CxEngage status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

CxEngage Planned Maintenance
Started 26 Feb 2025 19:23:19 (3 months ago), still ongoing
Incident without Impact
Investigating
CxEngage Agent UI
CxEngage Agent UI

Our engineering team will be performing standard maintenance on the CxEngage Agent UI

Who: The Infrastructure for CxEngage What: CxEngage Agent UI.  When: Saturday, March 1st, 8th, 2025, 13:00 UTC to 15:00 UTC  Where: CxEngage Infrastructure at Enghouse Data Centers  What do I need to do?: No additional customer actions will be needed

https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

Our Support Desk is available should you experience any issues: https://enghouseglobal.atlassian.net/servicedesk/

Sign Up for Status Page Updates: http://status.cxengage.com

US = +1 800.793.0549 UK = +44 770.015.6785 NZ = +64 4.8318.707 AU = +61 2.8015.5378

Recently Resolved Incidents

No recent incidents

CxEngage Outage Survival Guide

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    CxEngage Components

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    CxEngage - North America Region

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    CxEngage Agent UI
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    CxEngage Planned Maintenance
    Started 26 Feb 2025 19:23:19 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    CxEngage Agent UI
    CxEngage Agent UI

    Our engineering team will be performing standard maintenance on the CxEngage Agent UI

    Who: The Infrastructure for CxEngage What: CxEngage Agent UI.  When: Saturday, March 1st, 8th, 2025, 13:00 UTC to 15:00 UTC  Where: CxEngage Infrastructure at Enghouse Data Centers  What do I need to do?: No additional customer actions will be needed

    https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

    Our Support Desk is available should you experience any issues: https://enghouseglobal.atlassian.net/servicedesk/

    Sign Up for Status Page Updates: http://status.cxengage.com

    US = +1 800.793.0549 UK = +44 770.015.6785 NZ = +64 4.8318.707 AU = +61 2.8015.5378

    CxQM Web
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    CxQM Recorder
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    CxEngage Admin User Interface
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    Internal Tools
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    CxEngage - Europe Region

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    Reporting
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    Messaging Services
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    CxEngage Agent UI
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    CxEngage Planned Maintenance
    Started 26 Feb 2025 19:23:19 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    CxEngage Agent UI
    CxEngage Agent UI

    Our engineering team will be performing standard maintenance on the CxEngage Agent UI

    Who: The Infrastructure for CxEngage What: CxEngage Agent UI.  When: Saturday, March 1st, 8th, 2025, 13:00 UTC to 15:00 UTC  Where: CxEngage Infrastructure at Enghouse Data Centers  What do I need to do?: No additional customer actions will be needed

    https://docs.cxengage.net/Help/Content/Release_Notes/Release_Notes.htm

    Our Support Desk is available should you experience any issues: https://enghouseglobal.atlassian.net/servicedesk/

    Sign Up for Status Page Updates: http://status.cxengage.com

    US = +1 800.793.0549 UK = +44 770.015.6785 NZ = +64 4.8318.707 AU = +61 2.8015.5378

    CxQM Web
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    CxQM Recorder
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    CxEngage Admin User Interface
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    Internal Tools
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