SailPoint Status: check for SailPoint outages and issues

Mon 19

Tue 20

Wed 21

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Fri 23

Sat 24

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now

SailPoint Access Request

Mon 19

Tue 20

Wed 21

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Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

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Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

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Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

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Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Provisioning

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Identity Security Cloud User Interface

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

SailPoint Password Management

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Access Certification

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

FedRAMP us-gov-west-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Separation of Duty

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.

Started 23 Jan 2026 10:07:48 (3 days ago), resolved 23 Jan 2026 12:14:17 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Frankfurt eu-central-1

London eu-west-2

Sydney ap-southeast-2

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.

Started 23 Jan 2026 10:07:48 (3 days ago), resolved 23 Jan 2026 12:14:17 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Frankfurt eu-central-1

London eu-west-2

Sydney ap-southeast-2

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.

Started 23 Jan 2026 10:07:48 (3 days ago), resolved 23 Jan 2026 12:14:17 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Frankfurt eu-central-1

London eu-west-2

Sydney ap-southeast-2

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.

Started 23 Jan 2026 10:07:48 (3 days ago), resolved 23 Jan 2026 12:14:17 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Frankfurt eu-central-1

London eu-west-2

Sydney ap-southeast-2

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Aggregation

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Nightly Refresh

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Singapore ap-southeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Mumbai ap-south-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

UAE me-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

São Paulo sa-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

SailPoint Search

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

N. Virginia us-east-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Search is experiencing a service degradation where search may be returning stale search results

Started 23 Jan 2026 20:20:58 (3 days ago), still ongoing

Minor Incident

Identified

N. Virginia us-east-1

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where identities fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

Identified: The process to true up all data is still in progress with a large majority completed. The next scheduled update will be 4 PM CT.

26 Jan 2026 15:08:34 (6 hours ago)

Identified: At this point, a large majority of the data has been trued up, and we continue to address this issue in a systematic method. The next update is scheduled for Monday.

25 Jan 2026 17:08:34 (1 day ago)

Identified: The issue has been identified, and a fix is in progress. We continue to address this issue in a systematic method, and will provide updates as they become available.

24 Jan 2026 21:27:53 (2 days ago)

Identified: The issue has been identified and a fix is being investigated. An ETA on the fix will be updated on Saturday.

24 Jan 2026 07:02:07 (3 days ago)

Investigating: Investigation continues on this issue. This is impacting a small subset of customers in us-east-1, not all customers.

24 Jan 2026 04:41:35 (3 days ago)

Investigating: Investigation continues on this issue. This is impacting a small subset of customers in us-east-1, not all customers.

24 Jan 2026 03:33:19 (3 days ago)

Investigating: Investigation continues on this issue. This is impacting a small subset of customers in us-east-1, not all customers.

24 Jan 2026 02:27:43 (3 days ago)

Investigating: Investigation continues. This is impacting a small subset of customers in us-east-1 not all customers.

24 Jan 2026 01:03:42 (3 days ago)

Investigating: We are continuing to investigate the issue.

23 Jan 2026 23:52:41 (3 days ago)

Investigating: We are continuing to investigate the issue.

23 Jan 2026 22:34:11 (3 days ago)

Investigating: We are continuing to investigate the issue.

23 Jan 2026 21:27:34 (3 days ago)

Investigating: SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where identities fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

23 Jan 2026 20:20:58 (3 days ago)

See all updates

Oregon us-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Frankfurt eu-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

London eu-west-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Sydney ap-southeast-2

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Canada ca-central-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Tokyo ap-northeast-1

Mon 19

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Singapore ap-southeast-1

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now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

Mumbai ap-south-1

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now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

UAE me-central-1

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Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

São Paulo sa-east-1

Mon 19

Tue 20

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Sat 24

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now

Entitlement Aggregation is currently experiencing a service degradation impacting the Search process

Started 20 Jan 2026 11:50:55 (6 days ago), resolved 21 Jan 2026 01:39:53 (6 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Oregon us-west-2

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting impacting some of our customers, where entitlements fail to appear in search results. We are working to address the service disruption and will provide an update once it is resolved.

See all updates

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SailPoint Access Intelligence Center

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US

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DE

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SailPoint Status

Real-time updates of SailPoint issues and outages

SailPoint status is Partially Degraded Service

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