emnify Status

Resolved: Dear emnify Customers,

We have received a confirmation from Vodafone UK that the issue has been resolved. Our metrics and tests can also validate that the service is now fully operational.

In case you are still having issues, please open a new request to our Customer Support team.

Kind regards, emnify Support Team

Monitoring: Dear emnify Customers,

We have unblocked Vodafone UK as our tests are now yielding positive results. While we are seeing successful connections to the network, we have yet to receive confirmation from Vodafone that the issue has been fully resolved.

We will continue to closely monitor the situation and follow up with Vodafone to ensure that service is fully operational.

Kind regards, emnify Support Team

Monitoring: Dear emnify Customers,

We are pleased to report that our tests are showing successful results. However, we will continue to keep Vodafone UK blocked until we receive confirmation from them that the issue has been fully resolved.

In the meantime, affected devices in the UK can continue using alternative networks, all of which are confirmed to be functioning as expected.

We will closely monitor the situation and keep you updated.

Kind regards,
emnify Support Team

Identified: To mitigate the problem, we temporarily blocked access to Vodafone UK. Meanwhile, affected devices may connect to other available networks in the UK which are confirmed to be working as expected.

We will publish a new update shortly.

Investigating: Dear emnify customers,

We are again experiencing service degradation with Vodafone UK which started at around 09:00 UTC today. Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

Kind regards, emnify Support team

Resolved: Dear emnify Customers,

This incident has been resolved. We will continue to follow up with our signaling carrier to ensure that similar issues can be prevented in the future.

In case you are still experiencing issues, please submit a request to our Customer Support team.

Kind regards, emnify Support Team

Monitoring: Dear emnify customers,

We experienced a short service interruption caused by network issues with one of our signaling connectivity carriers. Devices connecting to UK O2, and Claro Networks in Columbia, Chile, the Dominican Republic, El Salvador, and Honduras may have faced issues between 13:42 and 15:17 UTC today.

As of this writing, our signaling carrier has mitigated the situation while working on a solution. We expect no service interruption at the moment.

We will closely monitor the situation.

Kind regards, emnify Support team

Resolved: Dear emnify Customers,

This incident has been resolved. We will continue to follow up with our signaling carrier to ensure that similar issues can be prevented in the future.

In case you are still experiencing issues, please submit a request to our Customer Support team.

Kind regards, emnify Support Team

Monitoring: Dear emnify customers,

We experienced a short service interruption caused by network issues with one of our signaling connectivity carriers. Devices connecting to UK O2, and Claro Networks in Columbia, Chile, the Dominican Republic, El Salvador, and Honduras may have faced issues between 13:42 and 15:17 UTC today.

As of this writing, our signaling carrier has mitigated the situation while working on a solution. We expect no service interruption at the moment.

We will closely monitor the situation.

Kind regards, emnify Support team