Staffbase status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

[App/Intranet/Email] [Global] - Degraded Performance of AI Navigator, Podcast Generation and other AI parts of Staffbase
Started 31 Aug 2026 09:57:54 (3 days ago), resolved 31 Aug 2026 12:09:53 (3 days ago)
Major Incident
Resolved
Common Features

Affected feature: Staffbase AI (Navigator, Podcast, Email/Page generation)

Some customers may be experiencing trouble with our AI tools and encountering error messages when interacting with them.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [email protected].

Staffbase Outage Survival Guide

A step-by-step guide to help you survive a Staffbase outage
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    Staffbase Components

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    Staffbase App/Intranet/Email

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    Core API (Americas) [SLA]
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    Media API (Americas) [SLA]
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    Web App (Americas) [SLA]
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    Email API (Americas)
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    Core API (Europe) [SLA]
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    Media API (Europe) [SLA]
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    Web App (Europe) [SLA]
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    Email API (Europe)
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    Core API (Asia/Pacific) [SLA]
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    Media API (Asia/Pacific) [SLA]
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    Web App (Asia/Pacific) [SLA]
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    Email API (Asia/Pacific)
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    Staffbase Email Tracking Service
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    Common Features
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    [App/Intranet/Email] [Global] - Degraded Performance of AI Navigator, Podcast Generation and other AI parts of Staffbase
    Started 31 Aug 2026 09:57:54 (3 days ago), resolved 31 Aug 2026 12:09:53 (3 days ago)
    Major Incident
    Resolved
    Common Features

    Affected feature: Staffbase AI (Navigator, Podcast, Email/Page generation)

    Some customers may be experiencing trouble with our AI tools and encountering error messages when interacting with them.

    Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

    We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [email protected].

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    Staffbase Employee Email (Classic)

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    Web Application (US) [SLA]
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    Create Service (US) [SLA]
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    Client Integrations (US) [SLA]
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    Web Application (Germany) [SLA]
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    Create Service (Germany) [SLA]
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    Staffbase Support

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    Staffbase Communications Control (former dirico platform)

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    Communications Control API [SLA]
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    Communications Control Web Application [SLA]
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    Communications Control Login [SLA]
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