Secomea Status
Real-time updates of Secomea issues and outages
Secomea status is Operational
GateManager 22
Prime Platform
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime. It has no impact on GateManager and SiteManager.
We’re investigating the issue. We’re sorry for the inconvenience this might cause.
Best regards, Secomea.
This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.
We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime. It has no impact on GateManager and SiteManager.
We’re investigating the issue. We’re sorry for the inconvenience this might cause.
Best regards, Secomea.
We are currently investigating this issue.
Secomea Outage Survival Guide
Secomea Components
Secomea GateManager
GateManager 00
GateManager 01
GateManager 02
GateManager 03
GateManager 04
GateManager 06
GateManager 08
GateManager 10
GateManager 11
GateManager 12
GateManager 14
GateManager 16
GateManager 21
GateManager 22
This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.
GateManager 23
GateManager 41
GateManager 51
GateManager 52
GateManager 100
GateManager 101
GateManager 102
GateManager 103
GateManager 104
GateManager 105
GateManager 106
GateManager 107
GateManager 108
GateManager 109
GateManager 110
GateManager 111
GateManager 112
GateManager 114
GateManager 200
GateManager 201
Secomea License Portal
License Portal
Secomea Others
Knowledgebase
FTP
Mail Relay 1
Mail Relay 2
NTP
Secomea PRIME
Prime Platform
We are currently investigating this issue.
We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime. It has no impact on GateManager and SiteManager.
We’re investigating the issue. We’re sorry for the inconvenience this might cause.
Best regards, Secomea.
We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime. It has no impact on GateManager and SiteManager.
We’re investigating the issue. We’re sorry for the inconvenience this might cause.
Best regards, Secomea.
Secomea Alternatives
Unloc Doorbell
Twilio Voice, Europe
Customer Dashboard
The F5 Distributed Cloud team is aware of the issue with Bot Dashboard data visualisation within the XC Console and are putting in efforts to resolve it at the earliest. Currently, there is no impact to the traffic processing and Bot protection are operating normally. This issue may affect users within EU region specifically. More updates to follow once available.
Billing
We are currently observing and working to resolve the following Billing issues:
Failed Plan Modifications: There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support.
Unpaid Invoices Preventing Plan Modifications: If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.
Missing Invoices: Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support.
Missing Pay Now Buttons: For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.
Expired Payment Links: After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to Support
Duplicate Payments: You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases.
Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response.
Dashboard
We are currently investigating reports that in some cases updates to the OWASP Managed Ruleset settings are not accurately reflected in the Dashboard UI, though these changes are taking effect and are still visible via the API.
