emnify Status

Resolved: This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team.

Monitoring: Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable.

Thank you for your patience. We will provide further updates if necessary.

Identified: We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service.

As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists.

We will provide another update as soon as more information becomes available.

Investigating: Dear emnify customer,

We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

Resolved: As the issue remains ongoing, we have temporarily removed MTN from the list of available networks in our data plans for Guinea-Bissau to minimize customer impact. Customers can continue to use alternative networks in Guinea-Bissau, which are operating normally.

We will continue to monitor the situation closely and will re-enable MTN once the network demonstrates stable and reliable service.

Identified: We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service.

Other mobile networks in Guinea-Bissau continue to operate normally and are not impacted.

We will continue to provide updates as more information becomes available.

Investigating: We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted.

Further updates will be provided as more information becomes available.