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Recently Resolved Incidents

Subset of Salesforce posture rule unexpectedly changed to passing
Started 28 Aug 2025 16:06:43 (7 days ago), resolved 28 Aug 2025 23:05:48 (7 days ago)
Minor Incident
Resolved
Posture Management

We have identified an issue impacting a subset of Salesforce posture rules. Impacted customers may find that the rule IDs noted below will have unexpectedly moved from a failing to passing state. In the course of addressing the underlying cause, and rules being reverted to their proper state, posture drift alerts may be received.

Environments Impacted: US, EU, AU

SalesforceInactivePrivilegedAccounts SalesforceSystemAdmins SalesforcePrivilegedUsersFromLowReputationDomains SalesforceGhostAdmins SalesforceUsersWithCreatePublicLinks SalesforceWeakerProfilePasswordSettings SalesforceExternalUserObjectAccess SalesforceUsersWaivedMFA SalesforceGuestUserObjectAccess SalesforceUsersNoMFA SalesforceIntegrationUsersWithSysAdminProfile SalesforceRiskyGuestUsers SalesforceFieldLevelAccessForEncryptedData SalesforceWeakerProfileSessionSettings SalesforceFieldLevelAccessForComplianceData SalesforceAppsExcessivePermissions

Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.

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    Obsidian Security Posture Management

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    Subset of Salesforce posture rule unexpectedly changed to passing
    Started 28 Aug 2025 16:06:43 (7 days ago), resolved 28 Aug 2025 23:05:48 (7 days ago)
    Minor Incident
    Resolved
    Posture Management

    We have identified an issue impacting a subset of Salesforce posture rules. Impacted customers may find that the rule IDs noted below will have unexpectedly moved from a failing to passing state. In the course of addressing the underlying cause, and rules being reverted to their proper state, posture drift alerts may be received.

    Environments Impacted: US, EU, AU

    SalesforceInactivePrivilegedAccounts SalesforceSystemAdmins SalesforcePrivilegedUsersFromLowReputationDomains SalesforceGhostAdmins SalesforceUsersWithCreatePublicLinks SalesforceWeakerProfilePasswordSettings SalesforceExternalUserObjectAccess SalesforceUsersWaivedMFA SalesforceGuestUserObjectAccess SalesforceUsersNoMFA SalesforceIntegrationUsersWithSysAdminProfile SalesforceRiskyGuestUsers SalesforceFieldLevelAccessForEncryptedData SalesforceWeakerProfileSessionSettings SalesforceFieldLevelAccessForComplianceData SalesforceAppsExcessivePermissions

    Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.

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