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Active Incidents

12.17.2024 QR code emails not being sent at log in

Started 17 Dec 2024 21:23:52 (2 months ago), still ongoing

Major Incident

Identified

Visitor registration

Mobile

We are currently experiencing a secondary issue affecting Dashboard accessibility. Users attempting to log into Envoy via Mobile may not be receiving the QR code email. Our team has identified the root cause and is actively working on a fix.

We sincerely apologize for any inconvenience this may cause. If you have any feedback or need assistance, please reach out to Envoy Customer Support via the live chat messenger or at [email protected].

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Envoy

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12.17.2024 QR code emails not being sent at log in

Started 17 Dec 2024 21:23:52 (2 months ago), still ongoing

Major Incident

Identified

Visitor registration

Mobile

Envoy Deliveries

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12.17.2024 QR code emails not being sent at log in

Started 17 Dec 2024 21:23:52 (2 months ago), still ongoing

Major Incident

Identified

Visitor registration

Mobile

Envoy Integrations

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Slack notifications

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Chargebee Email

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Auto Check-in via Access Control

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Brivo

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Auto-Check in via Wifi Integrations

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Envoy Notifications (Core)

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Email notifications

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Heroku

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Stripe API

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AWS s3-us-standard

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