Kustomer status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Issues with Text Editor with typing, pasting, & adding shortcuts PROD1, PROD2, and PROD4
Started 30 Jul 2026 17:43:59 (6 days ago), resolved 30 Jul 2026 19:15:26 (6 days ago)
Minor Incident
Resolved
Web Client
Web Client
Web Client

Kustomer is aware of an event affecting text editor that may cause issues when typing and adding content such as Shortcuts.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support via [email protected] for any further questions or updates.

Kustomer Outage Survival Guide

A step-by-step guide to help you survive a Kustomer outage
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    Kustomer Components

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    Issues with Text Editor with typing, pasting, & adding shortcuts PROD1, PROD2, and PROD4
    Started 30 Jul 2026 17:43:59 (6 days ago), resolved 30 Jul 2026 19:15:26 (6 days ago)
    Minor Incident
    Resolved
    Web Client
    Web Client
    Web Client

    Kustomer is aware of an event affecting text editor that may cause issues when typing and adding content such as Shortcuts.

    Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support via [email protected] for any further questions or updates.

    Web/Email/Form Hooks
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    Workflow
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    Channel - Email
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    CSAT
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    Events / Audit Log
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    Exports
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    Channel - Facebook
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    Channel - Instagram
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    Channel - SMS
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    Web Client
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    Issues with Text Editor with typing, pasting, & adding shortcuts PROD1, PROD2, and PROD4
    Started 30 Jul 2026 17:43:59 (6 days ago), resolved 30 Jul 2026 19:15:26 (6 days ago)
    Minor Incident
    Resolved
    Web Client
    Web Client
    Web Client

    Kustomer is aware of an event affecting text editor that may cause issues when typing and adding content such as Shortcuts.

    Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support via [email protected] for any further questions or updates.

    Web/Email/Form Hooks
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    now
    Channel - Twitter
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    Channel - WhatsApp
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    Channel - Email
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    CSAT
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    Events / Audit Log
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    Notifications
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    Kustomer Voice
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    Registration
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    Search
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    Tracking
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    now
    Web Client
    Wed 29
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    Sat 1
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    Issues with Text Editor with typing, pasting, & adding shortcuts PROD1, PROD2, and PROD4
    Started 30 Jul 2026 17:43:59 (6 days ago), resolved 30 Jul 2026 19:15:26 (6 days ago)
    Minor Incident
    Resolved
    Web Client
    Web Client
    Web Client

    Kustomer is aware of an event affecting text editor that may cause issues when typing and adding content such as Shortcuts.

    Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support via [email protected] for any further questions or updates.

    Web/Email/Form Hooks
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    now
    Workflow
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    Kustomer Voice & Text

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    Kustomer Third Party

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    Channel - Facebook
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    Channel - Instagram
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    Channel - SMS
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    Kustomer Regional Incident

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