Hologram status is Operational

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Data Usage Reporting and Billing
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Active Incidents

No active incidents

Recently Resolved Incidents

Delay in data usage reporting
Started 19 Jun 2025 01:37:35 (3 days ago), resolved 20 Jun 2025 03:59:22 (2 days ago)
Minor Incident
Resolved
Data Usage Reporting and Billing

Parts of Dashboard's usage reporting are experiencing delays and have not been updated since approximately 22:00 UTC on 6/18. The following reports are affected:

  1. All reports in the Usage tab
  2. the "Data usage" tab of the SIM Details page

We have identified the root cause and are working with one of our data warehousing vendors to resolve the issue.

Connectivity and billing are not affected.

Hologram Outage Survival Guide

A step-by-step guide to help you survive a Hologram outage
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    Hologram Components

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    Data Usage Reporting and Billing
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    Delay in data usage reporting
    Started 19 Jun 2025 01:37:35 (3 days ago), resolved 20 Jun 2025 03:59:22 (2 days ago)
    Minor Incident
    Resolved
    Data Usage Reporting and Billing

    Parts of Dashboard's usage reporting are experiencing delays and have not been updated since approximately 22:00 UTC on 6/18. The following reports are affected:

    1. All reports in the Usage tab
    2. the "Data usage" tab of the SIM Details page

    We have identified the root cause and are working with one of our data warehousing vendors to resolve the issue.

    Connectivity and billing are not affected.

    Hologram Data Services

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