Zaptec Status
Real-time updates of Zaptec issues and outages
Zaptec status is Partially Degraded Service
OCPP
Zaptec Portal
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Active Incidents
We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
Recently Resolved Incidents
We are recovering from an incident that caused delays in processing charger updates and affected some OCPP integrations. Our services are available, and delayed information is being processed. Some updates may continue to be delayed while the system catches up.
We are monitoring the recovery closely and apologise for the inconvenience.
Zaptec Outage Survival Guide
Zaptec Components
Zaptec Cloud Services
Portal
API
Charger backend
OCPP
We are recovering from an incident that caused delays in processing charger updates and affected some OCPP integrations. Our services are available, and delayed information is being processed. Some updates may continue to be delayed while the system catches up.
We are monitoring the recovery closely and apologise for the inconvenience.
Zaptec App
Zaptec Websites
Zaptec Cellular connection
Zaptec API
Zaptec Portal
We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.