Kustomer Status

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: Kustomer has resolved an event affecting AI Agent Observability (AIC and AIR) on Prod1 that may prevent new observability traces from ingesting into the platform. To resolve this issue, our team has worked with our cloud provider to address the delays.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at [email protected] if you have additional questions or concerns.

Monitoring: Kustomer has worked with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are continuing to monitor recovery progress, and we’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer continues to work with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are monitoring recovery progress. We are experiencing incremental recovery, and we should continue to see recovery as time passes. We’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer continues to work with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are monitoring recovery progress, and we’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: We’re continuing to work with our cloud provider to resolve the delays affecting AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are closely monitoring recovery progress and we will continue to share updates as more information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer is aware of delays affecting AIC and AIR metrics ingestion on Prod1 due to an ongoing AWS OpenSearch Serverless service disruption. We’re working with our cloud provider toward recovery. We continue to monitor the situation and will share additional updates as more information becomes available. For any questions or concerns, please contact [email protected].

Identified: Kustomer is aware of delays affecting AIC and AIR metrics ingestion on Prod1 due to an ongoing AWS OpenSearch Serverless service disruption. We’re working with our cloud provider toward recovery, which is currently expected within the next two hours. We continue to monitor the situation and will share additional updates as more information becomes available. For any questions or concerns, please contact [email protected].

Identified: Kustomer has observed an issue affecting AI Agent Observability (AIC and AIR) on Prod1, resulting in new observability traces not being ingested into the platform. Existing traces remain accessible.

Our team continues to work toward a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer Support at [email protected] for any questions or concerns.

Identified: Kustomer has identified an event in AI Agent Observability (AIC and AIR) on Prod1 that may prevent new observability traces from ingesting into the platform. Existing traces remain available.

Our team is working to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer Support at [email protected] for any questions or concerns.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has confirmed that the platform and all services have returned to normal operation. All affected areas are fully restored, and performance remains stable. We will continue to monitor to ensure ongoing reliability. For any questions or concerns, please contact Kustomer Support at [email protected].

Monitoring: We continue to monitor the platform as performance and services steadily improve. The redrive of affected events has been completed, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We are continuing to monitor the platform as performance and services steadily improve. The redrive of affected events is nearly complete, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We’re continuing to monitor the platform. Performance and services continue to improve, and overall stability is trending positively. We’re also redriving affected events to ensure delivery and data consistency. Please reach out to Kustomer Support at [email protected] for any questions or concerns. Another update will be provided within 30 minutes.

Identified: Kustomer is aware of an event causing service disruption and latency due to the AWS incident.

Our team is seeing significant improvements across the platform. Login functionality has been restored, and services are steadily returning to normal capacity. We’ll continue to monitor performance closely to ensure full stability

We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is continuing to work to restore full service. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption and latency due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: We are continuing to investigate this issue.

Investigating: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: Kustomer has resolved an event affecting AI Agent Observability (AIC and AIR) on Prod1 that may prevent new observability traces from ingesting into the platform. To resolve this issue, our team has worked with our cloud provider to address the delays.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support at [email protected] if you have additional questions or concerns.

Monitoring: Kustomer has worked with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are continuing to monitor recovery progress, and we’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer continues to work with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are monitoring recovery progress. We are experiencing incremental recovery, and we should continue to see recovery as time passes. We’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer continues to work with our cloud provider to address the delays on AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are monitoring recovery progress, and we’ll continue to share further updates as new information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: We’re continuing to work with our cloud provider to resolve the delays affecting AIC and AIR metrics ingestion on Prod1, related to the ongoing AWS OpenSearch Serverless service disruption.

Our Engineering teams are closely monitoring recovery progress and we will continue to share updates as more information becomes available.

If you have any questions or concerns, please contact Kustomer Support at [email protected].

Identified: Kustomer is aware of delays affecting AIC and AIR metrics ingestion on Prod1 due to an ongoing AWS OpenSearch Serverless service disruption. We’re working with our cloud provider toward recovery. We continue to monitor the situation and will share additional updates as more information becomes available. For any questions or concerns, please contact [email protected].

Identified: Kustomer is aware of delays affecting AIC and AIR metrics ingestion on Prod1 due to an ongoing AWS OpenSearch Serverless service disruption. We’re working with our cloud provider toward recovery, which is currently expected within the next two hours. We continue to monitor the situation and will share additional updates as more information becomes available. For any questions or concerns, please contact [email protected].

Identified: Kustomer has observed an issue affecting AI Agent Observability (AIC and AIR) on Prod1, resulting in new observability traces not being ingested into the platform. Existing traces remain accessible.

Our team continues to work toward a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer Support at [email protected] for any questions or concerns.

Identified: Kustomer has identified an event in AI Agent Observability (AIC and AIR) on Prod1 that may prevent new observability traces from ingesting into the platform. Existing traces remain available.

Our team is working to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer Support at [email protected] for any questions or concerns.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has confirmed that the platform and all services have returned to normal operation. All affected areas are fully restored, and performance remains stable. We will continue to monitor to ensure ongoing reliability. For any questions or concerns, please contact Kustomer Support at [email protected].

Monitoring: We continue to monitor the platform as performance and services steadily improve. The redrive of affected events has been completed, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We are continuing to monitor the platform as performance and services steadily improve. The redrive of affected events is nearly complete, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We’re continuing to monitor the platform. Performance and services continue to improve, and overall stability is trending positively. We’re also redriving affected events to ensure delivery and data consistency. Please reach out to Kustomer Support at [email protected] for any questions or concerns. Another update will be provided within 30 minutes.

Identified: Kustomer is aware of an event causing service disruption and latency due to the AWS incident.

Our team is seeing significant improvements across the platform. Login functionality has been restored, and services are steadily returning to normal capacity. We’ll continue to monitor performance closely to ensure full stability

We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is continuing to work to restore full service. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption and latency due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: We are continuing to investigate this issue.

Investigating: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has confirmed that the platform and all services have returned to normal operation. All affected areas are fully restored, and performance remains stable. We will continue to monitor to ensure ongoing reliability. For any questions or concerns, please contact Kustomer Support at [email protected].

Monitoring: We continue to monitor the platform as performance and services steadily improve. The redrive of affected events has been completed, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We are continuing to monitor the platform as performance and services steadily improve. The redrive of affected events is nearly complete, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We’re continuing to monitor the platform. Performance and services continue to improve, and overall stability is trending positively. We’re also redriving affected events to ensure delivery and data consistency. Please reach out to Kustomer Support at [email protected] for any questions or concerns. Another update will be provided within 30 minutes.

Identified: Kustomer is aware of an event causing service disruption and latency due to the AWS incident.

Our team is seeing significant improvements across the platform. Login functionality has been restored, and services are steadily returning to normal capacity. We’ll continue to monitor performance closely to ensure full stability

We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is continuing to work to restore full service. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption and latency due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: We are continuing to investigate this issue.

Investigating: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has confirmed that the platform and all services have returned to normal operation. All affected areas are fully restored, and performance remains stable. We will continue to monitor to ensure ongoing reliability. For any questions or concerns, please contact Kustomer Support at [email protected].

Monitoring: We continue to monitor the platform as performance and services steadily improve. The redrive of affected events has been completed, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We are continuing to monitor the platform as performance and services steadily improve. The redrive of affected events is nearly complete, ensuring full delivery and data integrity. For any questions or concerns, please contact Kustomer Support at [email protected]. Another update will be provided within 30 minutes.

Monitoring: We’re continuing to monitor the platform. Performance and services continue to improve, and overall stability is trending positively. We’re also redriving affected events to ensure delivery and data consistency. Please reach out to Kustomer Support at [email protected] for any questions or concerns. Another update will be provided within 30 minutes.

Identified: Kustomer is aware of an event causing service disruption and latency due to the AWS incident.

Our team is seeing significant improvements across the platform. Login functionality has been restored, and services are steadily returning to normal capacity. We’ll continue to monitor performance closely to ensure full stability

We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is continuing to work to restore full service. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption, latency, and potential login issues due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: Kustomer is aware of an event affecting causing service disruption and latency due to the AWS incident.

Our team is currently working to restore full service and are seeing some improvements to latency. We’ll continue to post updates here as systems recover and more information becomes available. Please reach out to Kustomer Support at [email protected] for any queries.

Investigating: We are continuing to investigate this issue.

Investigating: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.

Resolved: After careful monitoring, our team has determined that Kustomer platform services are now fully operational and the queued Business Rules items have been successfully processed. Thank you for your patience and understanding during this event.

If you experience any residual issues or have questions, please reach out to Kustomer Support at [email protected].

Monitoring: Kustomer platform services should now be operational, though some Business Rules items may remain delayed while our teams work to retrieve and process any queued events.

AWS has reported significant signs of recovery across affected services and continues to work toward full resolution.

We continue to closely monitor platform performance as AWS progresses with their own recovery efforts and keep sharing updates here as systems stabilize further.

Please expect additional updates within the next 30 minutes and if you have any questions or continue to notice delays, please reach out to Kustomer Support at [email protected].

Identified: Kustomer has identified the disruption impacting platform services as a result of the significant widespread outage at Amazon Web Services (AWS). Further details and real-time updates are also available in https://health.aws.amazon.com/health/status

Our teams are actively working to mitigate the impact and restore services as quickly as possible, while maintaining close coordination with AWS as they work to resolve the underlying issue. We’ll continue to post updates here as systems recover and more information becomes available.

Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any queries.