Envoy Status
Real-time updates of Envoy issues and outages
Envoy status is Operational
Envoy Visitor registration
Envoy Analytics
Envoy Mobile
Rooms
Maps
Developer API
Active Incidents
We are currently investigating an issue where a user signs in and the Aruba Clearpass progress is shown as "In Progress" on the Visitor Log and visitors are not receiving their Wi-Fi credentials.
We are currently experiencing a secondary issue affecting Dashboard accessibility. Users attempting to log into Envoy via Mobile may not be receiving the QR code email. Our team has identified the root cause and is actively working on a fix.
We sincerely apologize for any inconvenience this may cause. If you have any feedback or need assistance, please reach out to Envoy Customer Support via the live chat messenger or at [email protected].
Recently Resolved Incidents
Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.
Until then, dashboards may show stale data. We appreciate your understanding.
For any questions/concerns, please reach out to Envoy Support via [email protected]
We are aware of an ongoing issue with the Envoy API's Flows endpoint. Our team is investigating to determine the cause.
We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause.
We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via [email protected]
Envoy Outage Survival Guide
Envoy Components
Envoy Dashboard
Envoy Visitor registration
We are currently investigating an issue where a user signs in and the Aruba Clearpass progress is shown as "In Progress" on the Visitor Log and visitors are not receiving their Wi-Fi credentials.
We are currently experiencing a secondary issue affecting Dashboard accessibility. Users attempting to log into Envoy via Mobile may not be receiving the QR code email. Our team has identified the root cause and is actively working on a fix.
We sincerely apologize for any inconvenience this may cause. If you have any feedback or need assistance, please reach out to Envoy Customer Support via the live chat messenger or at [email protected].
Envoy Analytics
Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.
Until then, dashboards may show stale data. We appreciate your understanding.
For any questions/concerns, please reach out to Envoy Support via [email protected]
Envoy Mobile
We are currently experiencing a secondary issue affecting Dashboard accessibility. Users attempting to log into Envoy via Mobile may not be receiving the QR code email. Our team has identified the root cause and is actively working on a fix.
We sincerely apologize for any inconvenience this may cause. If you have any feedback or need assistance, please reach out to Envoy Customer Support via the live chat messenger or at [email protected].
Envoy Workplace
Employee Registration
Desks
Deliveries
Rooms
We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause.
We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via [email protected]
Maps
We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause.
We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via [email protected]
Envoy Integrations
Chargebee Email
Auto Check-in via Access Control
Auto-Check in via Wifi Integrations
Brivo
Developer API
We are aware of an ongoing issue with the Envoy API's Flows endpoint. Our team is investigating to determine the cause.
