Envoy status is Operational

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Desks
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Rooms
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SMS notifications
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Push notifications
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Emergency Notifications - Notifications not arriving through SMS or Push
Started 31 Jul 2025 11:25:46 (6 days ago), resolved 1 Aug 2025 10:54:13 (5 days ago)
Major Incident
Resolved
SMS notifications
Push notifications

Some customers might experience an issue where Emergency Notifications are not arriving in SMS or Push. They are arriving via Email and are shown on the App Home tab.

We are investigating the issue at the moment.

Some customer are unable to access Desks and Room settings
Started 31 Jul 2025 10:03:39 (6 days ago), resolved 1 Aug 2025 10:53:46 (5 days ago)
Major Incident
Resolved
Desks
Rooms

We have received some reports that some customers are unable to access Desks and Rooms settings. Desks can still be reserved by users from the Maps page.

Our team are investigating at the moment.

Envoy Outage Survival Guide

A step-by-step guide to help you survive a Envoy outage
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    Envoy Components

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    Envoy Dashboard

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    Envoy Visitor registration

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    Envoy Analytics

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    Envoy Mobile

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    Envoy Workplace

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    Employee Registration
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    Desks
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    Some customer are unable to access Desks and Room settings
    Started 31 Jul 2025 10:03:39 (6 days ago), resolved 1 Aug 2025 10:53:46 (5 days ago)
    Major Incident
    Resolved
    Desks
    Rooms

    We have received some reports that some customers are unable to access Desks and Rooms settings. Desks can still be reserved by users from the Maps page.

    Our team are investigating at the moment.

    Deliveries
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    Rooms
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    Some customer are unable to access Desks and Room settings
    Started 31 Jul 2025 10:03:39 (6 days ago), resolved 1 Aug 2025 10:53:46 (5 days ago)
    Major Incident
    Resolved
    Desks
    Rooms

    We have received some reports that some customers are unable to access Desks and Rooms settings. Desks can still be reserved by users from the Maps page.

    Our team are investigating at the moment.

    Maps
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    Envoy Integrations

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    Chargebee Email
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    Auto Check-in via Access Control
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    Auto-Check in via Wifi Integrations
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    Developer API
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    Brivo
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    Partner Integrations
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    Envoy Notifications

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    Heroku
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    Email notifications
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    Stripe API
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    SMS notifications
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    Emergency Notifications - Notifications not arriving through SMS or Push
    Started 31 Jul 2025 11:25:46 (6 days ago), resolved 1 Aug 2025 10:54:13 (5 days ago)
    Major Incident
    Resolved
    SMS notifications
    Push notifications

    Some customers might experience an issue where Emergency Notifications are not arriving in SMS or Push. They are arriving via Email and are shown on the App Home tab.

    We are investigating the issue at the moment.

    Push notifications
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    Emergency Notifications - Notifications not arriving through SMS or Push
    Started 31 Jul 2025 11:25:46 (6 days ago), resolved 1 Aug 2025 10:54:13 (5 days ago)
    Major Incident
    Resolved
    SMS notifications
    Push notifications

    Some customers might experience an issue where Emergency Notifications are not arriving in SMS or Push. They are arriving via Email and are shown on the App Home tab.

    We are investigating the issue at the moment.

    Slack notifications
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    Envoy Infrastructure

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    AWS s3-us-standard
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    Cloudflare API
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    Chargebee API
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    Cloudflare Load Balancing and Monitoring
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    Cloudflare Cloudflare Authoritative DNS
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    Cloudflare Dashboard
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    Cloudflare API
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    SendGrid API
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    AWS ec2-us-east-1
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    AWS eks-us-east-1
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    AWS elasticache-us-east-1
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    AWS s3-us-west-2
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    AWS redshift-us-east-1
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    AWS autoscaling-us-east-1
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    AWS rekognition-us-east-1
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    AWS kafka-us-east-1
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