Zaptec status is Operational

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Zaptec Cellular connection

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Zaptec General

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Support system unresponsive
Started 5 Dec 2025 09:08:15 (2 days ago), resolved 5 Dec 2025 11:58:44 (1 day ago)
Major Incident
Resolved
General

Due to 3rd party service being down, our support systems are currently unavailable. This means that our customers can't reach our support. This is currently out of our control and we are monitoring the situation.

All other services are operational.

https://www.cloudflarestatus.com/

Denmark LTE-M disconnections
Started 4 Dec 2025 11:45:22 (2 days ago), resolved 4 Dec 2025 13:38:18 (2 days ago)
Minor Incident
Resolved
Cellular connection

Currently there is a drop of online chargers in Denmark that is connected to LTE-M. This is out of our control, but we are monitoring the situation.

Zaptec Outage Survival Guide

A step-by-step guide to help you survive a Zaptec outage
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    Zaptec Components

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    Zaptec Cloud Services

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    Portal
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    API
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    Charger backend
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    OCPP
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    Zaptec App
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    Zaptec Websites

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    Zaptec Cellular connection

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    Denmark LTE-M disconnections
    Started 4 Dec 2025 11:45:22 (2 days ago), resolved 4 Dec 2025 13:38:18 (2 days ago)
    Minor Incident
    Resolved
    Cellular connection

    Currently there is a drop of online chargers in Denmark that is connected to LTE-M. This is out of our control, but we are monitoring the situation.

    Zaptec API

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    Zaptec Portal

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    Zaptec Charge authorization

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    Zaptec General

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    Support system unresponsive
    Started 5 Dec 2025 09:08:15 (2 days ago), resolved 5 Dec 2025 11:58:44 (1 day ago)
    Major Incident
    Resolved
    General

    Due to 3rd party service being down, our support systems are currently unavailable. This means that our customers can't reach our support. This is currently out of our control and we are monitoring the situation.

    All other services are operational.

    https://www.cloudflarestatus.com/