
Glassix Status
Real-time updates of Glassix issues and outages
Glassix status is Operational
Glassix Web Application
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified an issue which is causing intermittently degraded performance across search bars in the Glassix Web Application, and our engineering team is currently working towards a resolution.
The issue is exclusively with search functions in the agent view, all other functionality across the API, webhooks and the web application is performing as expected. No customer-facing channels have been impacted.
Please follow this page for further updates.
Glassix Outage Survival Guide
Glassix Components
Glassix APIs
Glassix Webhooks
Glassix Web Application
We have identified an issue which is causing intermittently degraded performance across search bars in the Glassix Web Application, and our engineering team is currently working towards a resolution.
The issue is exclusively with search functions in the agent view, all other functionality across the API, webhooks and the web application is performing as expected. No customer-facing channels have been impacted.
Please follow this page for further updates.