SailPoint Status: check for SailPoint outages and issues

SailPoint status is Operational

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Frankfurt eu-central-1

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See all 257 SailPoint components

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Active Incidents

No active incidents

Recently Resolved Incidents

NERM in FedRAMP is currently experiencing a service disruption

Started 25 Sep 2026 14:52:59 (8 hours ago), resolved 25 Sep 2026 16:20:34 (6 hours ago)

Major Incident

Resolved

FedRAMP us-gov-west-1

SailPoint is investigating an issue with NERM that is currently impacting some of our customers

See all updates

Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

SailPoint is investigating an issue with several services that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

See all updates

NERM in FedRAMP is currently experiencing a service disruption.

Started 24 Sep 2026 16:04:15 (1 day ago), resolved 24 Sep 2026 19:54:07 (1 day ago)

Major Incident

Resolved

FedRAMP us-gov-west-1

SailPoint is investigating an issue with NERM that is currently impacting some of our customers.

See all updates

Password reset and synch are currently experiencing a service disruption in EU-Central-1

Started 24 Sep 2026 18:46:22 (1 day ago), resolved 24 Sep 2026 19:22:35 (1 day ago)

Minor Incident

Resolved

Frankfurt eu-central-1

SailPoint is investigating an issue with Password management that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

See all updates

Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)

Started 18 Sep 2026 14:46:44 (7 days ago), resolved 22 Sep 2026 19:17:56 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.

See all updates

SailPoint Outage Survival Guide

A step-by-step guide to help you survive a SailPoint outage

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SailPoint Components

SailPoint

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SailPoint Access Request

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N. Virginia us-east-1

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Frankfurt eu-central-1

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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UAE me-central-1

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FedRAMP us-gov-west-1

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SailPoint Provisioning

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Frankfurt eu-central-1

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Canada ca-central-1

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Tokyo ap-northeast-1

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FedRAMP us-gov-west-1

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UAE me-central-1

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SailPoint Identity Security Cloud User Interface

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Canada ca-central-1

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FedRAMP us-gov-west-1

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UAE me-central-1

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SailPoint Password Management

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Frankfurt eu-central-1

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Password reset and synch are currently experiencing a service disruption in EU-Central-1

Started 24 Sep 2026 18:46:22 (1 day ago), resolved 24 Sep 2026 19:22:35 (1 day ago)

Minor Incident

Resolved

Frankfurt eu-central-1

See all updates

London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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Tokyo ap-northeast-1

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FedRAMP us-gov-west-1

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SailPoint Separation of Duty

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Frankfurt eu-central-1

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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Canada ca-central-1

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FedRAMP us-gov-west-1

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SailPoint Access Certification

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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SailPoint Aggregation

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N. Virginia us-east-1

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Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)

Started 18 Sep 2026 14:46:44 (7 days ago), resolved 22 Sep 2026 19:17:56 (3 days ago)

Minor Incident

Resolved

N. Virginia us-east-1

Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.

See all updates

Oregon us-west-2

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UAE me-central-1

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Frankfurt eu-central-1

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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FedRAMP us-gov-west-1

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SailPoint Nightly Refresh

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Frankfurt eu-central-1

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London eu-west-2

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UAE me-central-1

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Canada ca-central-1

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SailPoint Search

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Frankfurt eu-central-1

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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UAE me-central-1

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Canada ca-central-1

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SailPoint Tags

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SailPoint Emails

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SailPoint Workflows

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Frankfurt eu-central-1

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Several services are currently experiencing a service disruption in the eu-central1 region

Started 24 Sep 2026 17:32:12 (1 day ago), resolved 25 Sep 2026 09:37:43 (13 hours ago)

Minor Incident

Resolved

Frankfurt eu-central-1

More...

See all updates

London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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SailPoint Access Modeling

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Canada ca-central-1

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Singapore ap-southeast-1

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FedRAMP us-gov-west-1

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UAE me-central-1

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SailPoint Access Insights

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N. Virginia us-east-1

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Oregon us-west-2

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Frankfurt eu-central-1

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London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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Tokyo ap-northeast-1

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FedRAMP us-gov-west-1

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SailPoint Recommendations

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N. Virginia us-east-1

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Oregon us-west-2

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Frankfurt eu-central-1

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London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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Tokyo ap-northeast-1

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Singapore ap-southeast-1

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FedRAMP us-gov-west-1

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SailPoint CAM - Unused Access

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N. Virginia us-east-1

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Frankfurt eu-central-1

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London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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SailPoint CAM - Alerts

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N. Virginia us-east-1

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Frankfurt eu-central-1

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London eu-west-2

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Canada ca-central-1

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SailPoint CAM - Unused Access Reporting

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N. Virginia us-east-1

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Frankfurt eu-central-1

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London eu-west-2

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Canada ca-central-1

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SailPoint CAM - Identities/Objects

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N. Virginia us-east-1

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Frankfurt eu-central-1

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London eu-west-2

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Canada ca-central-1

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SailPoint NERM

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N. Virginia us-east-1

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Frankfurt eu-central-1

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Ireland eu-west-1

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London eu-west-2

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Tokyo ap-northeast-1

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Singapore ap-southeast-1

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Sydney ap-southeast-2

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Canada ca-central-1

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FedRAMP us-gov-west-1

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NERM in FedRAMP is currently experiencing a service disruption.

Started 24 Sep 2026 16:04:15 (1 day ago), resolved 24 Sep 2026 19:54:07 (1 day ago)

Major Incident

Resolved

FedRAMP us-gov-west-1

SailPoint is investigating an issue with NERM that is currently impacting some of our customers.

See all updates

NERM in FedRAMP is currently experiencing a service disruption

Started 25 Sep 2026 14:52:59 (8 hours ago), resolved 25 Sep 2026 16:20:34 (6 hours ago)

Major Incident

Resolved

FedRAMP us-gov-west-1

SailPoint is investigating an issue with NERM that is currently impacting some of our customers

See all updates

SailPoint Access Intelligence Center

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US

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EU

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UK

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DE

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Asia Pacific - Sydney

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Asia Pacific - Singapore

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Asia Pacific - Japan

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FedRAMP us-gov-west-1

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SailPoint ARM - Analysis Services

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Virginia East US 2

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Ireland North Europe

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SailPoint ARM - Realtime What-If Simulation

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Virginia East US 2

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Ireland North Europe

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SailPoint ARM - Reporting Services

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Virginia East US 2

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Ireland North Europe

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SailPoint ARM - Emergency Access Management

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now

Virginia East US 2

Fri 18

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Ireland North Europe

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SailPoint ARM - Access Reviewer

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Virginia East US 2

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Ireland North Europe

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SailPoint Data Access Security

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N. Virginia us-east-1

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Oregon us-west-2

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Frankfurt eu-central-1

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London eu-west-2

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Sydney ap-southeast-2

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Canada ca-central-1

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Tokyo ap-northeast-1

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Singapore ap-southeast-1

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Mumbai ap-south-1

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São Paulo sa-east-1

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FedRAMP us-gov-west-1

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UAE me-central-1

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SailPoint Status

Real-time updates of SailPoint issues and outages

SailPoint status is Operational

Frankfurt eu-central-1

Frankfurt eu-central-1

Frankfurt eu-central-1

Frankfurt eu-central-1

N. Virginia us-east-1

Frankfurt eu-central-1

Frankfurt eu-central-1

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Tokyo ap-northeast-1

Singapore ap-southeast-1

Mumbai ap-south-1

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FedRAMP us-gov-west-1

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Sydney ap-southeast-2

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Tokyo ap-northeast-1

Singapore ap-southeast-1

Mumbai ap-south-1

São Paulo sa-east-1

FedRAMP us-gov-west-1