Hologram status is Operational

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Global Cellular Data Network
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SMS over cellular - Device Terminated
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SMS over cellular - Device Originated
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SIM Card Administrative Operations
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Connectivity outage on US2 (Verizon) profiles (ICCID 89148)
Started 14 Jan 2026 19:42:00 (1 day ago), resolved 15 Jan 2026 20:17:40 (8 hours ago)
Major Incident
Resolved
Global Cellular Data Network
SMS over cellular - Device Terminated
SMS over cellular - Device Originated

We are currently observing a nationwide issue affecting the Verizon network, which may impact a subset of SIMs using Verizon-direct profiles.

Our team is actively monitoring the situation and coordinating with Verizon to assess scope and impact. Further updates will be shared as more information becomes available.

Delayed bulk SIM Operations
Started 9 Jan 2026 17:19:37 (6 days ago), resolved 10 Jan 2026 03:14:30 (6 days ago)
Minor Incident
Resolved
SIM Card Administrative Operations

There is a currently a backlog delaying SIM operations submitted in bulk. We are currently monitoring the backlog which is processing, but some customers may experience delays when submitting bulk operations.

Cellular network and other API services are unaffected.

Hologram Outage Survival Guide

A step-by-step guide to help you survive a Hologram outage
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    Hologram Components

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    now

    Hologram Cellular Networking

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    now
    Global Cellular Data Network
    Fri 9
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    Mon 12
    Tue 13
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    now
    Connectivity outage on US2 (Verizon) profiles (ICCID 89148)
    Started 14 Jan 2026 19:42:00 (1 day ago), resolved 15 Jan 2026 20:17:40 (8 hours ago)
    Major Incident
    Resolved
    Global Cellular Data Network
    SMS over cellular - Device Terminated
    SMS over cellular - Device Originated

    We are currently observing a nationwide issue affecting the Verizon network, which may impact a subset of SIMs using Verizon-direct profiles.

    Our team is actively monitoring the situation and coordinating with Verizon to assess scope and impact. Further updates will be shared as more information becomes available.

    SMS over cellular - Device Terminated
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Connectivity outage on US2 (Verizon) profiles (ICCID 89148)
    Started 14 Jan 2026 19:42:00 (1 day ago), resolved 15 Jan 2026 20:17:40 (8 hours ago)
    Major Incident
    Resolved
    Global Cellular Data Network
    SMS over cellular - Device Terminated
    SMS over cellular - Device Originated

    We are currently observing a nationwide issue affecting the Verizon network, which may impact a subset of SIMs using Verizon-direct profiles.

    Our team is actively monitoring the situation and coordinating with Verizon to assess scope and impact. Further updates will be shared as more information becomes available.

    SMS over cellular - Device Originated
    Fri 9
    Sat 10
    Sun 11
    Mon 12
    Tue 13
    Wed 14
    Thu 15
    now
    Connectivity outage on US2 (Verizon) profiles (ICCID 89148)
    Started 14 Jan 2026 19:42:00 (1 day ago), resolved 15 Jan 2026 20:17:40 (8 hours ago)
    Major Incident
    Resolved
    Global Cellular Data Network
    SMS over cellular - Device Terminated
    SMS over cellular - Device Originated

    We are currently observing a nationwide issue affecting the Verizon network, which may impact a subset of SIMs using Verizon-direct profiles.

    Our team is actively monitoring the situation and coordinating with Verizon to assess scope and impact. Further updates will be shared as more information becomes available.

    Hologram SIM Management

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    Device Dashboard
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    REST API
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    SIM Card Administrative Operations
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    now
    Delayed bulk SIM Operations
    Started 9 Jan 2026 17:19:37 (6 days ago), resolved 10 Jan 2026 03:14:30 (6 days ago)
    Minor Incident
    Resolved
    SIM Card Administrative Operations

    There is a currently a backlog delaying SIM operations submitted in bulk. We are currently monitoring the backlog which is processing, but some customers may experience delays when submitting bulk operations.

    Cellular network and other API services are unaffected.

    Hyper SIM EUICC Operations
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    Data Usage Reporting and Billing
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    Hologram Data Services

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    Data Engine and Routes
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    SMS over IP
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    SpaceBridge Tunneling
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    Inbound Messaging API
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    Hologram Website

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    Hologram Store

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