Zaptec Status
Real-time updates of Zaptec issues and outages
Zaptec status is Operational
Zaptec Portal
Zaptec General
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing issues in Zaptec Portal where changing electrical settings under Power Management may not work as expected. Some logs may also fail to load. Our team is investigating and working on a resolution.
We apologise for the inconvenience and will provide updates as soon as we have more information.
We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
We are currently unable to receive phone calls to our Support department.
We are investigating the issue and will provide updates as soon as more information is available.
In the meantime, you can still contact us by email via help.zaptec.com.
Zaptec Outage Survival Guide
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Zaptec API
Zaptec Portal
We are currently experiencing an issue with charge report generation in the Zaptec Portal. When attempting to generate a charge report, the report may return no data.
We have identified the cause of the issue and are actively working on a fix. The current expected resolution timeframe is early next week.
We will provide another update as soon as we have more information.
We are currently experiencing issues in Zaptec Portal where changing electrical settings under Power Management may not work as expected. Some logs may also fail to load. Our team is investigating and working on a resolution.
We apologise for the inconvenience and will provide updates as soon as we have more information.
Zaptec Charge authorization
Zaptec General
We are currently unable to receive phone calls to our Support department.
We are investigating the issue and will provide updates as soon as more information is available.
In the meantime, you can still contact us by email via help.zaptec.com.