Zaptec status is Partially Degraded Service

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Zaptec Cloud Services

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OCPP
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Zaptec API

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Zaptec Portal

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Zaptec Portal/App slow/unresponsive
Started 1 Apr 2025 08:55:37 (6 hours ago), still ongoing
Major Incident
Monitoring
OCPP
API
Portal

We are currently investigating this issue.

Recently Resolved Incidents

Zaptec Portal/App slow/unresponsive
Started 27 Mar 2025 14:59:49 (5 days ago), resolved 27 Mar 2025 18:50:35 (5 days ago)
Minor Incident
Resolved
Portal

We're currently experiencing delays in the Zaptec Portal and App. We are currently investigating the issue.

Zaptec Outage Survival Guide

A step-by-step guide to help you survive a Zaptec outage
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    Zaptec Components

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    Zaptec Cloud Services

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    Portal
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    API
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    Charger backend
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    now
    OCPP
    Tue 25
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    Sat 29
    Sun 30
    Mon 31
    now
    Zaptec Portal/App slow/unresponsive
    Started 1 Apr 2025 08:55:37 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    OCPP
    API
    Portal

    We are currently investigating this issue.

    Zaptec Websites

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    Zaptec Cellular connection

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    Zaptec API

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    now
    Zaptec Portal/App slow/unresponsive
    Started 1 Apr 2025 08:55:37 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    OCPP
    API
    Portal

    We are currently investigating this issue.

    Zaptec Portal

    Tue 25
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    now
    Zaptec Portal/App slow/unresponsive
    Started 27 Mar 2025 14:59:49 (5 days ago), resolved 27 Mar 2025 18:50:35 (5 days ago)
    Minor Incident
    Resolved
    Portal

    We're currently experiencing delays in the Zaptec Portal and App. We are currently investigating the issue.

    Zaptec Portal/App slow/unresponsive
    Started 1 Apr 2025 08:55:37 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    OCPP
    API
    Portal

    We are currently investigating this issue.

    Zaptec Charge authorization

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