Hologram Status
Real-time updates of Hologram issues and outages
Hologram status is Partially Degraded Service
Hologram Cellular Networking
Global Cellular Data Network
SMS over cellular - Device Terminated
SMS over cellular - Device Originated
Hologram SIM Management
Data Usage Reporting and Billing
Active Incidents
We are currently investigating an issue where a small number of G2 profiles are reported to have issues when trying to open new sessions.
Starting October 1st, 2025, O2 UK began decommissioning its 2G and 3G networks across the UK, with full shutdown expected by the end of the year.
As a result, devices using these legacy networks are transitioning to other available carriers.
Some Cat-M/LTE-M devices with 2G fallback that were previously using O2's 2G network are having trouble transitioning to other available carriers.
We're reviewing impacted devices and finding connectivity alternatives for these.
Please reach out to [email protected] if you're experiencing connectivity issues in the UK.
Recently Resolved Incidents
We have identified abnormal behavior on G2 (89357*) sims roaming on the Verizon and AT&T CAT-M networks. As a result, you might experience issues accessing both CAT-M networks temporarily.
We are actively working with our upstream connectivity partners to investigate and restore normal service.
We’re investigating reports of devices using the G1 Indigo APN (US / Miami Point of Presence) and experiencing degraded data performance and intermittent connectivity, like high packet loss and reduced throughput.
Affected connections typically remain active but fail to maintain reliable data transfer.
We’ve escalated to upstream partners and are working to identify the problem and resolve it.
Hologram Outage Survival Guide
Hologram Components
Hologram Cellular Networking
Global Cellular Data Network
Starting October 1st, 2025, O2 UK began decommissioning its 2G and 3G networks across the UK, with full shutdown expected by the end of the year.
As a result, devices using these legacy networks are transitioning to other available carriers.
Some Cat-M/LTE-M devices with 2G fallback that were previously using O2's 2G network are having trouble transitioning to other available carriers.
We're reviewing impacted devices and finding connectivity alternatives for these.
Please reach out to [email protected] if you're experiencing connectivity issues in the UK.
We’re investigating reports of devices using the G1 Indigo APN (US / Miami Point of Presence) and experiencing degraded data performance and intermittent connectivity, like high packet loss and reduced throughput.
Affected connections typically remain active but fail to maintain reliable data transfer.
We’ve escalated to upstream partners and are working to identify the problem and resolve it.
We have identified abnormal behavior on G2 (89357*) sims roaming on the Verizon and AT&T CAT-M networks. As a result, you might experience issues accessing both CAT-M networks temporarily.
We are actively working with our upstream connectivity partners to investigate and restore normal service.
We are currently investigating an issue where a small number of G2 profiles are reported to have issues when trying to open new sessions.
SMS over cellular - Device Terminated
We are currently investigating an issue where a small number of G2 profiles are reported to have issues when trying to open new sessions.
SMS over cellular - Device Originated
We are currently investigating an issue where a small number of G2 profiles are reported to have issues when trying to open new sessions.