 and 2.0.64.128.

    Members can download and install the latest version to fix the issue here: https://www.nvidia.com/en-us/geforce-now/download/

    EA App games launch Issue
    Started 31 Jul 2024 02:48:17 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are currently investigating an issue with launching EA App games from Steam.

    Streaming Issues on Windows Browsers
    Started 1 Aug 2024 20:47:34 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are currently investigating intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices.

    We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

    Long patching for Once Human
    Started 3 Aug 2024 13:29:28 (2 months ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

    Streaming Issues on Windows Browsers
    Started 5 Aug 2024 23:15:20 (1 month ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices. A fix is included in the next Chrome and Edge browser patches.

    We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

    Streaming Issues on Windows Browsers
    Started 6 Aug 2024 23:43:26 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices. A fix has been implemented on Chrome browsers with the latest patch (127.0.6533.100). Issues on Edge browsers will be resolved with a patch expected by the end of August.

    Streaming Issues on Windows Browsers
    Started 10 Aug 2024 00:38:35 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices.

    A fix has been implemented with the latest patch for Chrome browser (version 127.0.6533.100) and Edge browser (version 127.0.2651.98).

    GeForce NOW membership maintenance
    Started 11 Aug 2024 13:52:07 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by August 11th 12 PM PST, thanks for your patience.

    XBOX automatic sign-on
    Started 22 Aug 2024 15:01:31 (27 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that EU-West users that connect to NP-LON-06 are not getting Xbox automatic sign-on when playing Xbox games. Users can select another server from the GeForce NOW application until this is fixed.

    XBOX automatic sign-in
    Started 22 Aug 2024 16:38:55 (27 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • Some Xbox games may quit with no error message.
    XBOX automatic sign-in
    Started 22 Aug 2024 22:13:16 (27 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • Some Xbox games may quit with no error message.
    XBOX automatic sign-in
    Started 23 Aug 2024 00:45:52 (27 days ago), still ongoing
    Incident without Impact
    Investigating
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

    • RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
    • RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
    • RESOLVED: Some Xbox games may quit with no error message.
    Xbox automatic sign-in
    Started 23 Aug 2024 20:31:41 (26 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are aware that some users are experiencing issues with Xbox automatic sign-in. If you are experiencing problems, most users can follow the steps in this support article to fix Xbox automatic sign-in https://nvidia.custhelp.com/app/answers/detail/a_id/5574. We are aware that for a smaller set of users, following these instructions does not always enable Xbox automatic sign-in. If you are experiencing problems, please send in-app feedback so we can analyze your sessions and work on a fix.

    Long patching for Once Human
    Started 26 Aug 2024 17:00:30 (23 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

    Long patching for Call of Duty HQ
    Started 30 Aug 2024 18:22:16 (19 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are experiencing a delay in applying the latest patch for Call of Duty HQ on Steam. We are working on making the game available again as soon as possible.

    Baldur's Gate 3 in maintenance
    Started 5 Sep 2024 13:59:57 (13 days ago), still ongoing
    Incident without Impact
    Monitoring
    NVIDIA Global Services

    We are currently working to resolve an issue affecting Baldur's Gate 3. We will make them available to play as soon as the issue is resolved.

    NPA-ABY-MVD-01
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    now
    We are seeing some queuing in LATAM South regions which is closely monitored.
    Started 10 Jul 2024 03:39:05 (2 months ago), still ongoing
    Minor Incident
    Investigating
    NPA-ABY-MVD-01
    NPA-ABY-MVD-02

    We are currently investigating the issue.

    See all
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