Kustomer Status: check for Kustomer outages and issues

Kustomer status is Operational

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See all 69 Kustomer components

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Active Incidents

No active incidents

Recently Resolved Incidents

MessageBird - unable to send outbound replies PROD 1

Started 25 Jun 2026 22:24:10 (1 day ago), resolved 25 Jun 2026 23:30:56 (1 day ago)

Minor Incident

Resolved

Channel - Chat

Kustomer is aware of an event affecting PROD 1 that may affect the ability to send outbound messages for MessageBird.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at [email protected] for any further questions or updates.

Resolved: Kustomer has resolved the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

Our team has verified that the fix has been successfully deployed and service has been restored. If you continue to experience issues sending outbound MessageBird messages, please contact Kustomer Support at [email protected]

We apologize for the disruption and appreciate your patience while we worked to resolve the issue.

25 Jun 2026 23:30:56 (1 day ago)

Monitoring: Kustomer has identified and implemented a fix for the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

Our team is actively monitoring the platform to ensure the fix remains effective and that service has fully recovered. If you continue to experience issues sending outbound MessageBird messages, please contact Kustomer Support at [email protected].

We will provide another update once monitoring is complete or if there are any significant developments.

Thank you for your patience.

25 Jun 2026 23:06:22 (1 day ago)

Identified: Kustomer has identified and implemented a fix for the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

We will provide another update once monitoring is complete or if there are any significant developments.

Thank you for your patience.

25 Jun 2026 23:05:49 (1 day ago)

Identified: Kustomer has identified the cause affecting PROD 1 that is impacting the ability to send outbound messages through MessageBird.

Please expect another update within the next 30 minutes, as we reach a resolution. If you have any additional questions or concerns, please reply to this conversation or contact Kustomer Support at [email protected].

Thank you for your patience while we work to resolve this issue.

25 Jun 2026 22:49:35 (1 day ago)

Investigating: Kustomer is aware of an event affecting PROD 1 that may affect the ability to send outbound messages for MessageBird.

25 Jun 2026 22:24:10 (1 day ago)

See all updates

Kustomer Outage Survival Guide

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MessageBird - unable to send outbound replies PROD 1

Started 25 Jun 2026 22:24:10 (1 day ago), resolved 25 Jun 2026 23:30:56 (1 day ago)

Minor Incident

Resolved

Channel - Chat

Kustomer is aware of an event affecting PROD 1 that may affect the ability to send outbound messages for MessageBird.

Resolved: Kustomer has resolved the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

We apologize for the disruption and appreciate your patience while we worked to resolve the issue.

25 Jun 2026 23:30:56 (1 day ago)

Monitoring: Kustomer has identified and implemented a fix for the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

We will provide another update once monitoring is complete or if there are any significant developments.

Thank you for your patience.

25 Jun 2026 23:06:22 (1 day ago)

Identified: Kustomer has identified and implemented a fix for the issue affecting PROD 1 that impacted the ability to send outbound messages through MessageBird.

We will provide another update once monitoring is complete or if there are any significant developments.

Thank you for your patience.

25 Jun 2026 23:05:49 (1 day ago)

Identified: Kustomer has identified the cause affecting PROD 1 that is impacting the ability to send outbound messages through MessageBird.

Thank you for your patience while we work to resolve this issue.

25 Jun 2026 22:49:35 (1 day ago)

Investigating: Kustomer is aware of an event affecting PROD 1 that may affect the ability to send outbound messages for MessageBird.

25 Jun 2026 22:24:10 (1 day ago)

See all updates

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Kustomer Status

Real-time updates of Kustomer issues and outages

Kustomer status is Operational

Channel - Chat

You're checking on Kustomer - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Kustomer Outage Survival Guide

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Kustomer Prod1 (US)

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