emnify Status

Resolved: This incident has been resolved. If you are still experiencing issues, please contact our Customer Support team.

Monitoring: We have implemented a fix, and the service in Uganda is already recovering.

Identified: The root cause has been identified, and a fix is currently being implemented by the engineering team.

Investigating: Dear emnify customer,

We are currently investigating a service degradation in Uganda. Devices attempting to connect to this network may experience issues. We will publish an update shortly.

Resolved: This incident has been resolved.

Investigating: Dear Customers,

We’ve identified that 2G and 3G services are operational now, but 4G is still affected.

Our team continues to investigate and monitor the situation.

Further updates will follow.

Regards Emnify Support Team

Investigating: Dear Customers,

We are currently observing network issues affecting connectivity through MTN Côte d'Ivoire, starting at approximately 12:30 UTC.

We will continue to monitor the situation closely and provide further updates as more information becomes available.

Regards Emnify Support Team

Resolved: This incident has been resolved.

Monitoring: Dear Customers,

The issue affecting connectivity through Orange Guinea has stabilised and services are operating normally.

We are continuing to monitor the situation closely to ensure full recovery and stability.

We will provide a final update once the incident is fully resolved.

Regards Emnify Support Team

Investigating: Dear Customers,

We are currently experiencing network issues with Orange Guinea, starting at approximately 2:40 AM UTC today. Alternative networks are available in the region, and we are observing that devices are gradually switching over.

Our team is actively monitoring the situation. We will provide further updates as soon as more information becomes available.

Regards Emnify Support Team