Glassix Status
Real-time updates of Glassix issues and outages
Glassix status is Operational
Glassix Web Application
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Active Incidents
No active incidents
Recently Resolved Incidents
Search — Conversations, Search — Canned Replies We're currently investigating elevated latency affecting search across the platform. Users may experience slow or delayed results when searching within conversations and when searching canned replies. Other functionality remains unaffected, and no data is at risk. Our team is actively working to identify the cause and restore normal performance. We'll post the next update within 30 minutes or as soon as we have more information.
Glassix Outage Survival Guide
Glassix Components
Glassix APIs
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Glassix Web Application
Search — Conversations, Search — Canned Replies We're currently investigating elevated latency affecting search across the platform. Users may experience slow or delayed results when searching within conversations and when searching canned replies. Other functionality remains unaffected, and no data is at risk. Our team is actively working to identify the cause and restore normal performance. We'll post the next update within 30 minutes or as soon as we have more information.