EVRYTHNG Product Cloud Status
Real-time updates of EVRYTHNG Product Cloud issues and outages
EVRYTHNG Product Cloud status is Operational
Active Incidents
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Recently Resolved Incidents
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EVRYTHNG Product Cloud Outage Survival Guide
EVRYTHNG Product Cloud Components
EVRYTHNG Product Cloud ACTIVATE - US
ADI Orders
Factory Activation
Factory Activation Dashboard
EVRYTHNG Product Cloud ACTIVATE - EU
ADI Orders
Factory Activation
Factory Activation Dashboard
EVRYTHNG Product Cloud AUTHENTICATE - US
Authenticate service
Authenticate application
Authenticate dashboard
Brand protection dashboard
Digimarc services
EPCIS 2.0
Advanced Shipping Notice Integration Service
Purchase Orders Integration Service
EVRYTHNG Product Cloud AUTHENTICATE - EU
Authenticate service
Authenticate application
Authenticate dashboard
Brand protection dashboard
Digimarc services
EPCIS 2.0
Advanced Shipping Notice Integration Service
Purchase Orders Integration Service
EVRYTHNG Product Cloud ACTIVATE - CN
Factory Activation
EVRYTHNG Product Cloud AMPLIFY - US
Consumer engagement dashboard
Consumer experience
Web product scanning
EVRYTHNG Product Cloud AMPLIFY - EU
Consumer engagement dashboard
Consumer experience
Web product scanning
EVRYTHNG Product Cloud CORE SERVICES - US
Reactor
Redirector
Pub/Sub
Analytics
GS1 Digital Link
Core API
Single Sign-on API
Developer Dashboard
Developer Documentation
Enterprise v2 APIs
EVRYTHNG Product Cloud CORE SERVICES - EU
Reactor
Redirector
Pub/Sub
Analytics
GS1 Digital Link
Core API
Single Sign-on API
Developer Dashboard
Enterprise v2 APIs
EVRYTHNG Product Cloud LINK - US
Link APIs
MyLinks creation studio
EVRYTHNG Product Cloud CONNECTED - US
Connected products API
EVRYTHNG Product Cloud LABS - Services in beta
Predictor Machine Learning
Blockchain Integration Hub
Sigfox Bridge
LoRA TTN Bridge
SmartLabel Service
GS1 Digital Link Compression Proxy
Secure NFC gateway
EVRYTHNG Product Cloud Alternatives
MQTT Publish Toronto
Over the past 2 weeks, our MQTT service has been experiencing latencies and intermittencies when publishing data or creating connections to do so. This has resulted, in some cases, in data loss, and in a diminished perception of quality of service.
Our DevOps team, through the reports sent from users channeled through our support team, is aware of the problem. Our internal checks has pointed us of the issue was well.
Our DevOps team has been monitoring the behavior, and so far, we believe there are sudden spikes of connections that causes the intermittencies. The team has:
- Established more aggressive restrictions with respect to connections per IP.
- Established a lower rate limit of connection per seconds per IP
These 2 changes have improved the issue, but not fixed it completely.
As of the time of these note (05/08/2024 16:38 UTC), we're implementing a more robust and detailed log that allows us to trace the networking and usage per client, with the aim of find the direct cause of the spike. This is allow us to determine paths to implemente a definitive solution.
We will keep updating this incident as more information becomes available.
Ubidots SMS
Unloc Doorbell
Twilio Voice, Europe
The Graph Upgrade Indexer - Queries
The issue has been identified and a fix is being implemented.
The Graph Upgrade Indexer - Subgraph Health
The issue has been identified and a fix is being implemented.