Hologram Status
Real-time updates of Hologram issues and outages
Hologram status is Operational
Cellular network connectivity
Cellular network connectivity
SMS over cellular
Cellular network connectivity
Cellular network connectivity
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Maker of StatusSight
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Active Incidents
No active incidents
Recently Resolved Incidents
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.
We are currently investigating a possible service disruption affecting Global-3 profiles (ICCID prefix *89464) and their ability to create and maintain data sessions.
We are working with our upstream providers to diagnose and resolve this issue, and will share more details as more information becomes available.
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Hologram Components
Hologram REST API
Hologram Cellular Networking
Hologram SIM management dashboard
Global Cellular Data Network
Hologram Global-1 (G1) profile
SMS over cellular - Device Terminated
Cellular network connectivity
Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.
SMS over cellular - Device Originated
Hologram SIM Management
SIM card operations
Data usage reporting and billing
SMS over cellular
Hologram Global-2 (G2) profile
SIM Card Administrative Operations
Cellular network connectivity
Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
Data Usage Reporting and Billing
SIM card operations
Data usage reporting and billing
SMS over cellular
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
One of our partners is experiencing issues that is affecting the ability to connect and transmit cellular data. Hologram is working with our carrier partner to identify and address the issue.
This is only affecting Global-2 SIMs with the prefix 8935. Other profiles are unaffected.
SMS over IP
Hologram Global-3 (G3) profile
Cellular network connectivity
Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.
We are currently investigating a possible service disruption affecting Global-3 profiles (ICCID prefix *89464) and their ability to create and maintain data sessions.
We are working with our upstream providers to diagnose and resolve this issue, and will share more details as more information becomes available.
SIM card operations
Data usage reporting and billing
SMS over cellular
Hologram USA-1 (US1) profile
Cellular network connectivity
SIM card operations
Data usage reporting and billing
SMS over cellular
Hologram USA-2 (US2) profile
Cellular network connectivity
SIM card operations
Data usage reporting and billing
SMS over cellular
Hologram Canada-1 (CA1) profile
Cellular network connectivity
Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.